Banfield Pet Hospital is a veterinary services company that operates animal hospitals and clinics across the United States. The company provides routine veterinary care, preventive health services, and medical treatments for pets including dogs, cats, and other companion animals. Banfield is known for offering wellness plans and subscription-based veterinary care packages designed to make pet healthcare more accessible and affordable for pet owners.
Banfield receives a generally positive reception from pet owners, particularly for its wellness plans, which many reviewers find cost-effective and beneficial for routine care. Customers appreciate the professional and caring staff, noting that their pets often feel comfortable and excited to visit.
The convenience of extended hours and online booking adds to the appeal, making it easier for busy pet parents to manage appointments. However, some reviewers express disappointment with recent visits, citing issues like long wait times and rushed service. While the wellness plan is praised for its affordability and coverage, a few customers feel that upselling of additional services can detract from the experience. Overall, Banfield is seen as a solid choice for preventive care, though there are areas for improvement in scheduling and service consistency.
Summary generated with AI from recent reviews
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Veterinary Services.
| Company | Overall | Legit | Trend | Reviews |
|---|---|---|---|---|
| — | 67 out of 100 | — | 0 | |
| 4.8 out of 5 (good) | 100 out of 100 | — | 1,100 | |
| 4.6 out of 5 (good) | 100 out of 100 | — | 999 | |
| 4.3 out of 5 (good) | 100 out of 100 | +2% | 458 | |
| 4.1 out of 5 (good) | 100 out of 100 | −33% | 407 |
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Quick answers to the questions people ask most.
Banfield provides comprehensive veterinary care including routine wellness exams, vaccinations, dental care, surgery, and emergency services. They also offer preventive care plans and specialized treatments for various pet health conditions.
Most Banfield locations are open Monday through Saturday from 7:00 AM to 7:00 PM, and Sunday from 8:00 AM to 5:00 PM. Hours may vary by location, so it's best to check with your specific Banfield hospital for exact times.
You can schedule appointments online through their website, by calling your local Banfield hospital directly, or by using their mobile app. Walk-in appointments may also be available depending on the location and current schedule.
The Optimum Wellness Plan is a monthly payment plan that covers routine preventive care for your pet, including exams, vaccinations, and dental cleanings. The plan helps spread the cost of veterinary care throughout the year and often includes discounts on additional services.
Yes, Banfield accepts most major pet insurance plans. They can help you file claims and work with your insurance provider to maximize your benefits.
Yes, your pet's medical records are accessible at any Banfield location nationwide. This makes it convenient to continue care when traveling or if you move to a new area.
Banfield accepts cash, credit cards, debit cards, and CareCredit financing. They also offer their own wellness plans with monthly payment options to help manage veterinary costs.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
While Banfield hospitals can handle some urgent care situations during business hours, they are not 24-hour emergency facilities. For after-hours emergencies, they will refer you to the nearest emergency veterinary clinic.
You can use the location finder on Banfield's website or mobile app by entering your zip code or city. Many Banfield hospitals are conveniently located inside PetSmart stores across the country.
Banfield Pet Hospital is a veterinary services company that operates animal hospitals and clinics across the United States. The company provides routine veterinary care, preventive health services, and medical treatments for pets including dogs, cats, and other companion animals. Banfield is known for offering wellness plans and subscription-based veterinary care packages designed to make pet healthcare more accessible and affordable for pet owners.
