Gick bra i början...
Gick bra de första gångerna. Väntade på en order flera månader som Adidas hade avbrutit utan att meddela mig. Ingen kompensation och bara strul och urusel support.
CrowdTrust is a review platform that allows consumers to share their experiences and feedback about various businesses, including those in the shopping and fashion sector. The company provides a space for users to express their opinions, helping potential customers make informed decisions when purchasing products or services. By collecting and displaying user-generated reviews, CrowdTrust aims to foster transparency and trust between consumers and businesses. Adidas Concept Store, accessible through adidas.se, operates within the shopping and fashion category, offering a range of Adidas products including footwear, apparel, and accessories. The store caters to a diverse customer base, including sports enthusiasts, fashion-conscious individuals, and anyone looking for high-quality athletic gear. By focusing on providing an extensive selection of authentic Adidas merchandise, the Adidas Concept Store aims to meet the needs of its customers and enhance their shopping experience.
The Adidas Concept Store receives a predominantly negative reception from customers, with 76% of reviews rating it poorly. Many people express frustration over the customer service, citing issues such as unresponsive support and difficulties with returns.
Reviewers frequently mention long wait times for orders, with some experiencing canceled orders without notification. While a few customers report positive experiences regarding fast delivery and satisfactory product quality, these instances are overshadowed by complaints about receiving incorrect items and poor communication. Additionally, sizing discrepancies in products lead to further dissatisfaction. Overall, the sentiment leans heavily towards disappointment, with many consumers vowing not to shop there again.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 2.0 | 45 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jun 2025.
| Month | Average | Reviews |
|---|---|---|
| Jan 25 | 1.0 | 1 |
| Feb 25 | — | 0 |
| Mar 25 | — | 0 |
| Apr 25 | 2.3 | 3 |
| May 25 | — | 0 |
| Jun 25 | 2.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 45 most recent reviews.
“Gick bra de första gångerna”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Shopping & Fashion.
| Company | Overall | Legit | Service | Trend | Reviews |
|---|---|---|---|---|---|
| 2.0 out of 5 (poor) | 100 out of 100 | 1.4 out of 5 (poor) | — | 45 | |
| 1.3 out of 5 (poor) | 100 out of 100 | 1.2 out of 5 (poor) | — | 1,000 | |
| 2.9 out of 5 (fair) | 100 out of 100 | 2.5 out of 5 (poor) | +4% | 1,000 | |
| 4.9 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | +2% | 397 | |
| 2.6 out of 5 (poor) | 100 out of 100 | 2.2 out of 5 (poor) | +12% | 368 |
Bottom line: Adidas Concept Store is #4 of 5 on overall rating in this group. On service, Red Run scores higher (5.0 vs 1.4).
45 reviews of Adidas Concept Store. Filter by what matters to you.
Gick bra de första gångerna. Väntade på en order flera månader som Adidas hade avbrutit utan att meddela mig. Ingen kompensation och bara strul och urusel support.
Man blir lurat av när Ni skriver 42 och 2/3. De är på kinesiskt mått. Inte Europiskt. Jag köpte Adidas Retropy F90. Skor är liten i storlek. Många äldre orkar inte gå returnera skor.
I shopped at adidas.se three times and the delivery was quite okay. But the last time I bought an Arsenal shirt, they didn't deliver it, I waited some days to see if anything changes, but as things didn't change, I contacted kundservice. It was a terrible chat experience, I canceled my purchase, and didn't get any compensation or even good answer. They didn't even bother to help. I had never experienced this before. Wow!
Quick answers to the questions people ask most.
Adidas Concept Store operates in the shopping and fashion category and has received a mix of reviews, with an overall low rating. Customers have reported both positive experiences and significant issues, indicating a need for caution.
While there are verified reviews indicating legitimate transactions, many customers have expressed concerns about delivery issues and customer service, suggesting potential safety concerns.
Adidas Concept Store offers a variety of athletic apparel and footwear, including popular items like sneakers and sports gear, as highlighted by customer reviews.
Adidas Concept Store accepts various payment methods, though specific options may not be detailed on their site. Customers typically report standard online payment experiences.
Many customers have reported difficulties with returns, mentioning the lack of return shipping labels and poor communication. It's advised to check their return policy carefully before purchasing.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Adidas might have tried hard to create a good online shopping experience. But despite their efforts, they have unfortunately gotten it wrong with their Checkout. It's a confusing mess, not really connected to confirmations, communications and deliveries. Two times I've tried to buy stuff from adidas. First time I chose Apple Pay and standard delivery. My stuff was returned because I was never notified of the delivery. Second time I paid with Klarna, and adidas did not even register my order and send me confirmations. When I called adidas support they could not find my order despite me giving them the Klarna's adidas-order reference. Both Klarna and Apple Pay are two of my most beloved payment methods. They always work, except in this case.
CrowdTrust is a review platform that allows consumers to share their experiences and feedback about various businesses, including those in the shopping and fashion sector. The company provides a space for users to express their opinions, helping potential customers make informed decisions when purchasing products or services. By collecting and displaying user-generated reviews, CrowdTrust aims to foster transparency and trust between consumers and businesses. Adidas Concept Store, accessible through adidas.se, operates within the shopping and fashion category, offering a range of Adidas products including footwear, apparel, and accessories. The store caters to a diverse customer base, including sports enthusiasts, fashion-conscious individuals, and anyone looking for high-quality athletic gear. By focusing on providing an extensive selection of authentic Adidas merchandise, the Adidas Concept Store aims to meet the needs of its customers and enhance their shopping experience.
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