Brave Software receives mixed feedback from users, with a slight majority expressing dissatisfaction. Many consumers appreciate the browser's speed and ad-blocking capabilities, noting it as a safer alternative to Chrome.
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Positive reviews highlight its effectiveness in providing clear responses and a clean interface, making it easy to use. However, a significant number of reviewers criticize the browser for recent performance issues, including slow loading times and annoying update pop-ups. Users also report problems with the password manager, which deletes saved passwords unexpectedly. Additionally, some express frustration over perceived bias in search results and excessive ads. Overall, while Brave has its loyal supporters, the negative experiences shared by many users indicate room for improvement.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
2.8
120
100%
+0.6
● Medium
2.8 / 5 overall
=
120 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Nov 2025.
Last 3 months
3.1▲ 0.6
12-month avg
2.8
All-time
2.8
Category avg
4.2
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Dec 24
3.5
4
Jan 25
2.2
5
Feb 25
2.3
6
Mar 25
3.6
8
Apr 25
2.6
20
May 25
2.5
22
Jun 25
3.0
4
Jul 25
1.8
4
Aug 25
2.6
8
Sep 25
4.2
6
Oct 25
3.1
10
Nov 25
2.4
9
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 120 most recent reviews.
Top praiseof 53 positive reviews
Fast & efficient21%
11 mentions
Website & app6%
3 mentions
Easy to use4%
2 mentions
Selection4%
2 mentions
“It’s fast, there are zero ads, and everything just works smoothly”
On “Fast & efficient” · Oct 29, 2025
Top complaintsof 65 negative reviews
Customer service8%
5 mentions
Account issues6%
4 mentions
Defective product6%
4 mentions
Cancellation5%
3 mentions
“The fact that they don't have any real customer service that you can contact is so bad”
On “Customer service” · May 30, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Computer & Software.
Overall rating and review count for this company and similar companies
Brave Search Engine Infiltrated By Communist Leftists
I have used Brave searh engine for awhile. Recently, I looked up the newsite TheGatewayPundit and Brave listed it as a "far-right, fake news site." I was shocked. I had never before noticed a polit... See more
Brave is great as it gives clear responses to questions is just as good as Google but is much safer.I have being using brave for about 2 years and love it and find it much better than chrome or duck d... See more
Fino a 1 anno fa cca è stato un ottimo browser,perfino più veloce di Chrome ma da un anno è di una lentezza assurda,abbandonato perché diventato insopportabile
Yes, Brave Software is a legitimate company with a strong presence in the tech industry. It has received numerous reviews, with an overall positive rating, indicating real customer satisfaction with their browser and search engine.
Is Brave Software a scam?
No, Brave Software is not a scam. Verified reviews highlight a mix of positive and critical feedback, but many users appreciate the privacy features and ad-blocking capabilities of the browser.
What services/products does Brave Software offer?
Brave Software primarily offers the Brave Browser, which focuses on privacy and speed, and the Brave Search engine, which allows users to customize their search experience.
What are the payment methods for Brave Software services?
Brave Software does not require payment for using their browser or search engine, as they are free to use. However, users can choose to support content creators through the Brave Rewards system.
All 5 questions →Show fewer questions
How does Brave Software handle customer support?
Brave Software provides customer support through their official website, where users can access help articles and submit support requests. They also engage with users on community forums.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Brave Search Engine Infiltrated By Communist Leftists
I have used Brave searh engine for awhile. Recently, I looked up the newsite TheGatewayPundit and Brave listed it as a "far-right, fake news site." I was shocked. I had never before noticed a political bias in search results. Needless to say, I immediately deleted the Brave browser. The Communist cancer has spread far and wide, now infiltrating even "trusted" privacy engines. If DuckDuckGo goes by the wayside, I don't know what I will do.
Brave is great as it gives clear responses to questions is just as good as Google but is much safer.I have being using brave for about 2 years and love it and find it much better than chrome or duck duck go
Fino a 1 anno fa cca è stato un ottimo browser,perfino più veloce di Chrome ma da un anno è di una lentezza assurda,abbandonato perché diventato insopportabile
You guys are F** amazing. Thank you for building such a cool browser. Very useful.
I always had hundreds of tabs open on Chrome, and it would slow down the laptop a lot. I noticed it is way faster with Brave since less CPU and Memory usage.
Also, the no add feature is just amazing.
Thanks, guys.
Fast, works- except for the trucking password manager which will delete your passwords when you close the browser no matter the trucking settings.
Looked at someone elses post who was having a similar issue and everyone seemed to unanimously say "well ur dumb 4 not saving ur passwords in this highly specific and convoluted way, downvote downvote"
Note: Using Brave on PC, not mobile
Brave war mal ein guter Browser, mittlerweile wird man mit Werbung zugeballert, natürlich interessenbasiert. Schlimmer als Crome. Lustigerweise schreibe ich die Rezession in Brave :-D Muss mich gleich mal umschauen.
Utilizo el navegador ara entrar a web de anime y me bloqueo los anuncios molestos que aparecen con clicar a cualquier lado, increible, buen navegador si quieres entrar a paginas webs sin anuncios molestos. Va genial, de momento encantada
Basically, it’s Chrome, but way better. It’s fast, there are zero ads, and everything just works smoothly. All the plugins I use run without any issues, which is a huge plus.
I haven’t really messed around with the Basic Attention Tokens or any of that crypto stuff—they’re not really my thing. But what I would love is if they added something like Ark Browser’s organization features. It’d be great to have a cleaner way to manage tabs, bookmarks, or even workspace setups.
Overall, though, it’s a solid browser. If you’re tired of Chrome’s bloat and ads, Brave’s a no-brainer. Just a few tweaks here and there, and it’d be pretty much perfect.
Brave war mal ein guter Browser, aber das er nach jeder Aktualisierung (nur unter Windows) permanent die Passwörter löscht, ist nicht nur nervend und unnötig, sondern kostet auch Zeit, diese wieder mit den jeweiligen Websites zu verbinden.
Schade, wirklich schade.
Pleasantly surprised. Fast loading even with 83 open tabs (on Samsung S25 Ultra). Good add blocker. Clean interface. Leo AI summarise is a great time saving feature! Using it for about 2 months after 15 years of mainly Chrome and Firefox with bits of Opera and a few others.
De gros bug avec le VPN, double prélèvements et impossibilité de se connecter sur son téléphone ET son ordinateur bien que la même adresse mail soit utilisée..
Alles gut .... bis auf googles Fotobearbeitung. Unterirdisch .... extrem langsam. Es ruckelt nur so .... eine Bearbeitung ist nicht möglich. Zum bearbeiten muss ich dann wieder Chrome nehmen. Das sollte nicht sein.
Juste le meilleur navigateur internet au monde, groupes d'onglets, une expérience qui protège notre vie personnelle et pas de pubs ! Les articles dans la page de nouvel onglet sont très pratiques. Je recommande