Delivered fast
Initial hick ups with foreign language speaking team. Caused a great deal of stress before delivery. Item was delivered with care and quick assembly. Cleaned up after the job. Thankyou.

ASB Delivery Services is a UK-based logistics provider specializing in delivery, courier, and warehousing solutions for a diverse range of sectors, including retail, fashion, footwear, and eCommerce. With over a decade of experience, the company offers reliable and efficient transportation of goods from the point of origin to the point of consumption, catering to both commercial and individual clients. The company's services include real-time tracking, competitive pricing, and a modern fleet equipped with the latest route management technology to ensure timely deliveries. ASB Delivery Services is committed to maintaining high standards and security throughout the logistics process, making it a trusted partner for businesses and individuals seeking dependable delivery solutions.
ASB Delivery Services receives overwhelmingly positive feedback, with customers frequently praising the friendly and helpful delivery crew. Reviewers highlight the excellent service, noting that the staff is punctual and communicative throughout the delivery process.
Many express appreciation for the care taken during deliveries, such as ensuring items are placed exactly where requested and maintaining cleanliness by removing shoes before entering homes. However, a few complaints arise regarding specific delivery issues, particularly related to sofa deliveries, where some customers felt misinformed about delivery times or faced challenges with large items. Despite these minor concerns, the overall sentiment remains highly favorable, with consumers consistently expressing satisfaction with the service provided.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.9 | 456 | 100% | +0.1 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 5.0 | 11 |
| Sep 24 | 5.0 | 16 |
| Oct 24 | 5.0 | 30 |
| Nov 24 | 5.0 | 21 |
| Dec 24 | 5.0 | 21 |
| Jan 25 | 5.0 | 10 |
| Feb 25 | 4.8 | 28 |
| Mar 25 | 4.6 | 18 |
| Apr 25 | 5.0 | 22 |
| May 25 | 4.9 | 7 |
| Jun 25 | 4.8 | 40 |
| Jul 25 | 5.0 | 26 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 456 most recent reviews.
“Friendly, polite & helpful delivery crew”
“Delivery never arrived and no communication from customer services advising this”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Shipping & Logistics.
| Company | Overall | Legit | Delivery | Service | Quality | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.9 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.9 out of 5 (good) | 4.6 out of 5 (good) | −3% | 456 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.6 out of 5 (good) | 4.2 out of 5 (good) | — | 1,999 | |
| 4.1 out of 5 (good) | 100 out of 100 | — | 4.5 out of 5 (good) | — | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | 4.3 out of 5 (good) | 4.3 out of 5 (good) | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 3.0 out of 5 (fair) | 4.4 out of 5 (good) | — | — | 1,000 |
Bottom line: ASB Delivery Services is #1 of 5 on overall rating in this group.
456 reviews of ASB Delivery Services . Filter by what matters to you.
Initial hick ups with foreign language speaking team. Caused a great deal of stress before delivery. Item was delivered with care and quick assembly. Cleaned up after the job. Thankyou.
Awful experience with this company - the only reason I didn’t rate as a 1 was down to the driver who went out of his way to help! Ordered a sofa through Sofa Bargain 5 weeks ago and had an email last Wednesday to say sofa was ready for collection by ASB and they would be in touch with me via phone to arrange delivery, ASB emailed me last Thursday to say they had my sofa and would be in contact by telephone or email to arrange delivery and could I confirm number and address which I did then nothing … until an email at 7:18am on Tuesday to say the driver was on his way, which was all well and good but I was in London working ! Called ASB who said that they would need to get a message to their manager and would call me back but nothing - I called 3 times to be told the same thing, called again at noon to be told they’d been ringing me but I’d not replied only for them to repeat my number which they’d taken down wrong ! I had to leave work early and make my way to the Kent coast only to be told after an hour into my journey that the driver couldn’t wait and delivery had to be rearranged ! I called again asking for the driver to make contact with me, which he did and thanks to him he managed to persuade the manager to let him go to another delivery/set up and return to me which he did and was brilliant and can’t thank him enough. I called the company again and spoke to Ahmed who said they’d written the number down wrong and couldn’t apologise enough but come on, reply to emails and it could’ve been so much less dramatic !
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Cancelled my delivery twice and couldn't be bothered to reply to messages and calls asking when another delivery would be not impressed with the service ... I was messaged by as stating they had collected the wrong sofa first time and the second time I was messaged from asb saying they had made a mistake and it was an error they had booked my delivery in ... So unfortunately Alex I believe my poor review is justified. And it was asb I texted and called and asb that didn't reply no the company I bought my item from. So if you would like to contact me regarding my review you are more than welcome.
ASB Delivery Services is a UK-based logistics provider specializing in delivery, courier, and warehousing solutions for a diverse range of sectors, including retail, fashion, footwear, and eCommerce. With over a decade of experience, the company offers reliable and efficient transportation of goods from the point of origin to the point of consumption, catering to both commercial and individual clients. The company's services include real-time tracking, competitive pricing, and a modern fleet equipped with the latest route management technology to ensure timely deliveries. ASB Delivery Services is committed to maintaining high standards and security throughout the logistics process, making it a trusted partner for businesses and individuals seeking dependable delivery solutions.
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