Prompt service and fast delivery to NZ
Prompt service and fast delivery to NZ. No issues. Would recommend.

Arrow Electronics is a global technology distributor that provides electronic components, enterprise computing solutions, and related services to manufacturers and commercial customers. The company serves as an intermediary between technology suppliers and businesses, offering supply chain services, design engineering support, and logistics solutions across various industries including automotive, industrial, and telecommunications.
Arrow Electronics receives a significant amount of negative feedback, with many reviewers expressing frustration over order issues and shipping delays. Customers report receiving incorrect goods and experiencing a challenging return process, often citing poor communication and additional costs.
The time taken to receive quotes and responses is deemed unreasonable, with some waiting weeks for basic information. While there are a few positive remarks about the quality of certain products and commendable customer service experiences, these are overshadowed by the overall dissatisfaction. Reviewers highlight a buggy website and unreliable delivery dates, further contributing to a poor shopping experience. Despite some praise for specific staff members, the majority sentiment is overwhelmingly negative. Overall, Arrow Electronics struggles to meet customer expectations.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 2.2 | 60 | 100% | -2.3 | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Nov 24 | 2.0 | 1 |
| Dec 24 | — | 0 |
| Jan 25 | — | 0 |
| Feb 25 | 1.0 | 2 |
| Mar 25 | — | 0 |
| Apr 25 | — | 0 |
| May 25 | 3.3 | 3 |
| Jun 25 | 1.0 | 2 |
| Jul 25 | — | 0 |
| Aug 25 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“Rishaad and the rest of the Arrow team where very helpful in addressing my concerns and figuring out the replacement...”
“i havent seen a distribution like this in my entire career before”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Electronics & Technology.
| Company | Overall | Legit | Service | Delivery | Quality | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 2.2 out of 5 (poor) | 100 out of 100 | 2.8 out of 5 (fair) | 2.2 out of 5 (poor) | 2.4 out of 5 (poor) | — | 60 | |
| 4.1 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.6 out of 5 (good) | 4.5 out of 5 (good) | — | 1,060 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.4 out of 5 (good) | 5.0 out of 5 (good) | — | 1,060 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 3.9 out of 5 (good) | 4.5 out of 5 (good) | — | 1,000 | |
| 4.0 out of 5 (good) | 100 out of 100 | 3.7 out of 5 (good) | 4.2 out of 5 (good) | — | −1% | 1,000 |
Bottom line: Arrow Electronics is #5 of 5 on overall rating in this group. On quality, Mazuma Mobile scores higher (5.0 vs 2.4).
60 reviews of Arrow Electronics. Filter by what matters to you.
Prompt service and fast delivery to NZ. No issues. Would recommend.
The same exact thing happened to me as to Roni. They just took money from my card but didn't let me place the order, just shown a weird error message instead. Support told me they don't know anything and suggested to contact some email, which I did and they're silent. Please tell me, how should I call it? Stay away at all costs.
They just took my money, and never even proceed with the order, so it leave me without even a confirmation email or anything! Just STEAL my money, don't order from them!!
Quick answers to the questions people ask most.
Arrow Electronics is a global distributor of electronic components, computer products, and enterprise computing solutions. We offer semiconductors, passive components, interconnect products, computing and storage solutions, and embedded systems from leading manufacturers.
Arrow Electronics primarily serves business customers including manufacturers, contract manufacturers, and commercial customers. Individual consumers may need to purchase through our authorized retail partners or online marketplaces.
You can request a quote through our website by creating an account and using our quote request tool. Alternatively, contact your local Arrow sales representative or call our customer service team for personalized assistance.
We offer various shipping options including standard ground, expedited, and overnight delivery. Delivery times vary by location and product availability, typically ranging from 1-5 business days for in-stock items.
Yes, Arrow provides comprehensive technical support including design assistance, product selection guidance, and engineering services. Our technical experts can help with component selection, compatibility issues, and design optimization.
