DO NOT BUY
DO NOT BUY! Ordered during black friday and they still haven't shipped the item! AVOID AT ALL COSTS! They're customer service team just copy and paste the same responses.

BondiBoost™ is an Australian-based professional haircare brand that specializes in hair wellness products designed to address various concerns, including hair loss, damage, and overall hair health. The company offers a range of haircare solutions formulated without harmful ingredients such as sulphates, silicones, and parabens, ensuring that their products are cruelty-free and vegan. Their product lineup includes shampoos, conditioners, scalp serums, and hair masks, all aimed at promoting thicker, fuller hair and reducing shedding. Targeting individuals experiencing hair thinning or hair loss, BondiBoost™ caters to both women and men seeking effective and natural solutions for their haircare needs. With a commitment to quality and sustainability, BondiBoost™ provides customers with Australian-made products that prioritize health and wellness in haircare routines. The brand's offerings, including popular items like the Anti-Thinning Shampoo and Conditioner Duo, are designed to deliver visible results while maintaining a focus on safe and ethical formulation practices.
BondiBoost™ receives a mix of praise and criticism from consumers. Many reviewers express their love for the effectiveness of the hair products, particularly highlighting the performance of the air styler and the shampoo and conditioner sets, which some describe as life-changing and affordable compared to competitors.
However, there are significant complaints regarding product durability and customer service. Several customers report issues with the blowout brush and other styling tools, citing problems like overheating, breakage, and even sparks. Additionally, some express frustration over shipping errors and lack of response from customer support. While many appreciate the quality of the hair care products, the negative experiences with product reliability and service detract from the overall sentiment.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.5 | 1,000 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Oct 24 | 1.0 | 1 |
| Nov 24 | 4.5 | 2 |
| Dec 24 | 1.0 | 1 |
| Jan 25 | 1.0 | 1 |
| Feb 25 | — | 0 |
| Mar 25 | 5.0 | 1 |
| Apr 25 | 1.0 | 1 |
| May 25 | — | 0 |
| Jun 25 | 2.0 | 1 |
| Jul 25 | — | 0 |
| Aug 25 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“So easy to use and hair looks good after”
“Horrible customer service”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Hair Salons.
| Company | Overall | Legit | Quality | Service | Delivery | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.5 out of 5 (good) | 100 out of 100 | 4.0 out of 5 (good) | 3.7 out of 5 (good) | 3.9 out of 5 (good) | — | 1,000 | |
| 2.8 out of 5 (fair) | 100 out of 100 | — | 2.3 out of 5 (poor) | 2.0 out of 5 (poor) | +11% | 85 | |
| 4.8 out of 5 (good) | 100 out of 100 | — | 5.0 out of 5 (good) | — | −2% | 1,000 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.9 out of 5 (good) | — | +1% | 381 | |
| 4.6 out of 5 (good) | 100 out of 100 | — | 4.1 out of 5 (good) | — | — | 145 |
Bottom line: BondiBoost™ is #4 of 5 on overall rating in this group. On service, Difesa Debitori Spa scores higher (5.0 vs 3.7).
500 reviews of BondiBoost™. Filter by what matters to you.
DO NOT BUY! Ordered during black friday and they still haven't shipped the item! AVOID AT ALL COSTS! They're customer service team just copy and paste the same responses.
Customer service were efficient,helpful and extremely quick in replying. The product I received was well packaged and although I have not used it myself as yet I know my daughter will love it. Many thanks on replying quickly on a Saturday. Really appreciate it! I'll definitely be buying some more products.....
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Rien a dire Merci !
Worse then really cheap shampoo and conditioner.
Worst brand ever they took 3 weeks just to ship out my order from the shop after multiple emails all they said was “it will be shipped shortly” and then another month to arrive. Was extremely disappointed.
i bought bondiboost shampoo and conditioner for dandruff and i also bought their strengthening oil that you suppose to put it on after wash and couple drops (not to forget) i did exactly the same. it didn't work for me.. it made my hair very oily and rough.. after every wash, my hair feel like i never washed them.. it's been almost two months of using it now. i am done now and stopped it i would never buy it again!
Not worth the money. Leaves hair greasy and don't see any improvement in my hair. And smells awful
The worst hair treatment I've ever used. It made my hair dry and lifeless after using it twice. My hair was not like that before using the product.The peppermint fragrance is about the best thing. An expensive product which I didn't mind paying for if it produced good results. I would not recommend this product. 😠
My experience very beautiful and osam 👌 💯 my parasnal used ❤️
Great place to
Above and beyond customer service! Despite the time difference UK/Aus, I got timely replies to my query with the help I needed. Also, the HG range is amazing! I lost hair due to medication and it's helped sooo much with regrowth. It's a little pricey, but well worth the money in my humble opinion. I'm 100% converted and will be back! Thank you.
BondiBoost Restaurant: Where flavors come alive in a contemporary and inviting ambiance. Impeccable service, locally sourced ingredients, and a diverse menu that caters to every palate.
I recently placed a small order (under $50) with Bondi Boost and they asked me to send them my credit card and id over email or my order won't be released. Is this a joke? I of course cancelled my order straight away and won't order anything from them ever again. It is a shame because I used to like their products.
My hair is coming out in clumps. I have NEVER EVER lost hair in this way. I've been using it for 3 months and now my hair is so thin it's Crazy. I have always had thick curly hair . Not no more. Your honesty lucky I don't get a lawyer.
DO NOT BUY!!! HG bondi boost shampoo and conditioner - I used for roughly 1 year and a half and lost half of my hair. It caused extreme hair loss and left my hair feeling oily, sticky and gross after every wash. Bondi boost ruined my hair. Worst decision I ever made was using Bondi boost. Save yourself the trouble and stay away from them.
Customer service has been fine. The products are lovely. BUT the bottles are VERY small for the price when you can get natural products at a third of the price in much bigger bottles, making Bondi Boost unfortunately not worth the money. If the bottles were bigger I would be a lifelong and enthusiastic customer. Such a shame. The leave in conditioner spray will last a month at most and I'll be lucky to get a month out of the shampoo and conditioner. The serum and salt spray are about the right sizes. But the heat protectant is so going to run out super quick. You expect products at these prices to last a few months!
I bought my Bondi boost sonic blow dryer back in Sept .From the very start the nozzle flow off only every now and again so I put up with it, but now it does it nearly every time, also when the nozzle flys off it’s red hot and I have burnt my fingers putting it back on. I’ve tried recently to contact them about the issue, their response is they want me to video the nozzle flying off, which is very difficult to do while you are using it, I feel like I’ve been fobbed off. Just be aware,🙄☹️
BondiBoost™ is an Australian-based professional haircare brand that specializes in hair wellness products designed to address various concerns, including hair loss, damage, and overall hair health. The company offers a range of haircare solutions formulated without harmful ingredients such as sulphates, silicones, and parabens, ensuring that their products are cruelty-free and vegan. Their product lineup includes shampoos, conditioners, scalp serums, and hair masks, all aimed at promoting thicker, fuller hair and reducing shedding. Targeting individuals experiencing hair thinning or hair loss, BondiBoost™ caters to both women and men seeking effective and natural solutions for their haircare needs. With a commitment to quality and sustainability, BondiBoost™ provides customers with Australian-made products that prioritize health and wellness in haircare routines. The brand's offerings, including popular items like the Anti-Thinning Shampoo and Conditioner Duo, are designed to deliver visible results while maintaining a focus on safe and ethical formulation practices.
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