Great service and an incredibly…
Great service and an incredibly responsive team.

AGI Global Logistics is a comprehensive provider of international transportation, logistics, and courier services. The company specializes in various freight solutions, including Air Freight, Sea Freight, Rail Freight, and Road Freight. AGI Global Logistics offers additional services such as customs clearance, documentation, and marine cargo insurance, catering to a diverse clientele ranging from small businesses to large corporations seeking reliable logistics support. With a network of over 250 locations worldwide and a dedicated team of 140 professionals, AGI Global Logistics is equipped to handle approximately 95,000 shipments annually. The company's expertise in freight forwarding and warehousing solutions ensures timely and efficient delivery of cargo, making it a suitable partner for businesses looking to streamline their supply chain operations. AGI Global Logistics holds relevant industry accreditations, reinforcing its commitment to quality service in the logistics sector.
AGI Global Logistics receives high praise from many customers for their exceptional service and responsiveness. Reviewers frequently highlight the company's friendly and helpful staff, noting their professionalism and commitment to ensuring smooth shipping processes.
Many express satisfaction with AGI's efficiency, timely deliveries, and competitive pricing, making them a preferred choice for both personal and business shipping needs. However, a few critical reviews mention issues with parcel tracking and delays, particularly concerning small shipments that have experienced unexpected detours. Additionally, some customers express frustration over payment terms and communication regarding financial agreements.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.7 | 47 | 100% | +0.4 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 5.0 | 2 |
| Sep 24 | 5.0 | 1 |
| Oct 24 | — | 0 |
| Nov 24 | 5.0 | 8 |
| Dec 24 | 5.0 | 1 |
| Jan 25 | — | 0 |
| Feb 25 | 3.0 | 2 |
| Mar 25 | 5.0 | 1 |
| Apr 25 | 5.0 | 1 |
| May 25 | 5.0 | 1 |
| Jun 25 | 5.0 | 4 |
| Jul 25 | 3.0 | 2 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 47 most recent reviews.
“Great service and an incredibly responsive team”
“like client they don t pay in order agree 45 days after unload, now they say 45 days end of the month 5 loads BE to U...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Shipping & Logistics.
| Company | Overall | Legit | Service | Delivery | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.7 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 5.0 out of 5 (good) | 5.0 out of 5 (good) | −15% | 47 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.6 out of 5 (good) | 4.6 out of 5 (good) | — | 1,999 | |
| 4.1 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | — | — | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | 4.3 out of 5 (good) | 4.8 out of 5 (good) | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 3.0 out of 5 (fair) | — | — | 1,000 |
Bottom line: AGI Global Logistics is #1 of 5 on overall rating in this group.
47 reviews of AGI Global Logistics. Filter by what matters to you.
Great service and an incredibly responsive team.
We recently used this shipping company for an import from Sweden and were thoroughly impressed. The process was smooth, efficient, and professionally handled from start to finish. Special thanks to Shelby and Rolof for their exceptional support as they were responsive, knowledgeable, and went above and beyond to ensure everything arrived on time and in perfect condition. Highly recommended.
I used this company on a recommendation, was brilliant from start to finish, will now use for all my shipping and would highly recommend
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AGI Global are a friendly and helpful company who we have been using for over 10 years as our CHA Agent for the goods we import and export. They are a step ahead and always forward thinking, we have a great working relationship and would definitely recommend to others.
Great Company who have always "delivered the goods" on every level required. Cannot praise highly enough and Ian & Grace especially deserve special mention for their exceptional Customer Service & Care!! Makes my Life easier knowing AGI are there when needed!!
AGI is a extremely exceptional company, I have been using them for a couple of years now and they have proved to be the best company, great communication and always willing to go out of their way to help and support. Big shout out to Jay, Tia and the team in London! Keep up the amazing work guys.
We've had an excellent experience with AGI Global Logistics from start to finish. Their team has been incredibly helpful and professional throughout the process. Special thanks to Russell Jefferies, Senior Account Manager, whose support and expertise have been invaluable. He’s been instrumental in helping us build a strong partnership and establish a long-term relationship. Highly recommend AGI Global Logistics for their outstanding service and commitment!
I've been working with AGI for couple years now and my experience has been nothing but stellar. They have been a reliable partner in our joint endeavours, especially enjoyed working with Gavin, who has proven numerous times his commitment to the task and efforts he puts into our shipments.
We (Delsol International Ltd) are also an International Freight Forwarder and we have worked alongside each other for several years. We have developed a great rapport with multiple offices, all of which offer competitive rates and top quality service. Special mention to our Account Manager, Russ Jefferies who always goes above and beyond for us.
I enjoy working with this logistics company because of their professionalism and responsiveness. They consistently address any concerns promptly and efficiently. As a client, I truly appreciate their personalized approach, which makes me feel valued and understood (even in terms of football, which is not so easy).
Have used AGI a few times now, mainly Portugal. No issues with price or service. Always on time. VFM. We have a few consignments now going to China which have been entrusted to AGI and I don't see any issues with these deliveries either. Very happy with the service and their attention to detail.
AGI are quick with quotes, which come in at a price that we and our customers expect. Collections are easy and deliveries on time. If we have had issues with customs AGI have taken the worry off us and sorted it out on our behalf.
AGI provided a very competitive price, and the service and communication was excellent. Danny & his team adjusted to our ever changing requests on this complex installation, and nothing was too much trouble for them. They were very quick to respond to requests and liaised with all parties involved ensuring there was no weak link, and the process ran very smoothly. Thoroughly recommend
amazing company, always goes above and beyond
Have previously worked with Henry Long who was extremely helpful and accommodating. This time around working with Jacob Fisher and has been a joy to work with. Helpful and direct, in was was a tricky situation he made it easy. Look forward to building a lasting relationship
AGI Global Logistics is a comprehensive provider of international transportation, logistics, and courier services. The company specializes in various freight solutions, including Air Freight, Sea Freight, Rail Freight, and Road Freight. AGI Global Logistics offers additional services such as customs clearance, documentation, and marine cargo insurance, catering to a diverse clientele ranging from small businesses to large corporations seeking reliable logistics support. With a network of over 250 locations worldwide and a dedicated team of 140 professionals, AGI Global Logistics is equipped to handle approximately 95,000 shipments annually. The company's expertise in freight forwarding and warehousing solutions ensures timely and efficient delivery of cargo, making it a suitable partner for businesses looking to streamline their supply chain operations. AGI Global Logistics holds relevant industry accreditations, reinforcing its commitment to quality service in the logistics sector.
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