Where the score comes from

Each source counts by its number of reviews. Only reviews written by people are scored.

Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source	Rating	Reviews	Weight	6-mo	Fake risk
Trustpilot Low volume · weighted down	3.9	7	100%	—	● Not enough data

3.9 / 5 overall

7 reviews across 1 scored source

How fake risk works ⓘ

How it compares

Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Medical Equipment.

Overall rating and review count for this company and similar companies
Company	Overall	Legit	Trend	Reviews
Capital Dental EquipmentThis company	3.9 out of 5 (good)	67 out of 100	—	7
PRO Test	4.6 out of 5 (good)	100 out of 100	—	51
Rula	4.6 out of 5 (good)	100 out of 100	—	1,000
Canada Pharmacy	4.3 out of 5 (good)	100 out of 100	—	100
Amicafarmacia	1.1 out of 5 (poor)	100 out of 100	—	100

Bottom line: Capital Dental Equipment is #4 of 5 on overall rating in this group.

Jacques Oliver!

1 review

Jan 28, 2020

Featured

Linda Was great to work with!

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Dr. Kurt Calender

1 review

Jan 22, 2020

Featured

We had a great experience with Capital…

We had a great experience with Capital Dental for our reconditioned digital pano machine. Linda was courteous and proactive in communicating with us without being intrusive. The transaction went very smoothly, and they made it a seamless transition, taking our old machine out and installing the new one. The finances were also handled well. Thank you!

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Dr. Chris Frigo

1 review

Jan 22, 2020

Featured

So far great job!!!

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Dr. Deborah Fung

1 review

Jan 21, 2020

Featured

Trouble with used Vatech CBCT

We purchased a Vatech CBCT from them 2 years ago. We have had problems with the unit a month into its use. Even though we were still under warranty until last May, the issues haven't been resolved. In the meantime all the people we have been in contact with , including the director of the company, have all left. My IT company has been trying to work with them for over 6 months now and we are still not functioning well. I'm continuing to limp on with this unit because I still have a 3 year loan. I would be very cautious from purchasing from them again. Even with a warranty

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Dr. Eric Markowitz

1 review

Jan 21, 2020

excellent service

excellent service, product and expertise. Highly recommended!

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Dr. William Myones

1 review

Jan 21, 2020

Excellent and professional nstallation…

Excellent and professional nstallation by Troy,Linda made sure all subsequent issues have been taken care of, I highly recommend Capital Dental for your equipment needs

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Dr. John Stenberg

1 review

Jan 21, 2020

We all make mistakes

We all make mistakes, but acknowledging and fixing your mistakes is good customer service - that's not what happened. I purchased a "recertified" CBCT with the understanding that it had been thoroughly inspected and qualified before installation in my office. When the machine showed up, not only had it NOT been recertified, it hadn't even been taken back to the Capital Dental shop for a once over. This led to both software and hardware issues and missing equipment that had to be ordered and sent later. This took a 2 day installation and training to almost 10 days. I reached out to the sales rep to figure out how we were going to fix the problem and nobody ever contacted me to acknowledge the mistake, apologize, or talk about how to make it right. I was ignored. The technician who came to do the installation was patient and communicative, but he was not responsible for the problem in the first place. I was told to "reschedule my patients" to accommodate for the delays costing me time and money and delaying care for patients. To this day I have not been contacted by anyone from Capital Dental for the follow up training that I was supposed to receive. The machine was finally installed correctly and works well at no additional cost to me, but this was a big purchase for me and I'm very disappointed in the way it was handled.

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Capital Dental Equipment reviews & trust report

Capital Dental Equipment has a positive customer experience.

Where the score comes from

Reputation trend

How it compares

Reviews