Cargo Lord is a logistics company specializing in affordable cargo services primarily from the UK to destinations including Pakistan, India, and Europe. The company offers a variety of shipping options, such as door-to-door air cargo, international sea freight, and road transport delivery and collection services. By providing competitive pricing and flexible shipping solutions, Cargo Lord caters to a diverse clientele, including immigrants and expatriates seeking to send personal belongings or commercial goods to family and friends.
With a focus on customer convenience, Cargo Lord facilitates the tracking of parcels and ensures a streamlined experience from booking to delivery. The company also addresses the needs of those looking to transport excess baggage, making it an appealing choice for frequent travelers. By prioritizing affordability and reliability, Cargo Lord aims to serve individuals and businesses alike in their cargo shipping needs.
Reviewers express a mixed experience with Cargo Lord, highlighting both commendable service and significant issues. On the positive side, some customers appreciate the reliable and prompt delivery, especially for shipments to Pakistan, noting that the service is vital for their businesses.
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They commend the staff for being trustworthy and providing excellent door-to-door services. However, a substantial number of reviews point to serious problems, including missing items and damaged cargo. Customers report instances of stolen goods and poor handling of parcels, leading to frustration and distrust in the company. Additionally, delays in delivery times have left some consumers dissatisfied. Overall, while there are positive experiences, the negative feedback regarding cargo handling and service reliability raises concerns.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Low volume · weighted down
2.9
8
100%
● Not enough data
2.9 / 5 overall
=
8 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Dec 2024.
Last 3 months
5.0▲ 4.0
12-month avg
2.0
All-time
2.9
Category avg
4.2
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Apr 24
1.0
1
May 24
—
0
Jun 24
—
0
Jul 24
—
0
Aug 24
1.0
1
Sep 24
1.0
1
Oct 24
—
0
Nov 24
—
0
Dec 24
5.0
1
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 8 most recent reviews.
Top praiseof 4 positive reviews
Customer service50%
2 mentions
Delivery50%
2 mentions
“The customer service could be better”
On “Customer service” · Dec 22, 2024
Top complaintsof 4 negative reviews
No response50%
2 mentions
Customer service50%
2 mentions
Delivery50%
2 mentions
Shipping50%
2 mentions
“The persons who came to collect my parcel were 3 Asian man with white van, mr Amir, mr Asim, don’t know 3rd one”
On “No response” · Sep 5, 2024
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Shipping & Logistics.
Overall rating and review count for this company and similar companies
Further to my review of last year i wish to write a review again for a further cargo.
Excellent service and prompt delivery today for further 3 boxes from Kettering UK to Islamabad. Cost effective and pleasant service. Thank you Sagheer sahib
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Polarized pattern: few middle ratings. 50% of recent reviews are 4–5★ and 50% are 1–2★.
About CARGO LORD
Cargo Lord is a logistics company specializing in affordable cargo services primarily from the UK to destinations including Pakistan, India, and Europe. The company offers a variety of shipping options, such as door-to-door air cargo, international sea freight, and road transport delivery and collection services. By providing competitive pricing and flexible shipping solutions, Cargo Lord caters to a diverse clientele, including immigrants and expatriates seeking to send personal belongings or commercial goods to family and friends.
With a focus on customer convenience, Cargo Lord facilitates the tracking of parcels and ensures a streamlined experience from booking to delivery. The company also addresses the needs of those looking to transport excess baggage, making it an appealing choice for frequent travelers. By prioritizing affordability and reliability, Cargo Lord aims to serve individuals and businesses alike in their cargo shipping needs.