Ban-Devoted Services LTD (BDS) is a UK-based logistics company specializing in air cargo services to Ghana from the UK, as well as shipping solutions from Ghana to the UK. The company provides a streamlined process for both individuals and businesses looking to transport goods internationally, ensuring safe and reliable delivery. BDS offers competitive rates for various shipping needs, including dry and reefer containers, and is equipped to handle vehicle collection and delivery through its roll-on/roll-off (RORO) services.
Targeting customers who require efficient logistics support for their shipping needs to and from Africa, Ban-Devoted Services focuses on delivering a hassle-free experience. The company aims to meet local and international shipping goals with an emphasis on safety and reliability. For inquiries and quotes, customers can reach out directly through their website or contact number.
Ban-Devoted Services LTD (UK) has a positive customer experience.
Ban-Devoted Services LTD receives overwhelmingly positive feedback from customers, who praise the company's professional service and timely deliveries. Reviewers frequently highlight the fast and efficient shipping process, with many noting that their packages arrive within just a couple of days.
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The reliability and dependability of the service are also emphasized, with customers expressing satisfaction over regular updates throughout the shipping journey. However, a few reviews mention concerns regarding shipping delays and insurance issues, indicating that there may be room for improvement in these areas. Overall, Ban-Devoted Services LTD is regarded as an excellent choice for shipping, particularly to Ghana, with a strong reputation for good value and customer care. The sentiment is predominantly positive, reflecting a high level of customer satisfaction.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.7
123
100%
● Low
4.7 / 5 overall
=
123 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Apr 2025.
Last 3 months
5.0
12-month avg
4.2
All-time
4.7
Category avg
4.2
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
May 24
1.0
1
Jun 24
1.0
1
Jul 24
—
0
Aug 24
1.0
1
Sep 24
1.0
1
Oct 24
4.8
11
Nov 24
—
0
Dec 24
5.0
2
Jan 25
5.0
4
Feb 25
5.0
1
Mar 25
—
0
Apr 25
5.0
1
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 123 most recent reviews.
Top praiseof 118 positive reviews
Customer service51%
60 mentions
Delivery47%
55 mentions
Fast & efficient27%
32 mentions
Reliability12%
14 mentions
“Professional service and on time delivery”
On “Customer service” · Apr 25, 2025
Top complaintsof 4 negative reviews
Shipping100%
4 mentions
Delivery50%
2 mentions
Scam50%
2 mentions
“I have never in my life have heard so much these people are scammers Adelle Perry and Robert's are true scammers wit...”
On “Shipping” · Sep 30, 2024
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Shipping & Logistics.
Overall rating and review count for this company and similar companies
Used BDS for the first time for my mums shipping. Shipped from Bournemouth to Ghana. Mum was eager for its arrival but it took a tad longer so she phoned and there was a bit of a delay. Still happy as it arrived intact :)
I exported a car to Ghana, the vessel was cancelled and they were very prompt to rearrange an alternative vessel at a different port for the car to arrive in Ghana on time . Good job done BDS Thnx
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last year they delayed my parcel a little but was not bad they apologised and have good customer service , so i tried them again this time and im waiting for my parcel again , i hope this time they deliver on time as promised but so far so good. keep up the good work
BDS were proactive and informative at all times during the shipment process. Delivery was attempted before the deadline that they gave me, but due to my mistake they could not make delivery to the original address. I was called whilst on my travels and they were able to deliver to an alternative address. I am very pleased with their proactive service.
Although, this has been my first ever time making a shipment in general, I would recommend BDS Shipping. Their prices are reasonably affordable. From the time frame in which they target to deliver the goods and excellent services. Although, there were a few mishaps I would give them 90% on everything from their friendly and patient customer service to the delivering.
I would say their responses were prompt in dropping and picking up the container. It was easy to deal with this company on line.
Their services were adequate and satisfactory.
I recent used BDS to ship a block making machine to Ghana. I was very impressed by the services offered prior to, and after the period of consignment. The timely fashion and the manner in which my concerns were dealt with also deserves commendation. I will definitely use BDS again in the future and it is with this in mind that I recommend BDS to anyone who wants to ship anything overseas.
Ban-Devoted Services LTD (BDS) is a UK-based logistics company specializing in air cargo services to Ghana from the UK, as well as shipping solutions from Ghana to the UK. The company provides a streamlined process for both individuals and businesses looking to transport goods internationally, ensuring safe and reliable delivery. BDS offers competitive rates for various shipping needs, including dry and reefer containers, and is equipped to handle vehicle collection and delivery through its roll-on/roll-off (RORO) services.
Targeting customers who require efficient logistics support for their shipping needs to and from Africa, Ban-Devoted Services focuses on delivering a hassle-free experience. The company aims to meet local and international shipping goals with an emphasis on safety and reliability. For inquiries and quotes, customers can reach out directly through their website or contact number.