Where the score comes from

Each source counts by its number of reviews. Only reviews written by people are scored.

Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source	Rating	Reviews	Weight	6-mo	Fake risk
Trustpilot Imported Trustpilot reviews	3.6	57	100%		● Low

3.6 / 5 overall

57 reviews across 1 scored source

How fake risk works ⓘ

Reputation trend

Monthly average rating from reviews written by people · latest review Mar 2025.

Last 3 months: 1.0
12-month avg: 1.0
All-time: 3.6
Category avg: 4.1

Monthly averageCategory average

How it compares

Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Beverages & Drinks.

Overall rating and review count for this company and similar companies
Company	Overall	Legit	Service	Delivery	Website & app	Trend	Reviews
23 Wine & WhiskeyThis company	3.6 out of 5 (good)	100 out of 100	4.6 out of 5 (good)	3.6 out of 5 (good)	2.5 out of 5 (poor)	—	57
Copenhagen Coffee Dealers	4.7 out of 5 (good)	100 out of 100	4.9 out of 5 (good)	—	—	—	51
Justy	3.8 out of 5 (good)	100 out of 100	—	—	—	—	25
FIJI Water	2.8 out of 5 (fair)	67 out of 100	—	—	—	—	6
RYZE Superfoods	4.6 out of 5 (good)	100 out of 100	4.2 out of 5 (good)	3.1 out of 5 (fair)	1.9 out of 5 (poor)	—	1,000

Bottom line: 23 Wine & Whiskey is #4 of 5 on overall rating in this group. On service, Copenhagen Coffee Dealers scores higher (4.9 vs 4.6).

Kimberly Anthony

1 review

Mar 18, 2025

Featured

Ordered a set of two whiskey glasses

Ordered a set of two whiskey glasses, two months later and they sent me one glass.

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C park

1 review

Feb 16, 2025

Featured

Major scam website

Major scam website. Items are nothing as described and didn't arrive for 3 months. Do not order from this website!

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Kaitlin Christofferson

1 review

Feb 7, 2025

Featured

They sent me someone else’s package

They sent me someone else’s package, like mislabeled with someone else’s name as well as my name. They refused to refund me because I couldn’t send them the product I ordered back, even though I never received it. Super unhelpful & never got my product.

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JANET

1 review

Feb 2, 2025

Featured

Can you do zero stars

Can you do zero stars? I ordered three mineral Crystal coffee mugs to use as Christmas gifts what arrived was nothing like the pictures and they never followed through with any response to do a return and receive a refund. The beautiful agate looking mugs on their website were what I expected to receive. Instead I got three, hideously, painted cups that look reminiscent of cave paintings.

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Laura Lambert

1 review

Feb 1, 2025

What a scam

What a scam! Don’t be fooled!! These things smell horrible…. Made from resin! There is a tin cup thing to drink from, that falls out! No crystal or glass! And they are tiny!!!

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Kashaki Frost

1 review

Jan 25, 2025

The products are not as advertised

The products are not as advertised. What was represented as a carved rock mug was a badly molded and colored plastic mug with a stainless steel insert. They also looked nothing like they did on the website. I do not recommend.

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Regina

1 review

Jan 25, 2025

If I could give negative stars

If I could give negative stars, I would. This was one of the worst experiences with an online order I have ever had. I ordered one of their mineral crystal mugs on Dec. 15th and did not get it until Jan. 23. The mug was not even close to the picture. It was a crudely painted small, poorly made mug. The paint was splotchy and so poorly done with paint drips down the side and on the bottom. It looked like the worst DIY job ever. I am embarrassed to give it to the person I bought it for, so I will probably just throw it away. DO NOT buy from this website!!!

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customer

1 review

Jan 22, 2025

It's a rip-off

It's a rip-off. I wish I read reviews as I most usually do, these are NOT stone or crystal as advertised. They are cheesy plastic cups that look like plastic toys. I was excited to give these as gifts to my daugherdaughter-in-laws and now I don't even want to tell them they arrived or let them see them as they are so cheap it's embarrassing. And, of course, I bought 3...Not worth sending back. It took almost 2 months to even get them..

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A Henz

1 review

Jan 18, 2025

False advertising

False advertising! The Stanley mugs represented on their website are NOT Stanley’s. They are cheap mugs from the dollar store.

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Todd Huzek

1 review

Jan 17, 2025

Less than 1 star

Less than 1 star. Total ripoff company. Products are garbage. Ordered mineral cups. Plastic painted cups that aren’t worth $5. Can’t return because the shipping address is China. Credit card company would not authorize credit due to them shipping and me receiving their garbage.

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Skylar

1 review

Jan 17, 2025

DO NOT BUY from WINE AND WHISKEY DECANTERS

Product was not at all what was pictured. The quality of the product is incredibly cheap and made of plastic, when it was supposed to be stone.

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Lisa Wiedl

1 review

Jan 17, 2025

Great pics....poor quality

Took 3 weeks to ship "from New York". Ordered a Mineral mug for a friend and it was so cheap I was embarrassed to gift it. Had a cheap metal insert for "hot liquids" that wasn't even secured. Don't waste your time or money.

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Michelle Post

1 review

Jan 12, 2025

It’s total faults advertisement

It’s total faults advertisement, especially the mineral mugs… Their videos of their process are completely misleading and faults. What shows up is a poorly crafted piece of plastic crap. There’s no customer service. They say they were arriving a week before Christmas and arrived the week of January 11.

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Eden Chereek

1 review

Jan 3, 2025

I haven’t received even a confirmation…

I haven’t received even a confirmation # after ordering two supposed crystal mugs for $40.00 for Christmas presents, it’s now Jan.2!

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Sandra Garber

1 review

Jan 2, 2025

The crystal mineral mugs are a joke

The crystal mineral mugs are a joke. Look like plastic shower curtain ring quality! 20% refund offered OR 50% off another product OR return (to China) and pay the shipping fees lol... Don't bother...waste of time and money 👎

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Jessica Zerkle

1 review

Jan 1, 2025

Fake

Fake. Ordered coffee mug that was supposed to be mineral rock- it was cheap plastic and said it was shipped from china. It was broken as well. Total scam of a company.

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Jill Mohr

1 review

Dec 22, 2024

I spent 40.00 plus shipping on what was…

I spent 40.00 plus shipping on what was supposed to be mineral coffee mugs. They look nothing like pic. They are painted pieces of plastic that is embarrassment to even give as a gift.

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Brian

1 review

Nov 11, 2023

Fantastic service

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Josh S

1 review

Nov 2, 2022

Amazing Experince

The staff are utterly amazing. The service is phenominal. I highly recomend 23 Wines and Whiskey. This is the first review I have ever done for a company, which is telling of how impressed I am.

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Mr. David Mason

1 review

Oct 11, 2022

Great service from start to finish

Great service from start to finish, well packed and quick delivery.

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Monthly average rating and review count
Month	Average	Reviews
Dec 24	1.0	1
Jan 25	1.0	11
Feb 25	1.0	4
Mar 25	1.0	1

23 Wine & Whiskey reviews & trust report

23 Wine & Whiskey has a positive customer experience.

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Where the score comes from

Reputation trend

What people praise & complain about

Top praiseof 37 positive reviews

Top complaintsof 19 negative reviews

How it compares

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