Nightmare customer service
While the items are of good quality, service is horrendous. Delivery time is adequate, though the items could have been better wrapped. Pray that you'll never have to contact customer service because they will be condescending and are unlikely to solve whatever problem you have. Contacting customer service is a hassle as they have no number to contact them and will often take weeks to reply. If you're going to purchase items from here, I recommend you buy from the ThinkGeek store as they have a more generous store policy.





