What types of water heaters does A.O. Smith offer?

A.O. Smith offers a variety of water heaters including tankless, traditional tank, and hybrid models, catering to both residential and commercial needs.

How can I find a local A.O. Smith service provider?

You can find a local A.O. Smith service provider by visiting the A.O. Smith website and using their 'Find a Dealer' tool, which allows you to search by your zip code.

What are the warranty policies for A.O. Smith water heaters?

A.O. Smith water heaters typically come with a limited warranty that varies by product line, usually ranging from 6 to 12 years. It's important to check the specific warranty details for your model.

What should I do if my A.O. Smith water heater is not working?

If your A.O. Smith water heater is not working, first check the power supply and any error codes. If the issue persists, contact a certified service provider for troubleshooting and repairs.

What are A.O. Smith's customer service hours?

A.O. Smith's customer service hours are typically Monday through Friday, from 8 AM to 5 PM EST. Check their website for any updates or holiday hours.

Does A.O. Smith offer installation services?

A.O. Smith does not directly provide installation services but partners with local professionals who are trained to install their products. You can find installers through their website.

How can I contact A.O. Smith for support?

You can contact A.O. Smith for support through their customer service hotline or by filling out a contact form on their website for specific inquiries.

Are there energy-efficient options available from A.O. Smith?

Yes, A.O. Smith offers a range of energy-efficient water heaters that meet ENERGY STAR® guidelines, helping to reduce energy costs while providing reliable hot water.

What maintenance is required for A.O. Smith water heaters?

Regular maintenance for A.O. Smith water heaters includes flushing the tank annually, checking the anode rod, and inspecting for leaks. Refer to your user manual for detailed maintenance recommendations.

Ao Smith Water Heaters Reviews (Dec 2025): Is It Legit?

How it compares

Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Appliances.

Overall rating and review count for this company and similar companies
Company	Overall	Legit	Trend	Reviews
Ao Smith Water HeatersThis company	—	0 out of 100	—	0
Ingrams Water & Air	4.6 out of 5 (good)	100 out of 100	—	1,000
Pelican Water	4.5 out of 5 (good)	67 out of 100	—	1,000
Express Water	4.2 out of 5 (good)	100 out of 100	+5%	743
Fantastic Services	4.8 out of 5 (good)	100 out of 100	—	1,809

Carol Moore

1 review

Dec 21, 2025

Featured

Not as Expected

I had high hopes for my Ao Smith water heater based on the reviews, but I found it underwhelming. It works fine, but I expected it to heat water faster. It's decent, but not great.

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Betty Garcia

1 review

Dec 21, 2025

Featured

Good Quality, but Bulky

The quality of the Ao Smith water heater is undeniable—it's durable and efficient. The only downside for me is that it takes up quite a bit of space in my utility room.

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George Anderson

1 review

Dec 21, 2025

Featured

Excellent Customer Service

I had a few questions about my Ao Smith water heater and the customer service team was incredibly helpful. They guided me through the setup process and were very patient.

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Sandra Williams

1 review

Dec 21, 2025

Featured

Energy Saving Champion

I love how energy-efficient my Ao Smith water heater is. My energy bills have noticeably decreased since I switched. It's a solid investment!

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Sandra Martin

1 review

Dec 21, 2025

Slightly Noisy

Overall, I'm satisfied with my Ao Smith water heater. However, it does make a bit more noise than I expected during operation. If you're sensitive to sound, keep this in mind.

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Joseph Martin

1 review

Dec 21, 2025

Average Experience

My experience with Ao Smith has been average. The heater works fine, but I was expecting more based on the hype. It's okay, but I wouldn't rave about it.

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Ashley Miller

1 review

Dec 21, 2025

Installation Issues

While I love the performance of my Ao Smith water heater, I did encounter some issues during installation. It took longer than expected due to some compatibility issues with my existing setup.

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Matthew Moore

1 review

Dec 21, 2025

Perfect for Large Families

We've had our Ao Smith water heater for six months now and it handles our family's needs perfectly. Plenty of hot water for showers, dishes, and laundry. Very happy with the purchase!

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Jessica Lopez

1 review

Dec 21, 2025

Decent Performance

The water heater works well most of the time, but it occasionally struggles with back-to-back showers. It’s good, just not as great as I had hoped.

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William Martinez

1 review

Dec 21, 2025

Reliable and Efficient

I recently installed an Ao Smith water heater and I'm really impressed with its performance. It heats water quickly and I haven't had any issues so far. Highly recommended!

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Michael Hernandez

1 review

Dec 21, 2025

Great Value for Money

The Ao Smith water heater is a fantastic choice for anyone looking to upgrade. It’s energy-efficient and my water bills have decreased since installation. Installation was straightforward too!

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Michelle Garcia

1 review

Dec 21, 2025

Durable and Reliable

I've had my Ao Smith water heater for over a year now, and it has been nothing but reliable. No leaks, no issues. Definitely worth the investment!

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Ao Smith Water Heaters reviews & trust report

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