Auto Prep Repairs Ltd is a UK-based company specializing in vehicle preparation and repair services. The company offers a range of automotive solutions, including vehicle servicing, maintenance, and repairs tailored to meet the needs of both individual car owners and businesses with fleet vehicles. With a commitment to quality workmanship, Auto Prep Repairs Ltd aims to ensure that vehicles are in optimal condition for safety and performance.
The target customers of Auto Prep Repairs Ltd include private vehicle owners seeking reliable repair services, as well as commercial clients looking for efficient fleet maintenance solutions. By focusing on customer satisfaction and providing expert automotive services, the company positions itself as a trusted partner in the vehicles and transportation industry. For more information, customers can visit their website at autopreprepair.co.uk.
Auto Prep Repairs Ltd has a positive customer experience.
Auto Prep Repairs Ltd receives overwhelmingly positive feedback for its exceptional service and high-quality repairs. Many customers praise the friendly and helpful staff, noting that the workmanship is consistently top-notch and reasonably priced.
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Reviewers highlight their satisfaction with the quick turnaround times and the thoroughness of the repairs, with several mentioning that their vehicles looked brand new after service. However, a small number of reviews express dissatisfaction, particularly regarding poor paint work and shocking customer service experiences, including issues with communication and follow-up. Despite these criticisms, the majority of consumers appreciate the overall quality and professionalism of the company. Overall, Auto Prep Repairs Ltd is viewed positively, with many recommending it for vehicle repairs.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.7
39
100%
—
● Medium
4.7 / 5 overall
=
39 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Aug 2025.
Last 3 months
1.0
12-month avg
1.0
All-time
4.7
Category avg
4.2
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Aug 25
1.0
1
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 39 most recent reviews.
Top praiseof 36 positive reviews
Customer service50%
18 mentions
Prices & value25%
9 mentions
Friendly staff19%
7 mentions
Fast & efficient17%
6 mentions
“Very happy customer”
On “Customer service” · Sep 1, 2023
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Vehicles & Transportation.
Overall rating and review count for this company and similar companies
My car needed some TLC and wow does she look beautiful? The workmanship these guys have is top class always a fantastic job and a reasonable price. I wouldn't take my cat anywhere else, plus all the staff are lovely and thank you to Kia always helpful and pleasant, I can't tell you how grateful I am thank you all Tracey J Wright, the one with the blue Aygo 💙 😀 😊
Had a leak in the wheel which needed immediate repair and called round numerous auto repair centres and Auto Prep were the only company to help! They solved the problem in less than an hour in an efficient and friendly manner and got me back on the road. Very happy customer.
Excellent service from a helpful and friendly team!
Accident damage to the rear of my brand new Tuscon after being hit. The service i received from beginning to end was fantastic, thank you all so much. My car looks like new again..one very happy Customer 😆
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I recently had my vehicle booked in with Rick and I couldn’t be happier with the results. Less than 3 days and the vehicle was repaired to brand new and ready to pick up. Rick also went out of his way to arrange a hire car as one wasn’t provided via my insurance. Additionally, the lady’s on reception were an absolute joy and so welcoming. The communication from start to finish was top tier. I would highly recommend Rick and his team.
I could not thank Autoprep Repair enough. The service I got was spectacular from start to finish. They overcome every hurdle they were up against with my car. Wonderful office staff, friendly and welcoming. After spending 10 minutes in there office with the staff, I did not realise how much pressure they are under for us customers. Couldn't thank them enough. I did give them all a small treat of bickies and cakes for my appreciation. Thankyou again for looking after my Brenda and me.
Quite bad damage the whole length of my A3.
Dropped car off, left it in their more than capable hands, picked up hire car there (no hassle that way) and let them get on with it.
Picked up car, loved their work, very happy. Whole team
(including office obviously) very nice and helpful.
Highly recommended these people, I'll definitely use them again.
R P Merrick. Paignton.
I cannot praise this company enough either. Mu car was damaged by Council abrriers during the high winds they had moved and scraped the side of my car badly. The council wouldn't even consider a claim until an invoice was produced not even a quote. This company fixed the paint work scarpe and dent really well and in a short space of time. Not the cheapest of quotes but £700 cheaper than the garage that the insurance company wanted me to use. Just waiting for the NDD council to act there act together and refund the repair costs. Good job guys
I cannot speak highly enough of the professionalism and quality of service from Auto Prep, start to finish.
I got in touch after my car was written off by my insurance company following an accident. Auto Prep immediately went to go and see the car to give an honest and realistic second opinion on the damage. They advised me how I could keep the repairs affordable and within budget, even advising on second hand parts that I had found online. Had it not been them going above and beyond in this way, my car would have been scrapped.
I was kept informed throughout the repair process and the work was carried out quickly and to a very high standard.
If you need car body repairs, minor or more severe, I would highly recommend Auto Prep!
Great service, very quick to quote and carry out the repairs and the finished job is of an excellent standard. I am very happy with how professional and how quick the response was with quoting / getting the job done. Thank you guys :)
AutoPrep have repaired my car after a bad collision with my gatepost
which entailed a lot of work. They have made an excellent job of the repair and it is just like new. I can't thank them enough. They are both caring and efficient and I would recommend anyone to use their service.
Great Bodyshop, fantastic service on time and perfect finish.
The guys in the workshop are very good friendly and knowledgeable.Izzie in the office makes sure all goes smoothly.The stress of getting your car put right taken away 😀
The best body shop around! Can’t fault the repairs on my car! With such an exotic colour too done a fantastic job! Looks like it’s come straight from the dealership! Highly recommend!
Thank you guys!
I took my old, tatty but much loved Audi - Demelza - in for a general sort-out. She had big scrapes on each corner, clouded headlamps, manky hood, alloy wheels scratched and battered. We discussed it and the guy really knew his stuff. The bumper was a bit out and he said at once that probably couldn't go right back but they'd do their best. And they did. I hardly recognised Demelza when I got her back, she looked almost new. The price was good, the guys were great and did just what they promised - and then some. Now my husband wants to get his Land Rover done there...
Auto Prep Repairs Ltd is a UK-based company specializing in vehicle preparation and repair services. The company offers a range of automotive solutions, including vehicle servicing, maintenance, and repairs tailored to meet the needs of both individual car owners and businesses with fleet vehicles. With a commitment to quality workmanship, Auto Prep Repairs Ltd aims to ensure that vehicles are in optimal condition for safety and performance.
The target customers of Auto Prep Repairs Ltd include private vehicle owners seeking reliable repair services, as well as commercial clients looking for efficient fleet maintenance solutions. By focusing on customer satisfaction and providing expert automotive services, the company positions itself as a trusted partner in the vehicles and transportation industry. For more information, customers can visit their website at autopreprepair.co.uk.