BondiBoost™ is an Australian-based professional haircare brand that specializes in hair wellness products designed to address various concerns, including hair loss, damage, and overall hair health. The company offers a range of haircare solutions formulated without harmful ingredients such as sulphates, silicones, and parabens, ensuring that their products are cruelty-free and vegan. Their product lineup includes shampoos, conditioners, scalp serums, and hair masks, all aimed at promoting thicker, fuller hair and reducing shedding.
Targeting individuals experiencing hair thinning or hair loss, BondiBoost™ caters to both women and men seeking effective and natural solutions for their haircare needs. With a commitment to quality and sustainability, BondiBoost™ provides customers with Australian-made products that prioritize health and wellness in haircare routines. The brand's offerings, including popular items like the Anti-Thinning Shampoo and Conditioner Duo, are designed to deliver visible results while maintaining a focus on safe and ethical formulation practices.
BondiBoost™ receives a mix of praise and criticism from consumers. Many reviewers express their love for the effectiveness of the hair products, particularly highlighting the performance of the air styler and the shampoo and conditioner sets, which some describe as life-changing and affordable compared to competitors.
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However, there are significant complaints regarding product durability and customer service. Several customers report issues with the blowout brush and other styling tools, citing problems like overheating, breakage, and even sparks. Additionally, some express frustration over shipping errors and lack of response from customer support. While many appreciate the quality of the hair care products, the negative experiences with product reliability and service detract from the overall sentiment.
1,000 customer reviewsLatest review over a year ago
Where the score comes from
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.5
1,000
100%
● Low
4.5 / 5 overall
=
1,000 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Aug 2025.
Last 3 months
1.5▼ 1.5
12-month avg
2.3
All-time
4.5
Category avg
4.0
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Oct 24
1.0
1
Nov 24
4.5
2
Dec 24
1.0
1
Jan 25
1.0
1
Feb 25
—
0
Mar 25
5.0
1
Apr 25
1.0
1
May 25
—
0
Jun 25
2.0
1
Jul 25
—
0
Aug 25
1.0
1
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
Top praiseof 409 positive reviews
Easy to use22%
90 mentions
Fast & efficient17%
70 mentions
Customer service14%
57 mentions
Delivery13%
54 mentions
“So easy to use and hair looks good after”
On “Easy to use” · Jan 25, 2022
Top complaintsof 79 negative reviews
Customer service33%
26 mentions
Pricing23%
18 mentions
Refund20%
16 mentions
Shipping15%
12 mentions
“Horrible customer service”
On “Customer service” · Dec 28, 2024
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Hair Salons.
Overall rating and review count for this company and similar companies
I purchased the Thickening Therapy Duo as a first time Bondi Boost customer. My hair is usually thin and flat and often greasy from the gym. I have been using this product for 2 months and I’m amazed! My hair has volume when I dry it naturally, it holds style better and somehow stays fresher for longer ... not to mention it smells delish! I love this product and can’t wait to try some of the masks too.
I recently purchased the blow out brush and I love it. Whilst it took me a little to get used to it (I normally just scrunch my hair and run) I love that I don't have to hold a hairdryer and round brush at the same time. I ordered during the craziness leading up to xmas, so with stock issues and postage delays (which couldn't be helped) it took a little longer than normal to come, but once I received it I was very happy with my purchase.
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This product is the absolute game changer! I have got very thick hair and it takes me a whole 10 min to dry and style. I have told so many people to purchase one which they have and loved just as much as I have. I have purchased one so far as a gift and cant wait to give it to her!
Also on my kids who hate wet hair its the best brushes and leave there hair so shiny and beautiful!
Brush was a gift and it was greeted with great joy, so a success.
The process was not so wonderful, after a week of waiting for "parcel despatched "email... I was told that because it was a "preorder" they were waiting for stock......No indication at purchase point that it was not in stock. I was told it wouldn't arrive till after Christmas......but it did arrive with a day to spare for Christmas. Too much confusion with communication.
