um.. i guess it's okay.
doesn't exactly block any websites, so i use the Avast extension to help it. but it's still not great.

Privacy-focused web browser
Brave Software receives mixed feedback from users, with a slight majority expressing dissatisfaction. Many consumers appreciate the browser's speed and ad-blocking capabilities, noting it as a safer alternative to Chrome.
Positive reviews highlight its effectiveness in providing clear responses and a clean interface, making it easy to use. However, a significant number of reviewers criticize the browser for recent performance issues, including slow loading times and annoying update pop-ups. Users also report problems with the password manager, which deletes saved passwords unexpectedly. Additionally, some express frustration over perceived bias in search results and excessive ads. Overall, while Brave has its loyal supporters, the negative experiences shared by many users indicate room for improvement.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 2.8 | 120 | 100% | +0.6 | ● Medium |
Monthly average rating from reviews written by people · latest review Nov 2025.
| Month | Average | Reviews |
|---|---|---|
| Dec 24 | 3.5 | 4 |
| Jan 25 | 2.2 | 5 |
| Feb 25 | 2.3 | 6 |
| Mar 25 | 3.6 | 8 |
| Apr 25 | 2.6 | 20 |
| May 25 | 2.5 | 22 |
| Jun 25 | 3.0 | 4 |
| Jul 25 | 1.8 | 4 |
| Aug 25 | 2.6 | 8 |
| Sep 25 | 4.2 | 6 |
| Oct 25 | 3.1 | 10 |
| Nov 25 | 2.4 | 9 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 120 most recent reviews.
“It’s fast, there are zero ads, and everything just works smoothly”
“The fact that they don't have any real customer service that you can contact is so bad”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Computer & Software.
| Company | Overall | Legit | Website & app | Service | Trend | Reviews |
|---|---|---|---|---|---|---|
| 2.8 out of 5 (fair) | 100 out of 100 | 2.3 out of 5 (poor) | 1.9 out of 5 (poor) | +8% | 120 | |
| 4.7 out of 5 (good) | 100 out of 100 | 3.5 out of 5 (good) | 4.6 out of 5 (good) | — | 1,000 | |
| 4.0 out of 5 (good) | 100 out of 100 | — | 3.7 out of 5 (good) | −1% | 1,000 | |
| 3.5 out of 5 (good) | 100 out of 100 | 3.0 out of 5 (fair) | 4.0 out of 5 (good) | — | 1,000 | |
| 4.9 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 5.0 out of 5 (good) | 0% | 192 |
Bottom line: Brave Software is #5 of 5 on overall rating in this group. On service, One Stop Cable Shop scores higher (5.0 vs 1.9).
60 reviews of Brave Software. Filter by what matters to you.
doesn't exactly block any websites, so i use the Avast extension to help it. but it's still not great.
I've used Brave for a number of years. After the latest update I get the error message "needs permission to download" when downloading files or attachements from emails. It is impossible to get any help from Brave. No email, no phone number or no chat. Community forum is worthless. Still wondering how I can download files with Brave. May have to switch browsers.
Quick answers to the questions people ask most.
Yes, Brave Software is a legitimate company with a strong presence in the tech industry. It has received numerous reviews, with an overall positive rating, indicating real customer satisfaction with their browser and search engine.
No, Brave Software is not a scam. Verified reviews highlight a mix of positive and critical feedback, but many users appreciate the privacy features and ad-blocking capabilities of the browser.
Brave Software primarily offers the Brave Browser, which focuses on privacy and speed, and the Brave Search engine, which allows users to customize their search experience.
Brave Software does not require payment for using their browser or search engine, as they are free to use. However, users can choose to support content creators through the Brave Rewards system.
Brave Software provides customer support through their official website, where users can access help articles and submit support requests. They also engage with users on community forums.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Polarized pattern: few middle ratings. 44% of recent reviews are 4–5★ and 54% are 1–2★.
Privacy-focused web browser
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