NOOD Pet Food is a pet food company that produces and sells nutritional products for dogs and cats. The company focuses on creating pet food formulations designed to meet the dietary needs of domestic animals. NOOD Pet Food likely offers various product lines targeting different life stages, sizes, and nutritional requirements of pets.
NOOD Pet Food receives mixed feedback from customers, reflecting both positive experiences and significant concerns. Many reviewers praise the quality of the food, particularly the wet cat food, noting that their pets enjoy it and thrive on it.
For instance, some consumers report that their cats love the Nood dry chicken food and have shown improved health. However, a substantial number of complaints highlight serious issues, with several pets experiencing vomiting and diarrhea after consuming the food. Customers express frustration over the company's customer service, citing unresponsive support when reporting product issues. Additionally, some reviewers criticize the misleading packaging regarding ingredient quality. Overall, while NOOD has its advocates, the negative experiences regarding product safety and customer service overshadow the positives.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
Why sources differ: Trustpilot rates this company 3.1, CrowdTrust 1.0. Trustpilot carries the most weight (99% of the score).
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.1 | 121 | 99% |
Monthly average rating from reviews written by people · latest review Nov 2025.
| Month | Average | Reviews |
|---|---|---|
| Dec 24 | 1.0 | 2 |
| Jan 25 | 2.4 | 5 |
| Feb 25 | — | 0 |
| Mar 25 | — | 0 |
| Apr 25 | 5.0 | 2 |
| May 25 | — | 0 |
| Jun 25 | 2.3 | 3 |
| Jul 25 | 1.0 | 1 |
| Aug 25 | — | 0 |
| Sep 25 | 5.0 | 1 |
| Oct 25 | 1.0 | 2 |
| Nov 25 | 3.7 | 3 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 122 most recent reviews.
“Started my adult whippet on nood over a month ago as his normal food went up in price again, found nood to be brilliant”
“Put it in the bin”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Animals & Pets.
| Company | Overall | Legit | Value | Quality | Service | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 3.0 out of 5 (fair) | 100 out of 100 | 3.5 out of 5 (good) | 2.3 out of 5 (poor) | 2.3 out of 5 (poor) | — | 122 |
| 4.8 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.8 out of 5 (good) | 4.8 out of 5 (good) | — | 1,100 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.1 out of 5 (good) | 4.5 out of 5 (good) | 4.6 out of 5 (good) | — | 999 | |
| 4.3 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.0 out of 5 (good) | 4.1 out of 5 (good) | +2% | 458 | |
| 4.1 out of 5 (good) | 100 out of 100 | 4.2 out of 5 (good) | 4.0 out of 5 (good) | 4.2 out of 5 (good) | −33% | 407 |
Bottom line: NOOD Pet Food is #5 of 5 on overall rating in this group. On quality, Lyka Pet Food scores higher (4.8 vs 2.3).
215 reviews of NOOD Pet Food. Filter by what matters to you.
11 months ago
Trying to feed my cats who live and eat together and are aged between 3 (moggies) and 18 (Siamese) is tricky. But they all like the Nood dry chicken food and are well on it. That it’s made from cage f... See more
Over a year ago
Been using nood wet cat food for over 4 years. The ingredients make it one of the best you can get at supermarkets. Tried other quality ones from a pet shop, but my cat was sick with it
Over a year ago
I sent photos of a newly purchased dog food pouch that looked ready to explode, Noods did not respond. 2 weeks later I sent another, then another, they apologised for the delay, said they would get ba... See more
Over a year ago
I have 6 cats and 3 of the 6 all started vomiting and bloody diarrhoea a day after starting nood cat biscuits, as soon as i changed back they all got better again! I then looked more into the brand an... See more
Quick answers to the questions people ask most.
NOOD Pet Food offers a wide variety of premium pet food options for dogs, cats, and other small animals. Our selection includes dry kibble, wet food, raw diets, grain-free options, and specialty formulas for pets with specific dietary needs.
We are open Monday through Saturday from 9:00 AM to 7:00 PM, and Sunday from 10:00 AM to 6:00 PM. Holiday hours may vary, so please call ahead or check our website for any schedule changes.
Yes, we offer local delivery within a 15-mile radius for orders over $50. Delivery fees start at $5.99 and same-day delivery is available for orders placed before 2:00 PM.
We accept returns of unopened pet food within 30 days of purchase with your receipt. For opened bags or cans, we offer exchanges within 14 days if your pet won't eat the food.
Yes, we stock a variety of prescription and therapeutic diet foods from major veterinary brands. A valid prescription from your veterinarian is required for purchase of prescription diets.
You can reach us by phone at (555) 123-NOOD, email us at info@noodpetfood.com, or visit our store location. You can also follow us on social media for updates and promotions.
We offer a loyalty rewards program where you earn points with every purchase that can be redeemed for discounts. Bulk discounts are available for purchases of 6 or more bags of the same food.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
| ● Low |
CrowdTrust Low volume · weighted down | 1.0 | 1 | 1% | — | ● Not enough data |
Polarized pattern: few middle ratings. 50% of recent reviews are 4–5★ and 48% are 1–2★.
