Fanatieke service
Super service, aangezien we zelf van Kruibeke zijn had ik gevraagd om er zelf om te kunnen komen. Pakketje stond al klaar met kleine attentie erbij

Cantata Coffee, Tea & Gifts is an online retailer specializing in the delivery of high-quality coffee, tea, and gourmet gifts. The company offers an extensive selection of coffee varieties, including freshly ground options, as well as over 200 types of teas and infusions. Customers can easily browse and order products through their website, cantata.be, with free delivery available for orders over 35 euros in Belgium and the Netherlands. Targeting coffee and tea enthusiasts, as well as those looking for unique gift options, Cantata provides a platform for individuals to explore diverse flavors from around the world. The company also features Nespresso and Dolce Gusto compatible capsules, catering to various brewing preferences. In addition, Cantata encourages customer loyalty through their Cantata Joy Club, enhancing the shopping experience for regular patrons.
Cantata Coffee, Tea & Gifts receives high praise for its excellent product quality and customer service, boasting a strong average rating of 4.7 out of 5. Reviewers frequently highlight the delicious selection of teas and coffees, with many noting the quick and efficient delivery service.
Customers appreciate the thoughtful touches, such as free samples and personalized packaging, which enhance their shopping experience. However, some complaints arise regarding delivery issues, including lost packages and slow follow-up on orders. A few customers express frustration over the inability to choose delivery points, particularly during busy seasons. Despite these minor setbacks, the overwhelming sentiment remains positive, with many loyal customers eager to recommend the company.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.7 | 638 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Sep 24 | 4.5 | 11 |
| Oct 24 | 4.5 | 13 |
| Nov 24 | 4.5 | 15 |
| Dec 24 | 4.5 | 31 |
| Jan 25 | 4.8 | 25 |
| Feb 25 | 4.9 | 16 |
| Mar 25 | 4.8 | 16 |
| Apr 25 | 4.5 | 15 |
| May 25 | 4.3 | 10 |
| Jun 25 | 4.7 | 14 |
| Jul 25 | 4.4 | 12 |
| Aug 25 | 5.0 | 2 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Super service, aangezien we zelf van Kruibeke zijn had ik gevraagd om er zelf om te kunnen komen”
“Service livraison défaillant”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Beverages & Drinks.
| Company | Overall | Legit | Service | Website & app | Delivery | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.7 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.7 out of 5 (good) | 4.8 out of 5 (good) | −1% | 638 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | — | — | — | 51 | |
| 3.8 out of 5 (good) | 100 out of 100 | — | — | — | — | 25 | |
| 2.8 out of 5 (fair) | 67 out of 100 | — | — | — | — | 6 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.2 out of 5 (good) | 1.9 out of 5 (poor) | 3.1 out of 5 (fair) | — | 1,000 |
Bottom line: Cantata Coffee, Tea & Gifts is #2 of 5 on overall rating in this group.
500 reviews of Cantata Coffee, Tea & Gifts. Filter by what matters to you.
Over a year ago
Super service, aangezien we zelf van Kruibeke zijn had ik gevraagd om er zelf om te kunnen komen. Pakketje stond al klaar met kleine attentie erbij
Over a year ago
Prima service, ben al jaren een tevreden klant
Over a year ago
Geweldige produkten, je hebt veel keuze en vlotte bestelling.
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Super service, aangezien we zelf van Kruibeke zijn had ik gevraagd om er zelf om te kunnen komen. Pakketje stond al klaar met kleine attentie erbij
Prima service, ben al jaren een tevreden klant
Geweldige produkten, je hebt veel keuze en vlotte bestelling.
Mooie website met duidelijke omschrijving van de verschillende theeën. Snelle en correcte levering en bovenal heerlijke kruidentheeën. Ik kocht 6 soorten en dankzij de goede omschrijving voldoen ze allemaal volledig aan mijn verwachting. Een aanrader!
De lekkerste thee! Enkel spijtig dat men niet kan kiezen om te laten leveren in een afhaalpunt. In de zomer zijn de reguliere bezorgers soms op vakantie en de vervangers melden standaard "niet kunnen leveren" zodat het pakje veel later toch geleverd wordt in een afhaalpunt... Al bleef je speciaal thuis voor de levering....
Colis perdu. Obligée de relancer pour savoir où est la commande. Tjs rien après deux semaines...
Their decaf is free of toxic solvents and tastes great! This is the third time I purchase from them, but, alas, the postal service had made a mistake and mis-delivered my shipment. However the folks at Cantata were very quick to respond and promptly made sure that I received my order as quickly as possible. Communication was smooth and kind! Highly recommended!
Alles was perfect. Zowel de lekkere thee als de cadeauverpakking. De bestelling ging makkelijk en vlot en de levering was ook snel. Ben zeer tevreden. Een aanrader!
Heerlijke choco cups die in Nederland niet te koop is
Commande reçue rapidement et le petit plus...un échantillon gratuit.
Opvolging levering laat te wensen over (pas bericht nadat ikzelf mail stuurde). Levertijd naar jullie eigen winkel na 6 dagen is wel wat lang.
They never disappoint. The coffee is amazing and the customer service too. Once there was an issue with the delivery (not their fault I found out) and they put a handwritten note in my package, apologising, with an extra product. Well done!
Snelle levering, extratjes als bedanking en verzorgd verpakt
Zeer snelle levering. Mooi verpakt en natuurlijk lekkere koffie.
Cantata Coffee, Tea & Gifts offers an excellent experience every time. Their flavored coffees and teas are delicious, and the packaging feels like opening a gift. Quick delivery, personalized options for coffee preparation, and thoughtful extras like a thank-you card or festive tea gift make them stand out. Highly recommended!
Je re commande excellent rien à dire 🙏
Great choice, fast delivery, nice customer service
1ere commande sur le site, très bien! délai très bien et le contenu est bien complet.
Cantata Coffee, Tea & Gifts is an online retailer specializing in the delivery of high-quality coffee, tea, and gourmet gifts. The company offers an extensive selection of coffee varieties, including freshly ground options, as well as over 200 types of teas and infusions. Customers can easily browse and order products through their website, cantata.be, with free delivery available for orders over 35 euros in Belgium and the Netherlands. Targeting coffee and tea enthusiasts, as well as those looking for unique gift options, Cantata provides a platform for individuals to explore diverse flavors from around the world. The company also features Nespresso and Dolce Gusto compatible capsules, catering to various brewing preferences. In addition, Cantata encourages customer loyalty through their Cantata Joy Club, enhancing the shopping experience for regular patrons.
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