Base Satellite is a family-run business established in 2001, specializing in the installation of Sky+ HD and Freesat systems for customers in Spain's Costa Blanca region. The company primarily serves residents and expatriates in the Alicante and Valencia provinces, providing services that include satellite dish installations, re-alignments, and the supply of Sky viewing cards without the need for a UK address or bank account. In addition to installation services, Base Satellite has developed a UK TV Router, which offers a VPN solution using their own UK servers, enabling customers to access catch-up and on-demand services from anywhere globally. The company's commitment to customer satisfaction is reflected in its long-standing relationships with clients who appreciate the competitive pricing and reliable technical support.
Base Satellite receives overwhelmingly positive feedback from customers, who consistently praise the efficient and reliable service provided by the team. Reviewers highlight the professionalism and helpfulness of the staff, noting their quick response times and clear communication during installations and support.
Many express satisfaction with the quality of service, describing it as first-class and trustworthy, with several long-term customers attesting to the company's reliability over the years. However, a few complaints mention issues with installations that were "never fixed properly," indicating that there may be occasional challenges in resolving technical problems. Despite these minor criticisms, the overall sentiment remains highly favorable, with most customers recommending Base Satellite for their telecommunications needs.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.8 | 65 | 100% | — | ● Medium |
Monthly average rating from reviews written by people · latest review Nov 2024.
| Month | Average | Reviews |
|---|---|---|
| Dec 23 | 5.0 | 1 |
| Jan 24 | — | 0 |
| Feb 24 | — | 0 |
| Mar 24 | — | 0 |
| Apr 24 | — | 0 |
| May 24 | — | 0 |
| Jun 24 | — | 0 |
| Jul 24 | — | 0 |
| Aug 24 | — | 0 |
| Sep 24 | — | 0 |
| Oct 24 | — | 0 |
| Nov 24 | 4.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 65 most recent reviews.
“Excellent service from Paul and his team Installation of Uk tv Regards Ian and Nicola Villas 4 Spain Quesada”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Cable & Satellite TV.
| Company | Overall | Legit | Service | Delivery | Trend | Reviews |
|---|---|---|---|---|---|---|
 | 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 5.0 out of 5 (good) | — | 65 |
| 3.8 out of 5 (good) | 50 out of 100 | 3.6 out of 5 (good) | 2.8 out of 5 (fair) | — | 1,060 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | — | — | 1,060 | |
| 3.3 out of 5 (fair) | 100 out of 100 | 3.1 out of 5 (fair) | 1.0 out of 5 (poor) | — | 1,060 | |
| 3.9 out of 5 (good) | 100 out of 100 | — | — | — | 1,060 |
Bottom line: Base Satellite is #1 of 5 on overall rating in this group.
65 reviews of Base Satellite. Filter by what matters to you.
When we recieved Base Satellite we did not realise how it would make such a difference to our viewing experience.It has given us much more choices and we are now never short of viewing the films ann topics we like best we like
5 stars Would highly recommend a very reliable and excellent service provided and all queries are always answered quickly and efficiently have used them now for a year and will continue to use them
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Friendly and professional service.
Base Satellite is a family-run business established in 2001, specializing in the installation of Sky+ HD and Freesat systems for customers in Spain's Costa Blanca region. The company primarily serves residents and expatriates in the Alicante and Valencia provinces, providing services that include satellite dish installations, re-alignments, and the supply of Sky viewing cards without the need for a UK address or bank account. In addition to installation services, Base Satellite has developed a UK TV Router, which offers a VPN solution using their own UK servers, enabling customers to access catch-up and on-demand services from anywhere globally. The company's commitment to customer satisfaction is reflected in its long-standing relationships with clients who appreciate the competitive pricing and reliable technical support.
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