Good items slow delivery
I've ordered quite a few items from them all have been good quality the hoodies are really comfy. The only downside is it takes awhile to deliver(I live in the uk) I don't pay for express though.
BioWare Store is the official online retail platform for BioWare merchandise, catering to fans of popular gaming franchises such as Mass Effect, Dragon Age, and Anthem. The store offers a diverse range of products, including exclusive apparel, collectibles, accessories, and home goods that reflect the unique themes and characters from these beloved games. Targeting gamers and enthusiasts, the BioWare Store provides a convenient shopping experience for customers seeking high-quality gaming merchandise and gifts. With a focus on iconic designs and limited-time offers, the company aims to enhance the connection between fans and their favorite gaming universes. The platform is designed to foster community engagement through the sale of officially licensed products that resonate with BioWare's dedicated audience.
The BioWare Store receives overwhelmingly negative feedback, with many customers expressing frustration over shipping issues and poor customer service. While a few reviewers appreciate the quality of items like the Dragon Age Veilguard lithograph and comfortable hoodies, these positives are overshadowed by complaints about exorbitant shipping costs and consistently delayed deliveries.
Many people report orders stuck in transit for weeks, with some even questioning the legitimacy of the store after failing to receive their items. Customers also highlight the lack of order tracking and ineffective customer support, leading to a sense of helplessness when issues arise. Overall, the sentiment is largely negative, with a significant majority advising potential buyers to avoid the store due to its unreliable service.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 1.7 | 17 | 100% | — | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 4.0 | 1 |
| Sep 24 | — | 0 |
| Oct 24 | — | 0 |
| Nov 24 | 1.0 | 1 |
| Dec 24 | 1.0 | 3 |
| Jan 25 | 5.0 | 1 |
| Feb 25 | — | 0 |
| Mar 25 | — | 0 |
| Apr 25 | — | 0 |
| May 25 | — | 0 |
| Jun 25 | — | 0 |
| Jul 25 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 17 most recent reviews.
“Received my Dragon age Veilguard lithograph today”
“Shipping costs are insane 1 item is $160 aud shipping”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Shopping & Fashion.
| Company | Overall | Legit | Delivery | Service | Quality | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 1.7 out of 5 (poor) | 100 out of 100 | 1.9 out of 5 (poor) | 1.7 out of 5 (poor) | 2.1 out of 5 (poor) | — | 17 | |
| 1.3 out of 5 (poor) | 100 out of 100 | 1.2 out of 5 (poor) | 1.2 out of 5 (poor) | 1.2 out of 5 (poor) | — | 1,000 | |
| 2.9 out of 5 (fair) | 100 out of 100 | 1.3 out of 5 (poor) | 2.5 out of 5 (poor) | 1.9 out of 5 (poor) | +4% | 1,000 | |
| 4.9 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 5.0 out of 5 (good) | 4.9 out of 5 (good) | +2% | 397 | |
| 2.6 out of 5 (poor) | 100 out of 100 | 2.7 out of 5 (poor) | 2.2 out of 5 (poor) | 3.0 out of 5 (fair) | +12% | 368 |
Bottom line: BioWare Store is #4 of 5 on overall rating in this group. On service, Red Run scores higher (5.0 vs 1.7).
17 reviews of BioWare Store. Filter by what matters to you.
I've ordered quite a few items from them all have been good quality the hoodies are really comfy. The only downside is it takes awhile to deliver(I live in the uk) I don't pay for express though.
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BioWare Store is the official online retail platform for BioWare merchandise, catering to fans of popular gaming franchises such as Mass Effect, Dragon Age, and Anthem. The store offers a diverse range of products, including exclusive apparel, collectibles, accessories, and home goods that reflect the unique themes and characters from these beloved games. Targeting gamers and enthusiasts, the BioWare Store provides a convenient shopping experience for customers seeking high-quality gaming merchandise and gifts. With a focus on iconic designs and limited-time offers, the company aims to enhance the connection between fans and their favorite gaming universes. The platform is designed to foster community engagement through the sale of officially licensed products that resonate with BioWare's dedicated audience.
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