Returns are generally accepted within 30 days of purchase for unopened, unused products in original packaging. Custom or programmed components may have different return restrictions, and return authorization is required for all returns.
You can track your order through your online account on our website or by using the tracking number provided in your shipping confirmation email. Customer service representatives can also provide order status updates over the phone.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Polarized pattern: few middle ratings. 30% of recent reviews are 4–5★ and 68% are 1–2★.
When I was a contractor in the 90s I tried to buy some components from them. I was blocked no matter what I tried. They just did not want to deal with a "small guy". During and since that time I have designed in $millions worth of components and none have come from Arrow. I made sure of that. Even apart from that, their reputation is not exactly stellar.
Order paid with DDP incoterms (delivered duty paid) and still had to pay import taxes because on the invoice they state CIF. No answers from the customer's service. The worst shop ever. Go to Mouser.com or TME. They are much better. Arrow will fall soon or later. Better soon than later.
Irresponsible and Terrible services in the times of semiconductor components shortage, getting back-orders for months and cancelling later while being paid fully, acting like a bank with 0% interest from their costumers. We placed two orders for thousands of components and after 3 months they cancelled the orders by just saying just "sorry" and nothing more, the reimbursement of the money takes up to 6 weeks, so basically they had our money for half a year without doing any positive action. Totally avoid this company as much as you can.
Is terrible that every 2 weeks there is a blocking request from Arrow side in order to delay the refounds... Consider we made a payment and the reason of the refound is the impossibility from Arrow to execute the order.
Have tried to order from this company on three occasions in the past two months and have now had enough. Arrow Electronics are incapable of operating as a supplier of electronic component via the internet. It's like dealing with people from the stone age and we have now closed both our company account and use another supplier.
Great item! Easy to operate!
On their Website, the payment is readily taken, before it clearly says how the items would ship. Then hours later the billing shows Two Shipments, even though the place of origin is at the same facility. Immediately I went on the website to COMBINE THE ORDER, to avoid a separate shipping charge. NO RESPONSE. They shipped two tiny resistors that cost a total of $0.83 and charged $5.99 shipping! It's been a week and the most important part of my shipment hasn't arrived.
We were looking for an electric stapler for some minor upholstery work at home. Located the Model T50DCD at Home Depot. An answer to our search. A portable battery powered unit that just fit the bill. The charger hookup is a little tricky. Other than that the unit works fine and meets our needs. A good variety of staples available also. Recommend purchase.
I bought a T50 staple gun . I was surprised how well made it is such a easy gun to use . 1117
2x Pricey and not reliable delivery despite promises.
I ordered product. Arrow said it was shipped & delivered. I never received it. They never charged my credit. Why would a business ship a product without charging my credit card. They blamed the problem on FedEx and would refund my credit card, which was never charged in the first place. The good news I'm not out any money. I usually order from Mouser or Digikey, very reliable and professional companies. Arrow is just the opposite. This will be my first and only interaction with these incompetent buffoons
If you are applying for a position there expect 4 MONTHS until you get a reply. AWEFUL
T50ACD Best electric stapler ever Review 5521
Great price and fast shipping. I didn’t have to deal with customer service but I had a great experience!
Arrow provides various educational resources including webinars, technical seminars, and online training materials. We also offer design workshops and certification programs to help engineers stay current with technology trends.
We accept major credit cards, wire transfers, and offer credit terms for qualified business customers. Purchase orders are accepted from established commercial accounts with approved credit applications.
Partnership opportunities vary by region and product category. Contact our partner development team through our website or speak with a regional sales manager to discuss potential distributor or reseller opportunities.
Arrow Electronics is a global technology distributor that provides electronic components, enterprise computing solutions, and related services to manufacturers and commercial customers. The company serves as an intermediary between technology suppliers and businesses, offering supply chain services, design engineering support, and logistics solutions across various industries including automotive, industrial, and telecommunications.
This profile hasn't been claimed by the business owner.