BWT Group Logistics is a logistics service provider specializing in fully insured, door-to-door delivery solutions. The company caters to a diverse range of customers, including individuals, small businesses, and large enterprises seeking reliable shipping and transportation services without the burden of upfront payment. Their offerings are designed to streamline the logistics process, ensuring that goods are transported safely and efficiently. With a commitment to customer satisfaction, BWT Group Logistics focuses on providing transparent and accessible logistics solutions tailored to meet the unique needs of each client. By leveraging their expertise in the logistics industry, the company aims to facilitate seamless shipping experiences, making them a trusted partner for those in need of dependable logistics support.
Bwt Group Logistics receives a largely positive reception from customers, with many praising the efficiency and communication throughout the shipping process. Reviewers highlight the professionalism of the drivers and the smooth handling of logistics, often recommending the service to others.
Notably, Cooper, a staff member, is frequently mentioned for his excellent customer service, keeping clients informed and comfortable. However, some customers express frustration over issues with booking, particularly when drivers are not available despite reservations made well in advance. Additionally, there are complaints about aggressive follow-up communications, with one reviewer feeling harassed about a vehicle they did not own.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Low volume · weighted down | 4.1 | 9 | 100% | ● Not enough data |
Monthly average rating from reviews written by people · latest review Apr 2025.
| Month | Average | Reviews |
|---|---|---|
| Oct 24 | 5.0 | 1 |
| Nov 24 | 1.0 | 1 |
| Dec 24 | — | 0 |
| Jan 25 | — | 0 |
| Feb 25 | 5.0 | 2 |
| Mar 25 | 5.0 | 2 |
| Apr 25 | 3.7 | 3 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 9 most recent reviews.
“My car shipment went smoothly without any issues and BWT group was very commutative during the process and the driver...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Shipping & Logistics.
| Company | Overall | Legit | Trend | Reviews |
|---|---|---|---|---|
 | 4.1 out of 5 (good) | 67 out of 100 | — | 9 |
| 4.5 out of 5 (good) | 100 out of 100 | — | 1,999 | |
| 4.1 out of 5 (good) | 100 out of 100 | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | — | 1,000 |
Bottom line: Bwt Group Logistics is #4 of 5 on overall rating in this group.
9 reviews of Bwt Group Logistics. Filter by what matters to you.
Over a year ago
Booked over a month in advance. First everything went great. Now the day before pick up I can't get a direct answer. Dispatch can't find a driver to take my shipment because they lowballed the quote... See more
Over a year ago
My car shipment went smoothly without any issues and BWT group was very commutative during the process and the driver picked up and delivered my car on time. Highly recommend
Over a year ago
they are so efficient and easy to communicate with and i would really recommend it to anybody who wants to use them!
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Booked over a month in advance. First everything went great. Now the day before pick up I can't get a direct answer. Dispatch can't find a driver to take my shipment because they lowballed the quote. Now I'm stuck with no way to move my home.
My car shipment went smoothly without any issues and BWT group was very commutative during the process and the driver picked up and delivered my car on time. Highly recommend
they are so efficient and easy to communicate with and i would really recommend it to anybody who wants to use them!
We came to Bwt group after being burnt by another firm that did not deliver what was promised. We were cautious to not be scammed when we turned it bet group for help. Cooper helped us and worked to fulfill our needs for towing of our 2 travel trailers with a sway control to keep our trailer safely on the road and the integrity of the structure secure. (It was amazing how many firms do not use sway control hitches recommended by mfgers.) We had to wait a bit to get the right driver but he came through and cooper promised the driver was one of their best drivers they use. He was right. Thank you Cooper for your patience and perseverance and your willingness to go the extra mile for us. We thank you! The driver, Andrew arrived early, was very thorough and followed good safety practices. He double checked everything. He was prepared for every circumstance we encountered. With the moving of my sisters trailer the battery was dead and the electric hitch wouldn’t operate and he had a charger to get it working right away. He did an excellent job with both travel trailers that needed to be move. Our sincere thanks go out to you both. i recommend Cooper and his driver Andrew!!
From scheduling to progress and final delivery, BWT Group Logistics was excellent. Originating in Georgia and driving out an 18' trailer to Norther CA...they completed it without incident.
Cooper was great! He kept me informed every step of the way. I felt comfortable and respected through the entire process. I will ship with BWT any time.
They handle my transportation, and the shippers are very professional he followed up with me till I got my Boat and helped me find a krane and keep the minimum price than other companies, and I'm away for a business trip
This company will harass you. I never wanted to transport a car and yet they have been messaging n bombarding me about a vehicle I do not even own. They started harassing me today at 6am. Today is a holiday legally they aren't supposed to contact anyone today to solicit. Further more they are never suppose to do it before 8am.
BWT Group Logistics is a logistics service provider specializing in fully insured, door-to-door delivery solutions. The company caters to a diverse range of customers, including individuals, small businesses, and large enterprises seeking reliable shipping and transportation services without the burden of upfront payment. Their offerings are designed to streamline the logistics process, ensuring that goods are transported safely and efficiently. With a commitment to customer satisfaction, BWT Group Logistics focuses on providing transparent and accessible logistics solutions tailored to meet the unique needs of each client. By leveraging their expertise in the logistics industry, the company aims to facilitate seamless shipping experiences, making them a trusted partner for those in need of dependable logistics support.
This profile hasn't been claimed by the business owner.
