Actiph Water is a UK-based company specializing in the production and distribution of alkaline ionized water. The brand offers a range of products designed to promote hydration, including their flagship pH9+ alkaline water, available in various packaging formats such as bottles and cans. Actiph Water is committed to sustainability, utilizing BPA-free and 100% recyclable materials for its packaging. Targeting health-conscious consumers, Actiph Water caters to individuals seeking enhanced hydration solutions. The company also offers Activit, a sugar-free sparkling vitamin water enriched with essential vitamins and minerals. With a focus on quality and health benefits, Actiph Water provides an accessible option for those looking to improve their hydration habits while enjoying a refreshing beverage.
Actiph Water receives high praise for its refreshing taste and quality, with many consumers noting that it is easy to drink and beneficial for digestion. Reviewers appreciate the prompt delivery and good customer service, often highlighting the product's effectiveness in hydration, especially for those with specific health needs.
However, there are significant concerns regarding delivery issues, with multiple customers reporting incomplete orders and poor communication from the company. Some individuals also express dissatisfaction with the product's claims about its alkalinity and the addition of minerals, which did not meet their expectations. Overall, while many enjoy the water and commend the service, the recurring delivery problems detract from the overall experience. The sentiment leans positive, but the delivery issues are a notable drawback.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.3 | 292 | 100% | -1.7 | ● Low |
Monthly average rating from reviews written by people · latest review Jun 2025.
| Month | Average | Reviews |
|---|---|---|
| Jan 25 | 1.0 | 1 |
| Feb 25 | 5.0 | 3 |
| Mar 25 | 5.0 | 1 |
| Apr 25 | 2.0 | 1 |
| May 25 | 1.0 | 2 |
| Jun 25 | 3.7 | 3 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 292 most recent reviews.
“I'm currently waiting for my next delivery to arrive”
“Empty promises 2 days promised delivery but never happened”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Beverages & Drinks.
| Company | Overall | Legit | Delivery | Service | Quality | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 4.3 out of 5 (good) | 100 out of 100 | 4.1 out of 5 (good) | 4.4 out of 5 (good) | 4.5 out of 5 (good) | — | 292 |
| 4.7 out of 5 (good) | 100 out of 100 | — | 4.9 out of 5 (good) | — | — | 51 | |
| 3.8 out of 5 (good) | 100 out of 100 | — | — | — | — | 25 | |
| 2.8 out of 5 (fair) | 67 out of 100 | — | — | — | — | 6 | |
| 4.6 out of 5 (good) | 100 out of 100 | 3.1 out of 5 (fair) | 4.2 out of 5 (good) | 3.9 out of 5 (good) | — | 1,000 |
Bottom line: Actiph Water is #3 of 5 on overall rating in this group. On service, Copenhagen Coffee Dealers scores higher (4.9 vs 4.4).
292 reviews of Actiph Water. Filter by what matters to you.
Used twice now been very happy with the quality although this delivery my multi vit cans where all smashed in and dented one had a slight leak Maybe next time add some better packaging for transport Overall good delivery again
Ordered 2 items, only received one and after contacting the courier (DPD) to find out it was damaged in transit and returned to the seller and that Actiph would be informed on their system as i was told by dpd. However they were not aware and after not hearing anything from them i sent an email to say are they aware to which they replied they did not get notified, and only knew when i sent my email out to them. A replacement was sent only to be not delivered after tracking on yodel it was cancelled up until the delivery time, again no communication on anyones part to inform me. I sent another email and they said it would be sent out, finally received what i ordered after nearly 2 weeks. I would not be ordering again as this was such a hassle going back and forth with both delivery company and seller. As you can probably tell from the other reviews, everyone has pretty much had the same experience and nothing has been improved as it is evidently happening on a consistent basis. Refund received and rectified. Good customer service contact from them on their part.
I hated the taste not natural water
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I was disappointed because this water tasted like tap water. I will not be buying this bottle of water again!
Love this water!
After 3 weeks and 3 emails they refunded the money as the drinks never came - eventually they did come 3 and 1/2 weeks after buying them and they were really nice, but I would never purchase them again because I wouldn't want to wait that long for them again. The customer service was very quick and polite but not in any way helpful. Promised to give an update and didnt, said they'd resend and be by friday and then didnt arrive again. Just never followed through with what they said. Gave me 20% off next purchase without even receiving the first one. Would rather the one I paid for came lol but the drinks were very nice if you can purchase them not from their website I would get them again and I guess I did get them for free in the end so cant complain. But would rather had paid for them and come within 3 days like the website said...
It took more than a week for delivery of water and had to follow up a bit for the delivery
Actiph Water is a UK-based company specializing in the production and distribution of alkaline ionized water. The brand offers a range of products designed to promote hydration, including their flagship pH9+ alkaline water, available in various packaging formats such as bottles and cans. Actiph Water is committed to sustainability, utilizing BPA-free and 100% recyclable materials for its packaging. Targeting health-conscious consumers, Actiph Water caters to individuals seeking enhanced hydration solutions. The company also offers Activit, a sugar-free sparkling vitamin water enriched with essential vitamins and minerals. With a focus on quality and health benefits, Actiph Water provides an accessible option for those looking to improve their hydration habits while enjoying a refreshing beverage.
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