Advance Energy Services is a UK-based company specializing in improving home energy efficiency through a range of services, including heating and insulation installation. The company assists homeowners in reducing their energy costs and carbon emissions, helping them qualify for government funding under the ECO Scheme, which can provide up to £20,000 for energy efficiency improvements.
Targeting residential customers, Advance Energy Services offers tailored consultations to identify the most suitable energy solutions, such as gas boiler installations, insulation upgrades, and advanced heat pump technology. By focusing on enhancing property value and lowering energy bills, the company aims to deliver practical energy solutions that contribute to sustainable living.
Advance Energy Services has a positive customer experience.
Advance Energy Services receives overwhelmingly positive feedback from customers, with many praising the professionalism and friendliness of the staff. Reviewers frequently highlight the high standard of insulation work completed by teams led by individuals like Jake, Corey, Gary, and Mikey, noting their conscientiousness and clear communication throughout the process.
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Consumers appreciate the polite and hardworking nature of the crews, who consistently leave their work areas clean and tidy. However, there are a few critical mentions regarding issues with light switches, suggesting some minor oversights during installations. Despite these isolated concerns, the overall sentiment remains highly favorable, with many customers recommending the company for its exceptional service and quality of work.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.9
330
100%
● Low
4.9 / 5 overall
=
330 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Jul 2025.
Last 3 months
5.0
12-month avg
5.0
All-time
4.9
Category avg
4.1
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Aug 24
5.0
27
Sep 24
4.9
25
Oct 24
4.9
16
Nov 24
5.0
16
Dec 24
5.0
4
Jan 25
5.0
5
Feb 25
5.0
4
Mar 25
5.0
8
Apr 25
5.0
1
May 25
5.0
4
Jun 25
5.0
1
Jul 25
5.0
1
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 330 most recent reviews.
Top praiseof 327 positive reviews
Friendly staff56%
184 mentions
Professionalism29%
95 mentions
Fast & efficient22%
72 mentions
Helpful support20%
64 mentions
“Jake and Corey were very professional and friendly”
On “Friendly staff” · Jul 2, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · HVAC Services.
Overall rating and review count for this company and similar companies
Gary and Mikey were great, a credit to the company, highly recommended. They completed the internal insulation installation to a high standard, were friendly, clear with communication about the work... See more
Jake and Corey came to drill for the ventilation system as part of the grant package I was offered, and also installed loft insulation.
They were friendly and professional, and really went the extra... See more
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Gary and Mikey were great, a credit to the company, highly recommended. They completed the internal insulation installation to a high standard, were friendly, clear with communication about the work and were helpful in answering questions. Many thanks , Mat Tebbutt
Jake and Corey came to drill for the ventilation system as part of the grant package I was offered, and also installed loft insulation.
They were friendly and professional, and really went the extra mile to be helpful. They checked where I wanted the fans to go, and then despite me having chosen an awkward spot, they were willing to try drilling, worked carefully and managed to get the job done. I was very grateful and now very happy with the siting of the fans.
we have had a new air source system fitted and the small army of lads who did the job were brilliant, Gareth Walters and his team have done an outstanding job, you can clearly see that these lads are at the top of their game, many thanks to everyone who played a part in the process.
Jonathon Evans, The Old Dairy.
Dean and Dai were brilliant; fast, efficient friendly and professional. They kept me informed every step of the way. They were clean and tidy, unobtrusive and above all great guys.
Lewis and David, who have been with me this week have been fabulous. Very hardworking and kind.
They have worked so hard and cleaned up after every shift.
Brilliant lads to have in my home.
Thanks.
Had cavity wall insulation fitted yesterday with Advance Energy by Owen and Dale, they worked really hard I was concerned about the drill holes in my pebble dash wall, but they matched the rendering perfectly and I couldn’t see them. They were friendly and gave me advice so I was well pleased They cleaned up before they left. This the second job Advance Energy have done for me. Of course the jobs they did were both exterior. The big test is on Monday when they fit a new boiler. I will give a review of that when completed Terry Swansea
The Outstanding team - Craig, Dean, Di, Tom and John
The team of Craig, Di, Dean, John and Tom were outstanding. professional, courteous and one of the best teams I have come across. They were happy in their work, engaging and took time to insure the insulation was completed to the highest of standards. An outstanding team with great communications with Eloise in the office to ensure the customer was given a 5 star service. Thank you Advance Energy Services, we would recommend you to any future customers, absolutely amazing !!!
Remedial loft insulation works undertaken by Jake, at LL22 9RB
A great ambassador for the Company, excellent professional service, refreshing and positive experience.
Admin staff also provided an excellent informative service.
Lewis and John were brilliant - internal wall insulation done to an excellent standard. Cheerful, hard working and accommodating, I can highly recommend them. Communications from the office team has also been excellent, it makes such a difference to be kept fully informed. Five stars.
Lewis and John were the team we had to insulate and plaster our house, nothing was too much trouble for them. They made us feel very comfortable and at ease as they worked around us, we felt very safe in there hands, while we went about our daily lives. I would recommend them to anyone. Excellent quality of work to a very high standard.
Would definitely recommend advanceenergy.co.uk Stephen and David done my insulation they where very polite and friendly on arriving and throughout the week they was here,also very clean and tidy in the areas they worked and very knowledgeable about the product they was installing
Also jake and ciaran who done the loft insulation lery polite and efficient in their work
John and Craig have been fantastic all round! Very organised and clean and tidy workers, from preparation to plastering. A really high standard finish.
Lovely to have such friendly professional people in. We would recommend their work to anyone. Many thanks. John and Elaine
Just want to say how satisfied I am with the work Stephen and David did fitting internal wall insulation to my Mother's home, they were very professional, tidy and polite a very efficient service, I would recommend Advance Energy Services.
Excellent standard if workmanship. John and Lewis explained the process from start to finish, always helpful on time and really considerate. Would definitely recommend .
Refreshing to see a professional approach.
Many thanks.
The guys (Mikey, Dale and Shane) did a great job. They spent a week here. Excellent workmanship, it looks fantastic. They worked with consideration too and were really nice to deal with. I would very much recommend them. A fabulous team.
Advance Energy Services is a UK-based company specializing in improving home energy efficiency through a range of services, including heating and insulation installation. The company assists homeowners in reducing their energy costs and carbon emissions, helping them qualify for government funding under the ECO Scheme, which can provide up to £20,000 for energy efficiency improvements.
Targeting residential customers, Advance Energy Services offers tailored consultations to identify the most suitable energy solutions, such as gas boiler installations, insulation upgrades, and advanced heat pump technology. By focusing on enhancing property value and lowering energy bills, the company aims to deliver practical energy solutions that contribute to sustainable living.