Baticolage is an online retailer specializing in a wide range of high-quality flooring solutions, particularly wooden flooring products. The company offers an extensive selection of parquet flooring, adhesives, oils, and varnishes, catering to both individual consumers and professionals involved in home renovation projects. With a focus on providing quality materials at competitive prices, Baticolage aims to meet the needs of homeowners and contractors looking to enhance their living spaces.
Customers can benefit from free delivery on orders over 300 euros, along with secure payment options and responsive customer service. Baticolage emphasizes the importance of customer satisfaction through a guarantee of product quality, making it a trusted partner for anyone seeking to undertake renovation work in the home and garden sector.
Baticolage receives high praise from customers for its rapid order processing and delivery, with many noting that their products arrive quickly and well-packaged. Reviewers frequently highlight the quality of the items and the overall efficiency of the service, with comments like "commande rapide" and "produit de qualité" reflecting a strong satisfaction with both the products and the purchasing experience.
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However, some consumers express frustration regarding issues with order fulfillment, particularly concerning missing packages and discrepancies in packaging. Despite these occasional complaints, the majority of feedback emphasizes the reliability and speed of service, making Baticolage a favored choice for home and garden needs. Overall, the sentiment is predominantly positive, showcasing a commitment to customer satisfaction.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.4
60
100%
+0.3
● Low
4.4 / 5 overall
=
60 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Mar 2026.
Last 3 months
4.5▲ 0.3
12-month avg
4.4
All-time
4.4
Category avg
4.3
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Sep 25
4.2
10
Oct 25
4.0
7
Nov 25
4.0
5
Dec 25
4.6
9
Jan 26
4.1
10
Feb 26
4.5
11
Mar 26
5.0
8
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
Top praiseof 50 positive reviews
Customer service8%
4 mentions
“Du jamais vu:
Les prix sont très compétitifs
J’ai une réponse « humaine » et pas par un robot sur le chat à 22h”
On “Customer service” · Jan 16, 2026
Top complaintsof 7 negative reviews
Customer service29%
2 mentions
“Ik doe een bestelling en daarna hoor ik niets meer”
On “Customer service” · Jan 19, 2026
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Home & Garden.
Overall rating and review count for this company and similar companies
Malheureusement, malgré les bonnes coordonnées, le colis a été déposé dans un autre hall d'appartements. Heureusement, un voisin de ce bloc, le seul que je connais là-bas, me l'a remis.
Pas tous les voisins ont cette bonne volonté de se déplacer de quelques mètres et de retrouver le bon destinataire.
Dur reste, contente du délai de livraison et du bon état de la marchandise.
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Baticolage is an online retailer specializing in a wide range of high-quality flooring solutions, particularly wooden flooring products. The company offers an extensive selection of parquet flooring, adhesives, oils, and varnishes, catering to both individual consumers and professionals involved in home renovation projects. With a focus on providing quality materials at competitive prices, Baticolage aims to meet the needs of homeowners and contractors looking to enhance their living spaces.
Customers can benefit from free delivery on orders over 300 euros, along with secure payment options and responsive customer service. Baticolage emphasizes the importance of customer satisfaction through a guarantee of product quality, making it a trusted partner for anyone seeking to undertake renovation work in the home and garden sector.