Great choice of products
Great choice of products, excellent service delivered professionally, and friendly people... my cup of tea.

Base Satellite is a family-run business established in 2001, specializing in the installation of Sky+ HD and Freesat systems for customers in Spain's Costa Blanca region. The company primarily serves residents and expatriates in the Alicante and Valencia provinces, providing services that include satellite dish installations, re-alignments, and the supply of Sky viewing cards without the need for a UK address or bank account. In addition to installation services, Base Satellite has developed a UK TV Router, which offers a VPN solution using their own UK servers, enabling customers to access catch-up and on-demand services from anywhere globally. The company's commitment to customer satisfaction is reflected in its long-standing relationships with clients who appreciate the competitive pricing and reliable technical support.
Base Satellite receives overwhelmingly positive feedback from customers, who consistently praise the efficient and reliable service provided by the team. Reviewers highlight the professionalism and helpfulness of the staff, noting their quick response times and clear communication during installations and support.
Many express satisfaction with the quality of service, describing it as first-class and trustworthy, with several long-term customers attesting to the company's reliability over the years. However, a few complaints mention issues with installations that were "never fixed properly," indicating that there may be occasional challenges in resolving technical problems. Despite these minor criticisms, the overall sentiment remains highly favorable, with most customers recommending Base Satellite for their telecommunications needs.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.8 | 65 | 100% | — | ● Medium |
Monthly average rating from reviews written by people · latest review Nov 2024.
| Month | Average | Reviews |
|---|---|---|
| Dec 23 | 5.0 | 1 |
| Jan 24 | — | 0 |
| Feb 24 | — | 0 |
| Mar 24 | — | 0 |
| Apr 24 | — | 0 |
| May 24 | — | 0 |
| Jun 24 | — | 0 |
| Jul 24 | — | 0 |
| Aug 24 | — | 0 |
| Sep 24 | — | 0 |
| Oct 24 | — | 0 |
| Nov 24 | 4.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 65 most recent reviews.
“Excellent service from Paul and his team Installation of Uk tv Regards Ian and Nicola Villas 4 Spain Quesada”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Cable & Satellite TV.
| Company | Overall | Legit | Service | Delivery | Trend | Reviews |
|---|---|---|---|---|---|---|
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 5.0 out of 5 (good) | — | 65 | |
| 3.8 out of 5 (good) | 50 out of 100 | 3.6 out of 5 (good) | 2.8 out of 5 (fair) | — | 1,060 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | — | — | 1,060 | |
| 3.3 out of 5 (fair) | 100 out of 100 | 3.1 out of 5 (fair) | 1.0 out of 5 (poor) | — | 1,060 | |
| 3.9 out of 5 (good) | 100 out of 100 | — | — | — | 1,060 |
Bottom line: Base Satellite is #1 of 5 on overall rating in this group.
65 reviews of Base Satellite. Filter by what matters to you.
Great choice of products, excellent service delivered professionally, and friendly people... my cup of tea.
Always had great service and would recommend Base Satellite with no reservations. I have used both their router and satellite services for many years and never had any kind of issue. I have used their services when I have been in France and Germany with no problems.
We have used Base Satellite for the past 18 months, prompt installation and never had a single problem. Engineer very knowledgeable and friendly. I would not hesitate to recommend to anyone.
I have used them for many years now (15 years I think) and they have always been on the ball giving me the best service I could hope for both for repairs and new installs when we moved house.
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Excellent Service and knowledge. We have used for many years
The team at Base Satellite have been great over the years. 99.9% of the time the system works perfect but if ever we do get a problem they are always available to help. It isn't always an issue with their router but they are always willing to offer advice on what the issue might be. Regular email updates too about dates when their office is closed so you can plan any issue or pay bills ahead of time. Highly recommend.
After an horrendous fire in our area we contacted Base to ask for an Estimate for a new installation for our Insurance claim. Paul responded the same day emailing us all the paperwork we required also giving us a date for the installation to commence. His Tecno man Gary arrived on time was very efficient and helpful replacing everything and leaving everywhere clean and tidy. We would have no hesitation in recommending the company to anyone
Sound free advice followed by very good value for money service with very efficient installation leaving everything clean and tidy with just an excellent TV package as proof of their visit. Always ready with after sales help if required. Would recommend without hesitation
I have used this excellent service for years and have always been impressed with the prompt help and advice - solutions always found!
Have used Base Satellite for a number of years, any issue arising has been sorted quickly. Would not hesitate to recommend them.
I have used Base Satellite equipment for over 5 years and have always had very knowledgeable ,helpful and friendly feedback from the team.They are just a phone call or email away and always respond promptly.Their products and prices are good,i don´t hesitate to recommend them.
Always found Base extremely efficient and able to quickly sort out any problems. Have used them for over 16 years and will continue to use them.
Paul Glennie and his Base Satellite team were able to help me whenever I contacted them, and I was pleasantly surprised when I received responses out of normal working hours. High quality, timely responses and competitive prices: an excellent combination that is rare to find.
ten years since our installation and in that time any small problem ( no large ones! ) dealt with quickly.
Gives us a huge choice and Paul is very helpful. Put simply it absolutely works.
Base Satellite is a family-run business established in 2001, specializing in the installation of Sky+ HD and Freesat systems for customers in Spain's Costa Blanca region. The company primarily serves residents and expatriates in the Alicante and Valencia provinces, providing services that include satellite dish installations, re-alignments, and the supply of Sky viewing cards without the need for a UK address or bank account. In addition to installation services, Base Satellite has developed a UK TV Router, which offers a VPN solution using their own UK servers, enabling customers to access catch-up and on-demand services from anywhere globally. The company's commitment to customer satisfaction is reflected in its long-standing relationships with clients who appreciate the competitive pricing and reliable technical support.
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