ABC Cargo & Courier is a logistics company based in the United Kingdom, specializing in cargo and courier services. The company provides a range of solutions for businesses and individuals looking to transport goods efficiently and reliably. With a focus on fast delivery times and secure handling, ABC Cargo & Courier aims to meet the diverse needs of its customers, which include e-commerce businesses, retailers, and private clients.
The company offers various services, including same-day delivery, international shipping, and parcel tracking, ensuring that clients can monitor their shipments throughout the delivery process. ABC Cargo & Courier is committed to providing a dependable service that caters to the logistical demands of its clientele, facilitating the smooth movement of goods both domestically and internationally.
ABC Cargo & Courier has a mixed customer experience.
ABC Cargo & Courier receives mixed feedback from its customers, with a notable divide in experiences. Many reviewers praise the company for its timely service and professionalism, highlighting that their packages arrive safely and on schedule, often within a week.
Read full summaryShow less
Positive comments also mention the friendly staff, particularly noting individuals like Sadia for providing excellent assistance throughout the shipping process. However, significant concerns arise regarding missing items, with multiple customers reporting theft and inadequate responses to complaints. Some express frustration over unprofessional service and lack of communication, especially when delivery timelines are not met. Overall, while there are commendable aspects of ABC Cargo's service, the issues with item security and customer support overshadow the positives, leading to a mixed sentiment.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
3.3
12
100%
-0.8
● Low
3.3 / 5 overall
=
12 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Jul 2025.
Last 3 months
3.0▼ 0.8
12-month avg
3.3
All-time
3.3
Category avg
4.2
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Nov 24
1.0
1
Dec 24
5.0
1
Jan 25
—
0
Feb 25
5.0
1
Mar 25
—
0
Apr 25
3.5
4
May 25
1.0
1
Jun 25
4.3
3
Jul 25
1.0
1
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 12 most recent reviews.
Top praiseof 7 positive reviews
Customer service86%
6 mentions
Delivery43%
3 mentions
Professionalism43%
3 mentions
“We recently used ABC Cargo for a shipment and were very happy with their great service and timely delivery”
On “Customer service” · Jun 25, 2025
Top complaintsof 4 negative reviews
Customer service50%
2 mentions
“I had sent 2 couriers from UK to India, they had stole a few items since I didn’t take a list of items I had packed”
On “Customer service” · Jul 10, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Shipping & Logistics.
Overall rating and review count for this company and similar companies
I had sent 2 couriers from UK to India, they had stole a few items since I didn’t take a list of items I had packed. They do no take complaints or give resolutions. I called the complaint multiple tim... See more
Timely service and delivery. We recently used ABC Cargo for a…
We recently used ABC Cargo for a shipment and were very happy with their great service and timely delivery. Our items arrived safely, which we really appreciated.
One thing to note: there was a diffe... See more
I have used this courier a few times to the UK without problems however today they were extremely annoying and unprofessional (Al Ain office).
1. I asked for a list of prohibited items
2. Packed my b... See more
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
I had sent 2 couriers from UK to India, they had stole a few items since I didn’t take a list of items I had packed. They do no take complaints or give resolutions. I called the complaint multiple times and I was laughed at. I’d suggest cargo force for better service.
Timely service and delivery. We recently used ABC Cargo for a…
We recently used ABC Cargo for a shipment and were very happy with their great service and timely delivery. Our items arrived safely, which we really appreciated.
One thing to note: there was a difference in the weight when they measured it. I had weighed the items myself at 24.8 kg, but ABC Cargo recorded it as 28 kg, which made the final bill a bit higher than I expected.
That said, the overall experience was positive. Their team was professional, the service was efficient, and everything reached on time without any damage—so we were okay with the slight difference.
Thank you, ABC Cargo, for your reliable service!
I have used this courier a few times to the UK without problems however today they were extremely annoying and unprofessional (Al Ain office).
1. I asked for a list of prohibited items
2. Packed my box of items accordingly
3. When the packers appeared, they started listing many other types of good which cannot be sent
So update / send out an accurate list in the first place. The manager then started to explain that I should have listed what was to be sent so he could check....
Totally RS backwards wobbly headed approach - ridiculous actually. So basically I sent a box not containing the camera and phone which were the most important items. Eeejits with poor practice....
Holiness really stressed at first - because was not sure but staff were so nice and made me confident. Happy with staff service. Sadia the member was dealing with my luggage’s and she was very helpful and understanding. My courier got delivered within 7 days of working. Family was happy even I was happy too
I received my shipment from UK to Dubai
Door to door and nothing was missing
They are professional & I am happy and satisfied with the overall experience with ABC
ABC recently assisted us with moving equipments from the UK to Dubai. Collection at door to delivery at door all handled by the ABC team. Very professional yet very personalised service. Binny at ABC UK was communicating with us throughout the process without any hesitation. No hassles regarding AWB charges customs duty or VAT, everything handled by ABC-An all inclusive service including packing! Always available to communicate over WhatsApp. The personalised treatment deserves a 5 star rating!
Simple delivery from U.K. to Dubai. Promised 3 day delivery. Currently we are now at 10 days and still no delivery. No updates, no tracking number. Various calls to service team in UK and Dubai and just told anything to get me off the call.
DO NOT GO NEAR THESE GUYS.
ABC Cargo & Courier is a logistics company based in the United Kingdom, specializing in cargo and courier services. The company provides a range of solutions for businesses and individuals looking to transport goods efficiently and reliably. With a focus on fast delivery times and secure handling, ABC Cargo & Courier aims to meet the diverse needs of its customers, which include e-commerce businesses, retailers, and private clients.
The company offers various services, including same-day delivery, international shipping, and parcel tracking, ensuring that clients can monitor their shipments throughout the delivery process. ABC Cargo & Courier is committed to providing a dependable service that caters to the logistical demands of its clientele, facilitating the smooth movement of goods both domestically and internationally.