Cantata Coffee, Tea & Gifts is an online retailer specializing in the delivery of high-quality coffee, tea, and gourmet gifts. The company offers an extensive selection of coffee varieties, including freshly ground options, as well as over 200 types of teas and infusions. Customers can easily browse and order products through their website, cantata.be, with free delivery available for orders over 35 euros in Belgium and the Netherlands. Targeting coffee and tea enthusiasts, as well as those looking for unique gift options, Cantata provides a platform for individuals to explore diverse flavors from around the world. The company also features Nespresso and Dolce Gusto compatible capsules, catering to various brewing preferences. In addition, Cantata encourages customer loyalty through their Cantata Joy Club, enhancing the shopping experience for regular patrons.
Cantata Coffee, Tea & Gifts receives high praise for its excellent product quality and customer service, boasting a strong average rating of 4.7 out of 5. Reviewers frequently highlight the delicious selection of teas and coffees, with many noting the quick and efficient delivery service.
Customers appreciate the thoughtful touches, such as free samples and personalized packaging, which enhance their shopping experience. However, some complaints arise regarding delivery issues, including lost packages and slow follow-up on orders. A few customers express frustration over the inability to choose delivery points, particularly during busy seasons. Despite these minor setbacks, the overwhelming sentiment remains positive, with many loyal customers eager to recommend the company.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.7 | 638 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Sep 24 | 4.5 | 11 |
| Oct 24 | 4.5 | 13 |
| Nov 24 | 4.5 | 15 |
| Dec 24 | 4.5 | 31 |
| Jan 25 | 4.8 | 25 |
| Feb 25 | 4.9 | 16 |
| Mar 25 | 4.8 | 16 |
| Apr 25 | 4.5 | 15 |
| May 25 | 4.3 | 10 |
| Jun 25 | 4.7 | 14 |
| Jul 25 | 4.4 | 12 |
| Aug 25 | 5.0 | 2 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Super service, aangezien we zelf van Kruibeke zijn had ik gevraagd om er zelf om te kunnen komen”
“Service livraison défaillant”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Beverages & Drinks.
| Company | Overall | Legit | Service | Website & app | Delivery | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 4.7 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.7 out of 5 (good) | 4.8 out of 5 (good) | −1% | 638 |
| 4.7 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | — | — | — | 51 | |
| 3.8 out of 5 (good) | 100 out of 100 | — | — | — | — | 25 | |
| 2.8 out of 5 (fair) | 67 out of 100 | — | — | — | — | 6 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.2 out of 5 (good) | 1.9 out of 5 (poor) | 3.1 out of 5 (fair) | — | 1,000 |
Bottom line: Cantata Coffee, Tea & Gifts is #2 of 5 on overall rating in this group.
500 reviews of Cantata Coffee, Tea & Gifts. Filter by what matters to you.
Ik werd fantastisch geholen door de klantenservice. Thee die ik 3 jaar geleden kocht was uit het assortiment maar ze gingen kijken of er nog wat in voorraad was!
Enchanté des produits (tisanes) et de la livraison.
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Tous très bons !
Super, rapide, efficace et le contenu a beaucoup plu. Belle découverte originale. Merci !
Een glas was niet meer voorradig en ze hebben mij dat onmiddellijk gemeld zodat ik een ander kon uitkiezen. De levering ging ook super snel en alles was mooi en veilig verpakt.
snelle levering.
Café excellent et personnels de la boutique extrêmement professionnels. Très bien conseillée sur les différents goûts de la famille. Franchement, j’adore
Super snelle levertijd en super goede artikelen ☺️
Mooie en zeer praktische vivathermossen en leuk theepresentje erbij: heel attent en lekket
Lekkere thee, veel keuze en hele goede uitleg erbij. Thee wordt verpakt in donkere goed gesloten verpakking met veel en duidelijke uitleg op het etiket. Goede communicatie en snelle verzending. Hele fijne winkel!
Kwalitatief Veel keuze en mogelijkheden Vlotte en nette levering Maar alsook zeer vriendelijke en hulpvaardige begeleiding in de winkel. Het valt op dat er tijd en liefde gestoken word in de presentatie en de verkoop van de thee, koffie en accessoires. Nu de prijs ligt wel wat aan de hogere kant bij cantata tegenover andere thee en koffie winkels en hun webshops maar alsnog geef ik cantata 5 sterren omdat ik een zeer tevreden klant ben en in de toekomst bij cantata zal blijven terugkomen eens mijn voorraad bijna op is.
Goede service en vooral lekkere thee en koffieCantata
Livraison rapide et infusions de qualités 😍
Cantata Coffee, Tea & Gifts is an online retailer specializing in the delivery of high-quality coffee, tea, and gourmet gifts. The company offers an extensive selection of coffee varieties, including freshly ground options, as well as over 200 types of teas and infusions. Customers can easily browse and order products through their website, cantata.be, with free delivery available for orders over 35 euros in Belgium and the Netherlands. Targeting coffee and tea enthusiasts, as well as those looking for unique gift options, Cantata provides a platform for individuals to explore diverse flavors from around the world. The company also features Nespresso and Dolce Gusto compatible capsules, catering to various brewing preferences. In addition, Cantata encourages customer loyalty through their Cantata Joy Club, enhancing the shopping experience for regular patrons.
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