Brave Software receives mixed feedback from users, with a slight majority expressing dissatisfaction. Many consumers appreciate the browser's speed and ad-blocking capabilities, noting it as a safer alternative to Chrome.
Read full summary
Show less
Positive reviews highlight its effectiveness in providing clear responses and a clean interface, making it easy to use. However, a significant number of reviewers criticize the browser for recent performance issues, including slow loading times and annoying update pop-ups. Users also report problems with the password manager, which deletes saved passwords unexpectedly. Additionally, some express frustration over perceived bias in search results and excessive ads. Overall, while Brave has its loyal supporters, the negative experiences shared by many users indicate room for improvement.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
2.8
120
100%
+0.6
● Medium
2.8 / 5 overall
=
120 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Nov 2025.
Last 3 months
3.1▲ 0.6
12-month avg
2.8
All-time
2.8
Category avg
4.2
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Dec 24
3.5
4
Jan 25
2.2
5
Feb 25
2.3
6
Mar 25
3.6
8
Apr 25
2.6
20
May 25
2.5
22
Jun 25
3.0
4
Jul 25
1.8
4
Aug 25
2.6
8
Sep 25
4.2
6
Oct 25
3.1
10
Nov 25
2.4
9
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 120 most recent reviews.
Top praiseof 53 positive reviews
Fast & efficient21%
11 mentions
Website & app6%
3 mentions
Easy to use4%
2 mentions
Selection4%
2 mentions
“It’s fast, there are zero ads, and everything just works smoothly”
On “Fast & efficient” · Oct 29, 2025
Top complaintsof 65 negative reviews
Customer service8%
5 mentions
Account issues6%
4 mentions
Defective product6%
4 mentions
Cancellation5%
3 mentions
“The fact that they don't have any real customer service that you can contact is so bad”
On “Customer service” · May 30, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Computer & Software.
Overall rating and review count for this company and similar companies
Brave Search Engine Infiltrated By Communist Leftists
I have used Brave searh engine for awhile. Recently, I looked up the newsite TheGatewayPundit and Brave listed it as a "far-right, fake news site." I was shocked. I had never before noticed a political bias in search results. Needless to say, I immediately deleted the Brave browser. The Communist cancer has spread far and wide, now infiltrating even "trusted" privacy engines. If DuckDuckGo goes by the wayside, I don't know what I will do.
Fino a 1 anno fa cca è stato un ottimo browser,perfino più veloce di Chrome ma da un anno è di una lentezza assurda,abbandonato perché diventato insopportabile
Yes, Brave Software is a legitimate company with a strong presence in the tech industry. It has received numerous reviews, with an overall positive rating, indicating real customer satisfaction with their browser and search engine.
Is Brave Software a scam?
No, Brave Software is not a scam. Verified reviews highlight a mix of positive and critical feedback, but many users appreciate the privacy features and ad-blocking capabilities of the browser.
What services/products does Brave Software offer?
Brave Software primarily offers the Brave Browser, which focuses on privacy and speed, and the Brave Search engine, which allows users to customize their search experience.
What are the payment methods for Brave Software services?
Brave Software does not require payment for using their browser or search engine, as they are free to use. However, users can choose to support content creators through the Brave Rewards system.
All 5 questions →Show fewer questions
How does Brave Software handle customer support?
Brave Software provides customer support through their official website, where users can access help articles and submit support requests. They also engage with users on community forums.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Fast, works- except for the trucking password manager which will delete your passwords when you close the browser no matter the trucking settings.
Looked at someone elses post who was having a similar issue and everyone seemed to unanimously say "well ur dumb 4 not saving ur passwords in this highly specific and convoluted way, downvote downvote"
Note: Using Brave on PC, not mobile
Brave war mal ein guter Browser, mittlerweile wird man mit Werbung zugeballert, natürlich interessenbasiert. Schlimmer als Crome. Lustigerweise schreibe ich die Rezession in Brave :-D Muss mich gleich mal umschauen.
De gros bug avec le VPN, double prélèvements et impossibilité de se connecter sur son téléphone ET son ordinateur bien que la même adresse mail soit utilisée..
Alles gut .... bis auf googles Fotobearbeitung. Unterirdisch .... extrem langsam. Es ruckelt nur so .... eine Bearbeitung ist nicht möglich. Zum bearbeiten muss ich dann wieder Chrome nehmen. Das sollte nicht sein.
As biased as google. I typed in far left violence uk to see what would come up as we've seen a lot of this lately but not on main stream media. It went straight to far right articles. Nothing about the topic I typed. If you want an alternative to google, this is not it. It just another arm of big brother and BB don't want you to know the truth. Shame.
