Bird & Yates Motor Services Ltd reviews & trust report
Bird & Yates Motor Services Ltd is a reputable garage located in Cannock, specializing in vehicle repairs and MOT testing. With over 100 years of experience in the automotive industry, the company provides a comprehensive range of services including annual and interim car servicing, air conditioning repairs, suspension repairs, and brake servicing. Their team of trained technicians is also adept at servicing electric and hybrid vehicles, ensuring that all customers receive expert care tailored to their vehicle's needs.
The company caters to a diverse clientele, including individual car owners and businesses requiring reliable transportation services. Bird & Yates is dedicated to maintaining vehicle safety and performance, offering authorized MOT testing that covers essential checks such as brakes, lights, and emissions. Additionally, they supply and fit a wide variety of tyres for cars, vans, and light vehicles, making them a one-stop solution for all automotive needs in the Cannock area.
Bird & Yates Motor Services Ltd has a positive customer experience.
Reviewers generally appreciate the quality of service provided by Bird & Yates Motor Services Ltd, highlighting the good customer service and quality workmanship. Many customers commend the garage for its effective fault-finding capabilities, particularly with complex issues like turbo problems, and express high levels of trust in the services offered.
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However, there is a notable complaint regarding the cost, with one customer expressing dissatisfaction after spending over £700 for a service that did not resolve their engine management light issue. This mix of positive feedback on service quality and negative comments about pricing creates a varied sentiment. Overall, Bird & Yates Motor Services Ltd is seen as a reliable option, though potential customers should be aware of the costs involved.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Low volume · weighted down
4.0
4
100%
● Not enough data
4.0 / 5 overall
=
4 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Jul 2026.
Last 3 months
5.0
12-month avg
3.7
All-time
4.0
Category avg
4.2
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Aug 25
1.0
1
Sep 25
—
0
Oct 25
—
0
Nov 25
—
0
Dec 25
—
0
Jan 26
—
0
Feb 26
—
0
Mar 26
—
0
Apr 26
5.0
1
May 26
—
0
Jun 26
—
0
Jul 26
5.0
1
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 4 most recent reviews.
Top praiseof 3 positive reviews
Customer service67%
2 mentions
“For many years,
I like many people are looking for all round motor services with good customer service and quality wo...”
On “Customer service” · Jul 1, 2026
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Vehicles & Transportation.
Overall rating and review count for this company and similar companies
For many years,
I like many people are looking for all round motor services with good customer service and quality workmanship.
Birds&Yates of Cannock. If you want it done right at a competitive price Birds &Yates is the one.
Now i know why they have survived for over 100years. You want go wrong by building up a relationship with this garage.
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Bird & Yates Motor Services Ltd is a reputable garage located in Cannock, specializing in vehicle repairs and MOT testing. With over 100 years of experience in the automotive industry, the company provides a comprehensive range of services including annual and interim car servicing, air conditioning repairs, suspension repairs, and brake servicing. Their team of trained technicians is also adept at servicing electric and hybrid vehicles, ensuring that all customers receive expert care tailored to their vehicle's needs.
The company caters to a diverse clientele, including individual car owners and businesses requiring reliable transportation services. Bird & Yates is dedicated to maintaining vehicle safety and performance, offering authorized MOT testing that covers essential checks such as brakes, lights, and emissions. Additionally, they supply and fit a wide variety of tyres for cars, vans, and light vehicles, making them a one-stop solution for all automotive needs in the Cannock area.