BondiBoost™ is an Australian-based professional haircare brand that specializes in hair wellness products designed to address various concerns, including hair loss, damage, and overall hair health. The company offers a range of haircare solutions formulated without harmful ingredients such as sulphates, silicones, and parabens, ensuring that their products are cruelty-free and vegan. Their product lineup includes shampoos, conditioners, scalp serums, and hair masks, all aimed at promoting thicker, fuller hair and reducing shedding.
Targeting individuals experiencing hair thinning or hair loss, BondiBoost™ caters to both women and men seeking effective and natural solutions for their haircare needs. With a commitment to quality and sustainability, BondiBoost™ provides customers with Australian-made products that prioritize health and wellness in haircare routines. The brand's offerings, including popular items like the Anti-Thinning Shampoo and Conditioner Duo, are designed to deliver visible results while maintaining a focus on safe and ethical formulation practices.
BondiBoost™ receives a mix of praise and criticism from consumers. Many reviewers express their love for the effectiveness of the hair products, particularly highlighting the performance of the air styler and the shampoo and conditioner sets, which some describe as life-changing and affordable compared to competitors.
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However, there are significant complaints regarding product durability and customer service. Several customers report issues with the blowout brush and other styling tools, citing problems like overheating, breakage, and even sparks. Additionally, some express frustration over shipping errors and lack of response from customer support. While many appreciate the quality of the hair care products, the negative experiences with product reliability and service detract from the overall sentiment.
1,000 customer reviewsLatest review over a year ago
Where the score comes from
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.5
1,000
100%
● Low
4.5 / 5 overall
=
1,000 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Aug 2025.
Last 3 months
1.5▼ 1.5
12-month avg
2.3
All-time
4.5
Category avg
4.0
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Oct 24
1.0
1
Nov 24
4.5
2
Dec 24
1.0
1
Jan 25
1.0
1
Feb 25
—
0
Mar 25
5.0
1
Apr 25
1.0
1
May 25
—
0
Jun 25
2.0
1
Jul 25
—
0
Aug 25
1.0
1
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
Top praiseof 409 positive reviews
Easy to use22%
90 mentions
Fast & efficient17%
70 mentions
Customer service14%
57 mentions
Delivery13%
54 mentions
“So easy to use and hair looks good after”
On “Easy to use” · Jan 25, 2022
Top complaintsof 79 negative reviews
Customer service33%
26 mentions
Pricing23%
18 mentions
Refund20%
16 mentions
Shipping15%
12 mentions
“Horrible customer service”
On “Customer service” · Dec 28, 2024
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Hair Salons.
Overall rating and review count for this company and similar companies
Just had my baby boy grow up and move out of home for work. so thought was my time to finally put myself first and take care of my self after purchasing bondi shampoo and conditioner for fine hair ( thickening).
My first step of 2022 to take care of my self and I am in love with these products .feeling loved .thanks bondi
As of recent more then normal, I was getting irritating dandruff and it would drive me, my hair and my head wild! The product is as advertised the BondiBoost Dandruff Duo & Scalp therapy Brush soothes my soul (in this case my scalp). I absolutely love the product and highly recommend to anyone with dandruff issues. xx
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The team are fantastic! I had ordered before Christmas the shampoo, conditioner, hair spray and masking treatment as I had read they aid with hair thickening. I was hoping to get it before Christmas and appreciated they were getting a lot of orders but they were able to send it to me so quickly and their team have been fantastic to deal with when I was querying about the eta of my order. Thank God I can see my hair growing🙏 I have even made sure my mom is using it as she needs hair thickening too. Thank you to the BondiBoost Team!
I bought the blow out brush and I love it! From wet or when dry just to style. It is easy to use and leaves my hair straight and soft. Had to email to check on delivery as I bought it on pre-order and the staff replied so quickly and were very informative and kind.
Took forever to arrive - blowout brush ok - wattage poor - will use occasional , have used twice and gone back to hairdryer and brush so much faster - might consider the shampoo might not if it takes a month to get to Qld from Sydney - had stuff delivered from China faster
I bought a bunch of things from bondi boost with their 30% sale. I’m converted. I didn’t realise this but alot of their products are nasties free. This is an A+ in my book. I also felt their purple blonde shampoo and conditioner really helped to keep my hair’s ashy tones. Happy :)
I've never been able to use a blow dryer and brush at the same time... to be honest I haven't tried all that hard either but when I saw this on Facebook I knew it was going to be perfect for me. So easy to use and although I haven't worked out how to style it perfectly it is a vast improvement. Very happy with my purchase.
Absolutely love their shampoo and conditioner. Leaves my hair lovely and soft. Great natural products and the customer service is some of the best I have ever received
Bought the blowout brush for Christmas. Really happy with it. I’m so uncoordinated with a hairdryer that I’ve given up blow drying my hair. But with the brush it makes it so easy.
Very happy with my purchase , shampoo & conditioner I love and it’s great value for the price also the brush is amazing to use , the results are amazing once you dry your hair.
The continued communication is excellent right from the start of ordering and to the delivery which makes the process of shopping with you a pleasure.
Highly recommend your products, I will return to purchase.
Kind regards
Janet Spence
The Bondi boost blow out brush is fantastic. I purchased it for my mum who has generally thick hair, and takes a while to have to blow dry then straighten her hair. She is very happy. Communication about dispatch was very clear, and when I had a question Bondi Boost we’re happy to answer promptly.
The blow out brush is great. It takes half the time to dry my hair as a regular hair dryer and is Well worth the price. I have thin wavy hair that can easily go frizzy and this product dries and straightens my hair without the frizz!
My only issue is it was out of stock so it took a few weeks before it was sent. But other than that I’m very happy with my purchase!
BondiBoost™ is an Australian-based professional haircare brand that specializes in hair wellness products designed to address various concerns, including hair loss, damage, and overall hair health. The company offers a range of haircare solutions formulated without harmful ingredients such as sulphates, silicones, and parabens, ensuring that their products are cruelty-free and vegan. Their product lineup includes shampoos, conditioners, scalp serums, and hair masks, all aimed at promoting thicker, fuller hair and reducing shedding.
Targeting individuals experiencing hair thinning or hair loss, BondiBoost™ caters to both women and men seeking effective and natural solutions for their haircare needs. With a commitment to quality and sustainability, BondiBoost™ provides customers with Australian-made products that prioritize health and wellness in haircare routines. The brand's offerings, including popular items like the Anti-Thinning Shampoo and Conditioner Duo, are designed to deliver visible results while maintaining a focus on safe and ethical formulation practices.