Aosmith appears to be a business services company that likely provides professional support and solutions to other businesses. The company may offer services such as consulting, administrative support, or specialized business solutions to help organizations improve their operations and efficiency.
Aosmith receives a generally positive reception from customers, with many praising their reliable service and professional installation. Reviewers highlight the effectiveness of their water treatment systems and the thoroughness of technicians during maintenance visits.
The company is noted for its outstanding customer service, with clear communication and upfront pricing being appreciated. However, some consumers express concerns about the pricing, labeling it as overpriced compared to competitors, even if the quality of work justifies the cost. Additionally, a few reviews mention issues with scheduling and minor delays in service. Overall, Aosmith is recognized for its solid performance in home and garden services, though there are areas for improvement regarding pricing transparency and scheduling efficiency.
Summary generated with AI from recent reviews
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Appliances.
| Company | Overall | Legit | Trend | Reviews |
|---|---|---|---|---|
 | — | 67 out of 100 | — | 0 |
| 4.6 out of 5 (good) | 100 out of 100 | — | 1,000 | |
| 4.5 out of 5 (good) | 67 out of 100 | — | 1,000 | |
| 4.2 out of 5 (good) | 100 out of 100 | +5% | 743 | |
| 4.8 out of 5 (good) | 100 out of 100 | — | 1,809 |
12 reviews of Aosmith. Filter by what matters to you.
7 months ago
The technical work was done well and my system is running properly now. Communication could be better though - had to call twice to get an update on my appointment time. The pricing was reasonable and... See more
7 months ago
Installed a new water treatment system and the results have been fantastic. Water tastes much better and no more mineral buildup on fixtures. The installation was clean and professional, though it too... See more
7 months ago
The service was definitely professional and the problem was solved correctly. However, I felt the pricing was on the high side compared to other quotes I received. The work quality justifies some prem... See more
7 months ago
Called them for an emergency water heater leak on a weekend. They responded quickly and got it fixed the same day.
Quick answers to the questions people ask most.
A.O. Smith offers comprehensive water heating solutions including product installation, maintenance, and repair services for residential and commercial customers. They also provide water treatment systems, boilers, and related equipment services through authorized dealers and service technicians.
You can locate authorized dealers and service providers through the dealer locator tool on A.O. Smith's official website. Simply enter your zip code or city to find certified professionals in your area who can provide installation, maintenance, and repair services.
A.O. Smith's customer service is typically available Monday through Friday during standard business hours. For specific hours and after-hours emergency service options, contact their customer service line or check with your local authorized dealer.
Yes, A.O. Smith provides warranty coverage on their water heaters and related products, with terms varying by product type and model. Warranty details and service coverage information can be found in your product documentation or by contacting customer service with your model number.
Service appointments can be scheduled by contacting an authorized A.O. Smith dealer in your area or calling their customer service line. Many dealers also offer online scheduling options through their websites for added convenience.
For emergency repairs, first ensure safety by turning off the power and water supply if necessary. Contact an authorized A.O. Smith service provider immediately, as many offer 24/7 emergency repair services for urgent situations.
A.O. Smith partners with authorized dealers and certified installers who provide professional installation services. These qualified technicians ensure proper installation according to manufacturer specifications and local building codes.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
The technical work was done well and my system is running properly now. Communication could be better though - had to call twice to get an update on my appointment time. The pricing was reasonable and the technician knew what he was doing.
Installed a new water treatment system and the results have been fantastic. Water tastes much better and no more mineral buildup on fixtures. The installation was clean and professional, though it took a bit longer than initially estimated.
The service was definitely professional and the problem was solved correctly. However, I felt the pricing was on the high side compared to other quotes I received. The work quality justifies some premium but seemed excessive for a relatively simple repair.
Called them for an emergency water heater leak on a weekend. They responded quickly and got it fixed the same day.
Annual maintenance visit went well. Technician was thorough in checking all components and provided useful recommendations.
The repair work was competent and my water pressure issues are resolved. The technician was friendly and answered my questions. However, the scheduling process was a bit confusing with multiple callback requests. Overall satisfied but room for improvement in organization.
From the initial phone call to completion, everything was handled professionally. The team explained my options clearly, provided upfront pricing, and completed the water softener installation perfectly. Very impressed with their attention to detail and follow-up service.
Great experience from start to finish. Quick response time and fair pricing.
Had my old water heater replaced last month and couldn't be happier with the service. The technician arrived on time, explained everything clearly, and completed the installation efficiently. The new unit works perfectly and my energy bills have already decreased. Highly recommend their professional service.
The quality of work was solid and the technician was knowledgeable about the equipment. However, they arrived about 45 minutes late without much notice, which was inconvenient since I had to take time off work. The installation itself went smoothly though.
Had both sales and service interactions with this company over the past year. Their equipment recommendations were spot-on for my needs and the ongoing service has been reliable. Pricing is fair and they stand behind their work. Minor complaint is that appointment windows could be more specific.
Fixed my water heater issue quickly and provided helpful maintenance tips. The technician was courteous and cleaned up after the job. Only wish the service call fee was a bit lower, but I understand it's competitive for the area.
Product registration can typically be completed online through A.O. Smith's website or by mailing in the registration card included with your purchase. Registration helps ensure warranty coverage and allows A.O. Smith to contact you about important product information.
Payment methods vary by authorized dealer and service provider, but most accept major credit cards, checks, and cash. Some dealers may also offer financing options for larger purchases or installations.
Many authorized A.O. Smith dealers offer maintenance plans and service contracts to help keep your water heating system running efficiently. These plans typically include regular inspections, tune-ups, and priority service scheduling.
Aosmith appears to be a business services company that likely provides professional support and solutions to other businesses. The company may offer services such as consulting, administrative support, or specialized business solutions to help organizations improve their operations and efficiency.