I didn’t have high hopes for the blowout brush. I have very thick, coarse, frizzy hair that has quite a wave to it. I didn’t think the brush would do much other than make it frizzier, but I tested it quickly the day I got it, and was pleasantly surprised. My hair was soft, bouncy, and not frizzy. It had a lot of volume (which I don’t necessarily need) but a bit of serum helped calm that down a bit. All in all, I’m very excited to keep using the brush, especially in winter when there is no humidity!
I got my hands on the Blow Out Brush and I LOVE IT! As a mum of 2 little girls, I barely find the time to straighten my hair or style it. So I love that I can dry and style my hair at the same time. Efficient use of my time and my hair looks great! Thank you Bondi Boost!
Communication was not great. Waited a week for replies then to be told the issue I had(which I emailed within 5 minutes of purchase) likely couldn’t be rectified as it was too far into packing. Though they would try and get it sorted. Fast forward 2 weeks I ask for an order update only to be told product isn’t in the warehouse yet. Thankfully it arrived and was sent out express so got here for Christmas and my daughter absolutely loves it. Funnily enough the initial issue was never sorted. Emailed to let them know it was disappointing and haven’t even had that email acknowledged. So whilst product seems great communication is far from good even.
Absolutely love my blow out brush, I actually get excited about washing and drying my hair and love how silky smooth it leaves my hair, no need to straighten. Also brought my mum one for her birthday
Absolutely love my blowout brush. Its easy to use and works great. It leaves my hair feeling smooth and soft instead of frizzy and dry. Usually i need to straighten with my flat iron after blow drying to make my hair look good, but the brush is all i need now
I truly love my brush it’s the best thing that has ever happened to me however when cleaning it - removing the hair from the brissels some of the actual comb and brissels feel out. I have only used this a few times as I got it for Christmas. I have tried to contact bondi however I have yet to hear back. If it gets replaced then my star rating will be a 5 for sure
I have updated my star rating
Customer service experience is way beyond amazing, they team are replacing my brush and I will not be out of pocket for postage.
If you have a ghd, cloud9, muk or whatever put it away! What you get with the bondi brush is amazing and saves on time. Best purchase ever can’t believe I have been straightening my hair with one of the above for over 20 years.
Great products and extremely responsive every step of the way...
I ordered two products on back order approaching Christmas. The customer service team kept we updated as stock arrived and shipped and kept their promise and had everything delivered in time for Christmas.
I absolutely love my new brush, I have very thick long hair & i can style it in 1/2 the time. I recommend it to my sister & sister in law & both have one now & love them.
I freaking LOVE this dryer and brush in one! I’m a hairdresser with long thick curly hair and after all these years (25 years a hair stylist) have never seen or felt a product as good as this.
Smoothing my curls has never been this easy! No tangles, no burns, no juggling two things with two hands.
You can just smooth or add volume so easily.
If it’s this simple on myself, then I can’t wait to try it on my clients. Will no doubt save time and money by its efficiency.
It’s a no brainer. Get it today!!
And totally affordable compared to all the other dryers on the market.
Thankyou for being fair and actually working so well! It’s about time we saw a genius product on the market.
I know my mum had one similar in the 70’s/80’s but the wattage was so low that it just made curls fuzzy within minutes, but this is reinvented with great hearing abs cooling.
And it’s a one time use. No need to go over it until next hair wash.
Brilliant!!!
BondiBoost™ is an Australian-based professional haircare brand that specializes in hair wellness products designed to address various concerns, including hair loss, damage, and overall hair health. The company offers a range of haircare solutions formulated without harmful ingredients such as sulphates, silicones, and parabens, ensuring that their products are cruelty-free and vegan. Their product lineup includes shampoos, conditioners, scalp serums, and hair masks, all aimed at promoting thicker, fuller hair and reducing shedding.
Targeting individuals experiencing hair thinning or hair loss, BondiBoost™ caters to both women and men seeking effective and natural solutions for their haircare needs. With a commitment to quality and sustainability, BondiBoost™ provides customers with Australian-made products that prioritize health and wellness in haircare routines. The brand's offerings, including popular items like the Anti-Thinning Shampoo and Conditioner Duo, are designed to deliver visible results while maintaining a focus on safe and ethical formulation practices.