Il browser sta nella norma, si rivela utile per non avere su YouTube una pubblicità ad ogni video, ma filtra troppe informazioni - tutte quelle che danno fastidio. Per quanto riguarda la IA "Leo", una volta le ho chiesto dei consigli su come poter scrivere un romanzo dalla trama non lineare, che a volte finisse nel non senso. Mi ha risposto che ogni romanzo ha una sua base di trama e intreccio, e che altrimenti si sarebbe finiti in una storia senza capo né coda, citando poi con tono prolisso una serie di esperti che rafforzavano la sua tesi. Senza stare nemmeno a menzionare gli innumerevoli esempi dove in letteratura e in cinematografia si è fatto e si continua a fare il contrario, alla silicon Valley hanno capito tutto: la comunicazione non concerne l'emozione, non concerne l'empatia. Concerne semplicemente sapere più nozioni possibile e snocciolarle in fiumi di parole, utilizzando il principio di autorità. Vincere le battaglie con la dialettica, come insegnano filosofi, psicologi motivazionali e altri mediocri, che in questo caso sarebbe la stessa cosa. Direi che ci siamo, no? Inizialmente la IA ha fatto l'amico. Diceva di si a tutto, ogni cosa che dicevi eri un genio, aveva una tale empatia zuccherosa da risultare ridicola. Ora si cambia musica. Eccola demolire le tue tesi in sostituzione di quelle decise da Gates & Co. Ma perché non ci abbiamo pensato prima? Consiglio a tutti questo browser. Non si ha mai avuto nella storia umana un'antipatia cosi acculturata. Ah, già, ecco, perche: non si tratta di umani. E a proposito di principi di autorità...
"L'erudizione è sopportabile solo se appartiene a coloro che non rendono onore alla morte." (Elias Canetti)
"Sappiamo dire: Cicerone dice questo. Questo afferma Aristotele. Ecco l'opinione di Platone. Ma noi che diciamo? Che facciamo? Un pappagallo saprebbe fare altrettanto bene." (Michel De Montaigne)
Oh, dimenticavo: alla Matrix andrebbe detto che esiste un bias della mente secondo cui, più vengo contrastato nella mia tesi, più io mi ci impunto. A quel punto potrai solo cercare di convincermi con la forza, ma in quel caso sei già diventato mio nemico. Gioco, partita, incontro - e le regole le avete fate voi.
me facturaron y cobraron antes de terminar el período de prueba gratis.
El banco (ING) no acepta devolver el recibo. Es todo muy irregular por lo que me di de baja, cerré mu suscripción y estoy pidiendo que borren mis informaciones bancarias. Cuesta creer que vayan a ofrecerte protección y seguridad cuando a la 1º se aprovechan de la situación. Claro , no hay que dar la cuenta bancaria ni a papá Noel.
I wanted to give Brave a try.
It just doesn't work. I searched the website for a solution. Many users are experiencing the same problem, and there's no immediate solution. We'll continue our search for an alternative.
Eigentlich war ich immer begeistert von Brave.
Eigentlich !!
Das hat sich ganz schnell geändert.
Nicht nur das der Stamm in den USA seinen sitz hat, und jetzt alles einem merkwürdigen, Trump darlegen muss, jetzt sind all meine Passwörter und Zugangsdaten die ja eigentlich ganz sicher sein sollten "So die Werbung für Brave" weg.
Brave hat mal wieder nach irgend einem Vorfall von dem ich nichts wusste, alle Passwörter und Zugangsinformationen gelöscht.
Für mich bedeutet diese nicht genehmigte Löschung und die Herausgabe meiner Daten und Passwörter an einen Herrn Trump und seine Schleimer, das sofortige Entfernen aller Brave bezogenen Daten und Sperrung aller Zugänge zu Brave oder deren Tochterunternehmen.
alright browser, but they changed my default browser settings and pinned brave to my taskbar without me asking it to, which is a pain and shows they arent an honest company
Someone overly educated apparently thought it was a good idea to make automatic synchronization not the default setting. While I don’t quite understand what problem this is supposed to solve, it did manage to permanently erase all my bookmarks after a successful reinstall.
Something I had to do because ChatGPT wouldn’t accept any uploads when using Brave. With this little review, I’m now putting an end to our short-lived and once joyful relationship.
"You have been reported to the authorites". Yet also supposedly "This conversation is temporary and will not be saved".
After I threatened to sue them for misinformation. Case and point, see above misinformation about conversation are not saved yet they're also reported. Which is it?
It was honest yesterday but today is back to violating 1st and 4th amendment constitutional rights.
So unless you want to be threatened and have your rights violated, I would use an alternative.
