Very quick and efficient process
Very quick and efficient process. Fulfilled its promise and handled my parcel with care

Cargo Naija is a UK-based freight and logistics company specializing in cargo and shipping services to Nigeria, Ghana, Uganda, the USA, Canada, and other global locations. The company offers a range of services including air freight, sea freight, and door-to-door delivery, ensuring reliable transport for parcels and larger shipments. Cargo Naija caters to both individual customers and businesses looking for efficient logistics solutions for their shipping needs. With a focus on affordability and timely delivery, Cargo Naija is positioned as a preferred choice for customers looking to send parcels and vehicles internationally. Their extensive experience in the freight industry allows them to provide comprehensive logistics solutions, making it easier for customers to transport goods across continents. The company emphasizes safety and reliability in all their shipping services, helping clients navigate the complexities of international cargo transport.
Cargonaija receives overwhelmingly positive feedback from customers, with many praising the company's fast and reliable service. Reviewers consistently highlight the professionalism of the staff and the timely delivery of goods, often noting that their items arrive well before the estimated time.
Clear communication throughout the shipping process is frequently mentioned, contributing to a sense of trust and satisfaction among users. While the majority of experiences are positive, a small number of reviews express concerns about issues with goods not being delivered as expected. Despite these rare complaints, the overall sentiment remains highly favorable, with customers recommending Cargonaija for its excellent service and efficiency.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.9 | 248 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 5.0 | 3 |
| Sep 24 | 5.0 | 2 |
| Oct 24 | — | 0 |
| Nov 24 | 3.5 | 4 |
| Dec 24 | 5.0 | 2 |
| Jan 25 | 5.0 | 25 |
| Feb 25 | 4.9 | 40 |
| Mar 25 | 4.9 | 46 |
| Apr 25 | 5.0 | 41 |
| May 25 | 4.9 | 27 |
| Jun 25 | 4.9 | 26 |
| Jul 25 | 4.9 | 16 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 248 most recent reviews.
“They are very professional and delivery was done on time”
“This was after your customer service officer or manager spoke rudely to and hung up on us”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Shipping & Logistics.
| Company | Overall | Legit | Delivery | Service | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.9 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.9 out of 5 (good) | 4.7 out of 5 (good) | +1% | 248 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.6 out of 5 (good) | 4.6 out of 5 (good) | — | 1,999 | |
| 4.1 out of 5 (good) | 100 out of 100 | — | 4.5 out of 5 (good) | — | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | 4.3 out of 5 (good) | 4.8 out of 5 (good) | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 3.0 out of 5 (fair) | 4.4 out of 5 (good) | — | — | 1,000 |
Bottom line: cargonaija is #1 of 5 on overall rating in this group.
248 reviews of cargonaija. Filter by what matters to you.
Very quick and efficient process. Fulfilled its promise and handled my parcel with care
Ola at Cargo Naija was very patient and supportive throughout the process of delivering my parcel to Nigeria. I had addressed the delivery to their UK warehouse wrongly. As a result, it was hard to identify my item. Following the description of my parcel, he made sure my item was discovered and safely handed to my contact in Nigeria. I am very pleased with the service and support provided by Cargo Naija, and highly recommend them.
Cargo Naija delivers swiftly! I called Mr Ola with the details of my package. In four days, my goods were in Nigeria. He is friendly, patient and VERY EFFICIENT. He sorts issues out with expertise and patience. I would recommend Cargo Naija to anyone and I will still use their services for Nigerian deliveries!
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Prompt and personalised service delivery. I have utilised their service many times and they have never let me down
Delayed delivery through misunderstanding and lack of communication on both sides. 6 bags sent via CargoNaija have not arrived in 3 months. NO response from Lagos nor Manchester office. Please tell me where are my goods sent from Liverpool UK to Lagos. Update bags left with the courier in Lagos, awaiting a phone call to their office. A further larger payment was required. Bags delivered.
From start to finish, several cargo transfers from UK to 9ja (door to door delivery), air and sea deliveries - all seamless. No headache. Items ( 12 boxes) all arrived when they were supposed to. When there was a delay with the last boxes, Mr. Ola the UK contact didn't hesitate to call me. He kept me in the loop till items were delivered. No breakage, nothing missing. From Ola the main man in the UK- to Shaun, the gentleman who picks up the items from your location, to the logistics arm in Lagos- excellent. I won't hesitate to recommend Cargonaija to the world. Give them your items and go to sleep
Delivered on time and with care.
I recently used Cargonaija's service to send goods abroad, and I couldn’t be more impressed with their professionalism and efficiency. From the moment I made the booking, their customer service was outstanding, providing clear communication and timely updates throughout the process. The goods were handled with great care, ensuring everything arrived at the destination safely and on time. I highly recommend Cargonaija for anyone in need of a dependable cargo service. Whether you're shipping domestically or internationally, they offer excellent service and make the entire process smooth and hassle-free. I will definitely be using them again for my future shipping needs!
At first, i was afraid to send luggage through this medium been the first time to send luggage to my home country Thank you to cargo naija🙏. Their communications to me through mail, chats and calls were excellent. Package delivered to my door step intacts. I really appreciate this. Thank you and God bless
Excellent service from start to finish reach out and got respond immediately. Item were collected the next day and delivered to my sisters doorstep in Abuja.
I have been using this company for years and I must say they are the best!!!! My parcels always arrive on time, No damages. Good customer service too, I recommend !!!!
Great Service.
No damage No spillage Earlier delivery and very affordable 👌 Great customer service 👏 Highly recommend
Pick up from my location was spontaneous, and delivery to Nigeria was seamless. They are tested, trusted and reliable. I recommend them for your pickup and delivery services.
Cargonaija is a very good, reliable and efficient cargo company. They have always delivered my cargoes in good condition and intact anytime I use their services. I recommend Mr and his company services to other customers.
Cargo Naija is a UK-based freight and logistics company specializing in cargo and shipping services to Nigeria, Ghana, Uganda, the USA, Canada, and other global locations. The company offers a range of services including air freight, sea freight, and door-to-door delivery, ensuring reliable transport for parcels and larger shipments. Cargo Naija caters to both individual customers and businesses looking for efficient logistics solutions for their shipping needs. With a focus on affordability and timely delivery, Cargo Naija is positioned as a preferred choice for customers looking to send parcels and vehicles internationally. Their extensive experience in the freight industry allows them to provide comprehensive logistics solutions, making it easier for customers to transport goods across continents. The company emphasizes safety and reliability in all their shipping services, helping clients navigate the complexities of international cargo transport.
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