Trying to feed my cats who live and eat together and are aged between 3 (moggies) and 18 (Siamese) is tricky. But they all like the Nood dry chicken food and are well on it. That it’s made from cage free chicken is a big bonus for me.
Been using nood wet cat food for over 4 years. The ingredients make it one of the best you can get at supermarkets. Tried other quality ones from a pet shop, but my cat was sick with it
I sent photos of a newly purchased dog food pouch that looked ready to explode, Noods did not respond. 2 weeks later I sent another, then another, they apologised for the delay, said they would get back to me. They did not, I complained about my complaint to be told we will send you another box free of charge. Again they did not, I am still waiting for another response, it's now been 5 months. I refuse to buy their products now as they have No care factor, customer service, they do not take anything seriously. I was extremely patient and courteous for way too long. No more NOODS. Absolutely disgusted.
I have 6 cats and 3 of the 6 all started vomiting and bloody diarrhoea a day after starting nood cat biscuits, as soon as i changed back they all got better again! I then looked more into the brand and noticed loads of other pets are getting sick on this brand. I would 100% avoid nood as clearly they are just selling poison and passing it as 'all natural' disgusting!!
My cat was sick with this food i would not recommend Heidi rowson
I have three Westies, a breed well know for food allergies. We have transitioned them over from James Wellbeloved to Nood and they love it. I wonder if people complaining of upset tummies and just swapping from one food to another, which will of course cause digestion issues. I can only speak as I find and our doggies love it
Thought I would try this cat food for a change but soon wished I hadn't! The 3 cats that were eating this food started being sick and I couldn't understand why. I started off by adding it to their normal food and all loved it. But then the vomiting started and I couldnt understand why until I stopped the Nood and they are now back to normal. So I definitely would not recommend this for cats.
Tried this cat food and my cat threw up multiple times for the 5 days she was on this. Swapped back and vomiting has stopped. Its the Nood kibble making her sick
Started my adult whippet on nood over a month ago as his normal food went up in price again, found nood to be brilliant!! his coat is a lot better than before and is even growing back in places it was patchy in due to skin allergies and most importantly he loves eating it. So no complaints from us!!
Love the fact the salmon is responsibly sourced & the chicken is free range. Just disappointed Asda has recently stopped stocking it.
I have 2 healthy chihuahua's one is 16 years old and other 18 months old, they love nood wet food. I would highly recommed it
NOODS response to complaints are generic (“firstly, are your fur babies okay?”…) and even with a mountain of negative reviews NOOD takes no responsibility and displays no real concern when they don’t even ask for batch numbers. We have two dogs and one cat. Upon eating just one meal of NOOD both dogs were ill. They vomited several times and had several runny stools (some with blood). Thankfully they made a full recovery when I changed them back to their usual brand however the same can’t be said for our carpets. On Trust Pilot 45% give NOOD 5 star reviews (??) and 40% give just 1 star reviews. Why are supermarkets still stocking these products? I didn’t and would not feed my cat NOOD after seeing the reaction it had on our dogs.
I am a french user living next to Paris and was used to buy Nood because it made one of my cats healthy compared to other constipating products. Unfortunately they stopped selling them in some big stores and I can't find them anywhere else, I am having to buy very expensive veterinary products just for her. I favor food that does not cause health issues to other product of course since you get less visits to the vet
I've a fussy 3 year old cat who has loved the nood wet cat food for about 8 months. Highly recommend
I have a dog with allergies. Reading the packaging on the front it would lead you to think it's single protein with solid statements about quality and nutrition... It's all BS the beef has multiple proteins the blurb on the front is all misleading.. Utter rubbish!!!!
Put it in the bin..it’s cheap for a reason!
Thought i would try dry food noods chicken kibble for my dog as they where on offer dog was not keen smelt the pack disgusting it smelt like manure chucked straight in the bin.
I usually feed my cat half a pack of the wet at a time but have had to stop because she won’t eat it anymore. The half that’s left smells absolutely foul in no time at all, so it’s no wonder she won’t eat it. What a waste.
I've been giving my 4 cats Nood dry food for over a year now. They all absolutely love them, in fact I put them in their treat toys as well and they go every day. Really pleased to find something which isn't extortionate but is healthier than your average cat biscuits. 2 of mine can't eat Go-cat etc as they cause urinary tract problems but they haven't had any with these at all and their coats are really healthy too.
Absolutely! Our knowledgeable staff can help you select the best food based on your pet's age, size, breed, and any special dietary requirements. We recommend consulting with your veterinarian for pets with specific health conditions.
Yes, we specialize in high-quality, natural, and organic pet food brands. Our selection includes grain-free, limited ingredient, and sustainably sourced options from trusted manufacturers.
NOOD Pet Food is a pet food company that produces and sells nutritional products for dogs and cats. The company focuses on creating pet food formulations designed to meet the dietary needs of domestic animals. NOOD Pet Food likely offers various product lines targeting different life stages, sizes, and nutritional requirements of pets.
This profile hasn't been claimed by the business owner.
