Cargoboard GmbH & Co. KG operates as a logistics platform specializing in truck transportation services across Europe. The company caters exclusively to businesses, government entities, and organizations, providing a streamlined solution for freight shipping needs. With a user-friendly interface, customers can calculate shipping costs and book transport services online without the need for registration.
Cargoboard emphasizes transparency with clear pricing structures and no hidden fees. The platform supports various shipping options, from partial loads to full truckloads, and offers additional benefits such as online shipment tracking and dedicated customer support through multiple channels, including phone, email, live chat, and WhatsApp. By leveraging a wide-reaching transport network, Cargoboard aims to simplify the logistics process for its clients while ensuring reliable and efficient service.
Cargoboard GmbH & Co. KG has a positive customer experience.
Cargoboard GmbH & Co. KG receives overwhelmingly positive feedback, with many reviewers praising the service as "super" and "günstig" (affordable).
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Customers highlight the reliability and speed of the delivery process, often noting that everything runs smoothly from booking to delivery. The communication is also frequently commended, with many appreciating the promptness of staff when addressing queries. However, there are notable complaints regarding damage during transport, with some customers reporting that items arrived damaged despite proper packaging. Additionally, a few reviewers express frustration over the lack of support when issues arise, indicating that service can be inconsistent. Overall, while Cargoboard excels in efficiency and affordability, there are areas for improvement in handling customer service and claims.
1,000 customer reviewsLatest review over a year ago
Where the score comes from
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.6
1,000
100%
-0.1
● Low
4.6 / 5 overall
=
1,000 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Jul 2025.
Last 3 months
4.6▼ 0.1
12-month avg
4.6
All-time
4.6
Category avg
4.2
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Mar 25
4.6
198
Apr 25
4.7
231
May 25
4.7
228
Jun 25
4.5
194
Jul 25
4.4
149
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
Top praiseof 444 positive reviews
Customer service8%
37 mentions
Fast & efficient2%
7 mentions
Easy to use0%
2 mentions
Delivery0%
2 mentions
“Top Webseite”
On “Customer service” · Jul 16, 2025
Top complaintsof 45 negative reviews
Customer service22%
10 mentions
Delivery13%
6 mentions
Damaged7%
3 mentions
Payment issues7%
3 mentions
“The worst service we have ever experienced”
On “Customer service” · Jul 18, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Shipping & Logistics.
Overall rating and review count for this company and similar companies
Unproblematische Beauftragung und günstig. Transport in Ordnung. Die Eingabemaske hat Verbesserungspotential - ich musste leider mehrfach die Auftragsdaten eingeben, da bei geringfügigen Änderungen der Auftragsdaten alles erneut eingegeben werden musste. Es wäre für mich wünschenswert den Auftrag redigieren zu können und dann nach Prüfung abzusenden.
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International delivery just "vanished" after being loaded onto the delivery vehicle. Questions are being blocked, I received no information, no contact to the delivery company, just "we investigate". Intransparent and incompetent.
Einfacher Buchungs-Ablauf und wirklich gute Spedition ausgewählt. Leider wurde allerdings die im Kommentarfeld angegebene Telefonnummer und die Bitte einer Vorabinformation nicht weitergegeben. Dadurch unnötig stundenlang gewartet.
Warum kann man das nicht in gesonderten Abfragefeldern hinterlegen, damit es dann auch im Auftrag und den Frachtpapieren landet?
Es war sehr einfach unsere Sendung im OnlinePortal zu erfassen. Der Preis ist dabei transparent zu verfolgen, je nach zugebuchter Option. Dabei fanden wir den Preis absolut in Ordnung. Die Zustellung kat ebenfalls gut geklappt und durch die Sendungsverfolgung konnten wir unseren Kunden auf dem Laufenden halten.
Cargoboard GmbH & Co. KG operates as a logistics platform specializing in truck transportation services across Europe. The company caters exclusively to businesses, government entities, and organizations, providing a streamlined solution for freight shipping needs. With a user-friendly interface, customers can calculate shipping costs and book transport services online without the need for registration.
Cargoboard emphasizes transparency with clear pricing structures and no hidden fees. The platform supports various shipping options, from partial loads to full truckloads, and offers additional benefits such as online shipment tracking and dedicated customer support through multiple channels, including phone, email, live chat, and WhatsApp. By leveraging a wide-reaching transport network, Cargoboard aims to simplify the logistics process for its clients while ensuring reliable and efficient service.