Cecil Store is an online retail platform situated in the shopping and fashion category, accessible through the domain cecil.de. The company specializes in providing a diverse range of apparel and accessories, catering to individuals seeking stylish and contemporary clothing options. By focusing on quality and design, Cecil Store aims to meet the fashion needs of a broad customer base, including both men and women of various age groups. The platform offers a seamless shopping experience, allowing customers to browse and purchase items easily. With a commitment to customer satisfaction, Cecil Store values consumer feedback and encourages reviews to enhance its service and product offerings. This approach not only helps shoppers make informed purchasing decisions but also fosters a sense of community among fashion enthusiasts.
Cecil Store receives mixed feedback from customers, with a significant number expressing dissatisfaction. While some reviewers appreciate the fantastic fit and quality of certain items, particularly jeans, and commend the helpful staff in-store, many others report serious issues.
Common complaints include slow shipping, poor product quality—especially with basic shirts—and problems with redeeming discount codes. Customers also voice frustration over missing items in their orders and lengthy delays in processing returns and refunds. Despite a few positive experiences highlighting easy returns and good service, the overall sentiment leans negative, with many urging potential buyers to reconsider their orders.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 2.5 | 26 | 100% | -1.1 | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Sep 24 | 1.0 | 2 |
| Oct 24 | 3.0 | 1 |
| Nov 24 | 1.0 | 1 |
| Dec 24 | 2.0 | 4 |
| Jan 25 | 5.0 | 1 |
| Feb 25 | — | 0 |
| Mar 25 | 2.3 | 3 |
| Apr 25 | 5.0 | 2 |
| May 25 | — | 0 |
| Jun 25 | — | 0 |
| Jul 25 | 2.5 | 2 |
| Aug 25 | 2.0 | 2 |
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Shopping & Fashion.
| Company | Overall | Legit | Trend | Reviews |
|---|---|---|---|---|
 | 2.5 out of 5 (poor) | 100 out of 100 | — | 26 |
| 1.3 out of 5 (poor) | 100 out of 100 | — | 1,000 | |
| 2.9 out of 5 (fair) | 100 out of 100 | +4% | 1,000 | |
| 4.9 out of 5 (good) | 100 out of 100 | +2% | 397 | |
| 2.6 out of 5 (poor) | 100 out of 100 | +12% | 368 |
Bottom line: Cecil Store is #4 of 5 on overall rating in this group.
26 reviews of Cecil Store. Filter by what matters to you.
Die Passform von Cecil ist einfach super!! Warum ich aber so gerne „ Cecil“ kaufe, liegt hauptsächlich am tollen Personal im Store in Lippstadt! Moni, du bist das Herz von dem Laden! Ich kaufe so gerne bei dir ein, du hast den perfekten Durchblick!! Macht weiter so….🤩 Bis zum nächsten Mal:)
Ich mag Cecil!Die Qualität und Passform der Ware ist prima,die Rücksendung problemlos und schnell!Von mir eine klare Höchstwertung!
Tolle Jeans , super Service
Quick answers to the questions people ask most.
Yes, Cecil Store is a legitimate company with numerous verified reviews from real customers. The store has a solid rating based on customer experiences, particularly highlighting the quality of their products and customer service.
Cecil Store is not considered a scam; however, some customers have reported issues with orders and customer service. Verified reviews indicate both positive experiences and areas for improvement, suggesting that while most transactions are safe, some caution is warranted.
Cecil Store specializes in shopping and fashion, offering a range of clothing items including jeans, shirts, and jackets. Customers have praised the fit and quality of specific items, although some have noted inconsistencies in sizing.
Cecil Store accepts various payment methods, including credit cards and options for payment on invoice. Customers have expressed concerns about using discount codes, indicating that sometimes these codes are not applied correctly.
Cecil Store offers a straightforward return policy, with many customers reporting easy returns and quick refunds. However, there have been some complaints about delays in processing returns, so it's advisable to keep track of your return shipments.
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Polarized pattern: few middle ratings. 35% of recent reviews are 4–5★ and 58% are 1–2★.
Super problemlos, Retoure und Rückzahlung reibungslos....weiter so🤩
Ich habe gestern das erste Mal im cecil Shop in Detmold gekauft. Super nette Beratung und gut auf mich eingegangen. Gute Beratung ist kaum noch zu finden. Ich bin begeistert 😃
Cecil Store is an online retail platform situated in the shopping and fashion category, accessible through the domain cecil.de. The company specializes in providing a diverse range of apparel and accessories, catering to individuals seeking stylish and contemporary clothing options. By focusing on quality and design, Cecil Store aims to meet the fashion needs of a broad customer base, including both men and women of various age groups. The platform offers a seamless shopping experience, allowing customers to browse and purchase items easily. With a commitment to customer satisfaction, Cecil Store values consumer feedback and encourages reviews to enhance its service and product offerings. This approach not only helps shoppers make informed purchasing decisions but also fosters a sense of community among fashion enthusiasts.
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