Carbide 3D is a company specializing in desktop CNC machines, software, and accessories designed for makers, shops, and businesses. Their product line includes the Shapeoko CNC routers, which come in various sizes and capabilities, and the Nomad mills, which are fully enclosed and ready to use straight out of the box. Carbide 3D also offers free CAD/CAM software, Carbide Create, which caters to both beginners and advanced users, providing tools for 3D design and machining. The company's target market includes hobbyists, small business owners, and educational institutions seeking reliable CNC solutions for their fabrication needs. With a focus on user-friendly products and comprehensive support resources, Carbide 3D aims to facilitate the process of CNC machining for its customers. Additionally, the company maintains a project-sharing platform called CutRocket, where users can find inspiration and share their CNC projects.
Carbide 3D receives a mix of feedback from customers, with many praising their exceptional customer service and support. Reviewers frequently highlight the responsiveness and helpfulness of the support team, especially for those new to CNC machines, like the Shapeoko 5 Pro.
However, there are significant concerns regarding the quality control of the machines and software issues, with some users reporting persistent problems that hinder their ability to use the products effectively. Complaints about poor electrical design and difficulties in reaching support add to the frustration for some customers. While many appreciate the build quality and performance of the machines, others express disappointment with their experiences, particularly regarding the reliability of the Shapeoko series.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.8 | 17 | 100% | — | ● Low |
Monthly average rating from reviews written by people · latest review May 2026.
| Month | Average | Reviews |
|---|---|---|
| May 26 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 17 most recent reviews.
“I was a completely new to CNC, so chose to go with Carbide 3D due to their 60 day "if it breaks, it's on us" guarante...”
“I purchased my machine on 1/18/25, it was delivered on 1/27/2025”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Vehicles & Transportation.
| Company | Overall | Legit | Service | Quality | Trend | Reviews |
|---|---|---|---|---|---|---|
| 3.8 out of 5 (good) | 100 out of 100 | 3.8 out of 5 (good) | 3.4 out of 5 (fair) | — | 17 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.2 out of 5 (good) | — | 1,999 | |
| 4.1 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | — | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | 4.3 out of 5 (good) | — | 1,000 | |
| 1.9 out of 5 (poor) | 100 out of 100 | 1.7 out of 5 (poor) | 1.4 out of 5 (poor) | — | 1,000 |
Bottom line: Carbide 3D is #4 of 5 on overall rating in this group. On quality, ThePackengers scores higher (4.3 vs 3.4).
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Carbide 3D is a company specializing in desktop CNC machines, software, and accessories designed for makers, shops, and businesses. Their product line includes the Shapeoko CNC routers, which come in various sizes and capabilities, and the Nomad mills, which are fully enclosed and ready to use straight out of the box. Carbide 3D also offers free CAD/CAM software, Carbide Create, which caters to both beginners and advanced users, providing tools for 3D design and machining. The company's target market includes hobbyists, small business owners, and educational institutions seeking reliable CNC solutions for their fabrication needs. With a focus on user-friendly products and comprehensive support resources, Carbide 3D aims to facilitate the process of CNC machining for its customers. Additionally, the company maintains a project-sharing platform called CutRocket, where users can find inspiration and share their CNC projects.
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