Bissell is a company that manufactures and sells floor care and cleaning products, including vacuum cleaners, carpet cleaners, and steam mops for residential and commercial use. The company offers a range of cleaning solutions and equipment designed for various surfaces and cleaning needs. Bissell also provides customer support services and replacement parts for their cleaning products.
Bissell receives a generally positive reception from customers, with many praising the effectiveness of their carpet cleaning services. Reviewers highlight the thoroughness and professionalism of the staff, noting that carpets look fantastic and smell fresh after cleaning.
Many appreciate the competitive pricing and the value for money, with several customers mentioning that the results exceeded their expectations. However, some reviews indicate areas for improvement, particularly in communication and scheduling, as a few customers experienced confusion regarding appointments and service details. Additionally, there are mentions of missed spots during cleaning and outdated equipment compared to competitors. Overall, Bissell is recognized for delivering solid cleaning results, though there are suggestions for enhancing customer service and operational efficiency.
Summary generated with AI from recent reviews
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Appliances.
| Company | Overall | Legit | Trend | Reviews |
|---|---|---|---|---|
| — | 67 out of 100 | — | 0 | |
| 4.6 out of 5 (good) | 100 out of 100 | — | 1,000 | |
| 4.5 out of 5 (good) | 67 out of 100 | — | 1,000 | |
| 4.2 out of 5 (good) | 100 out of 100 | +5% | 743 | |
| 4.8 out of 5 (good) | 100 out of 100 | — | 1,809 |
12 reviews of Bissell. Filter by what matters to you.
5 months ago
Had my carpets professionally cleaned and the results were amazing. The technician was punctual, professional, and explained the entire process. My carpets look brand new and the pet odors are complet... See more
5 months ago
Competitive pricing and solid results. The team was courteous and took care to protect my furniture during the cleaning process. My carpets dried faster than expected, which was a pleasant surprise. W... See more
5 months ago
While the basic cleaning was adequate, I noticed they missed a few spots in the corners. Had to point them out for a second pass. The equipment seemed a bit outdated compared to what other companies u... See more
5 months ago
Fast, efficient, and thorough cleaning service. My carpets look fantastic and smell fresh. The technician even gave me helpful tips for maintaining the carpets between professional cleanings.
Quick answers to the questions people ask most.
Bissell manufactures a wide range of cleaning products including carpet cleaners, vacuum cleaners, steam mops, spot cleaners, and hard floor cleaners. They also offer cleaning formulas and accessories designed to work with their machines.
You can reach Bissell customer service by calling 1-800-237-7691 or by visiting their website at bissell.com to access live chat or email support. Customer service hours are Monday through Friday from 8 AM to 10 PM EST, and weekends from 9 AM to 8 PM EST.
Bissell offers varying warranty periods depending on the product, typically ranging from 1-5 years for different machines. The warranty covers manufacturing defects and parts replacement, but does not cover normal wear and tear or damage from misuse.
Bissell products are available at major retailers like Target, Walmart, Home Depot, and Amazon, as well as directly from bissell.com. You can use the store locator on their website to find specific products at nearby retailers.
Yes, Bissell provides repair services through authorized service centers across the country. You can find a local service center through their website or contact customer service for assistance with repairs and parts replacement.
Bissell offers a 30-day return policy for products purchased directly from their website, provided items are in original condition with packaging. For products purchased from retailers, return policies vary by store and you should check with the specific retailer.
You can register your Bissell product online at bissell.com by creating an account and entering your product information and purchase details. Registration helps with warranty claims and provides access to exclusive offers and product updates.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Had my carpets professionally cleaned and the results were amazing. The technician was punctual, professional, and explained the entire process. My carpets look brand new and the pet odors are completely gone. Will definitely use their services again.
Competitive pricing and solid results. The team was courteous and took care to protect my furniture during the cleaning process. My carpets dried faster than expected, which was a pleasant surprise. Would recommend to friends.
While the basic cleaning was adequate, I noticed they missed a few spots in the corners. Had to point them out for a second pass. The equipment seemed a bit outdated compared to what other companies use. Service was friendly but felt somewhat rushed.
Fast, efficient, and thorough cleaning service. My carpets look fantastic and smell fresh. The technician even gave me helpful tips for maintaining the carpets between professional cleanings.
Good cleaning service overall. Arrived on time, completed the work as promised, and the results were satisfactory. Nothing extraordinary but definitely met my expectations for the price paid.
The cleaning quality was decent but not exceptional. Some stains came out while others are still visible. Customer service was friendly enough, though I felt rushed during the consultation. For the price point, I expected slightly better results.
Quick and effective service. They arrived on time and completed the job within the estimated timeframe.
Third time using their services and consistently happy with the results. They remember my preferences and always do a thorough job. The only downside is scheduling can be tricky during peak seasons.
Overall satisfied with the carpet cleaning. The team did a thorough job and the pricing was reasonable compared to other companies I contacted. Only minor complaint is they were about 30 minutes late, but they called ahead to let me know.
Absolutely blown away by the transformation of my living room carpet. Years of wear and tear just disappeared. The staff was knowledgeable about different cleaning methods and recommended the best approach for my specific carpet type.
The cleaning itself was fine, but the communication could be better. Had to call twice to confirm my appointment and the invoice had some confusion about services provided. Results were satisfactory though.
Honestly didn't think my old carpets could look this good again. The deep cleaning removed stains I thought were permanent. Professional crew that respected my home and cleaned up after themselves perfectly.
Yes, Bissell sells genuine replacement parts, filters, brushes, and cleaning formulas through their website and authorized retailers. You can search for parts by product model number on their website to ensure compatibility.
Bissell recommends using their branded cleaning formulas for optimal performance and to maintain warranty coverage. While some machines may work with other brands, using non-Bissell formulas could void your warranty and may not deliver the best cleaning results.
Bissell is a company that manufactures and sells floor care and cleaning products, including vacuum cleaners, carpet cleaners, and steam mops for residential and commercial use. The company offers a range of cleaning solutions and equipment designed for various surfaces and cleaning needs. Bissell also provides customer support services and replacement parts for their cleaning products.
