faye hornby was very friendly and…
faye hornby was very friendly and helpful

CEL Solicitors is a legal services provider based in the United Kingdom, specializing in a range of legal matters for both individuals and businesses. The company offers expertise in various fields, including family law, personal injury claims, and employment law, ensuring that clients receive tailored legal advice and representation. With a commitment to understanding their clients' unique needs, CEL Solicitors aims to provide effective solutions to complex legal issues. Targeting a diverse clientele, CEL Solicitors serves individuals seeking personal legal assistance as well as businesses requiring legal guidance in navigating compliance and regulatory challenges. The firm's focus on delivering reliable legal support positions it as a trusted resource for clients looking to resolve their legal concerns efficiently. For more information about their services, customers can visit their website at celsolicitors.co.uk.
CEL Solicitors consistently receives high praise for their helpful and compassionate staff, particularly highlighting individuals like Paul, Beverley, and Mark for their professionalism and understanding. Reviewers appreciate the firm's expertise in handling complex cases, especially in fraud recovery related to scams and cryptocurrency.
Many customers feel reassured and supported throughout their claims process, noting the clear communication and thorough explanations provided by the team. However, a few negative reviews mention dissatisfaction with outcomes, specifically regarding cases where clients did not receive their money back. Despite these isolated complaints, the overwhelming sentiment remains positive, with 97% of reviews reflecting satisfaction with the service.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.8 | 1,000 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Feb 25 | 4.8 | 78 |
| Mar 25 | 4.8 | 252 |
| Apr 25 | 4.8 | 212 |
| May 25 | 4.9 | 162 |
| Jun 25 | 4.8 | 214 |
| Jul 25 | 4.8 | 82 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Very experienced and understood my needs and was extremely helpful at advising”
“I didn’t get my money back”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Law Firms.
| Company | Overall | Legit | Service | Website & app | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.3 out of 5 (good) | 4.4 out of 5 (good) | — | 1,000 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 4.6 out of 5 (good) | — | — | 1,078 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | — | — | −14% | 1,000 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.8 out of 5 (good) | — | — | 1,000 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | — | 3.6 out of 5 (good) | +2% | 692 |
Bottom line: CEL Solicitors is #1 of 5 on overall rating in this group. On website & app, Lexly scores higher (4.8 vs 4.3).
500 reviews of CEL Solicitors. Filter by what matters to you.
faye hornby was very friendly and helpful
Paul Carson handled the call very well.
The customer service is amazing. He spoke to me with patience and assisted me to the best of theirabilities. They are truly wonderful.
Callum Williams
Quick answers to the questions people ask most.
Yes, CEL Solicitors is a legitimate company with numerous verified customer reviews and an impressive overall rating of 5/5, highlighting their expertise and helpfulness in handling cases.
No, CEL Solicitors is not a scam. They have a strong track record of positive customer feedback, with many reviews praising their professionalism and understanding approach.
CEL Solicitors specializes in fraud recovery, including complex cases like cryptocurrency fraud, and offers personalized support to clients throughout their claims process.
While specific payment methods are not detailed, CEL Solicitors is known for their client-focused approach, and they likely offer flexible payment options to accommodate clients.
You can reach CEL Solicitors through their website celsolicitors.co.uk, where they provide contact information and additional resources to assist clients in need.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Jack Wilson - what a fab guy. Never once interrupted me whilst I ranted on about my problems. Listened intently and spoke with utmost empathy and genuine care. Give this man a pay rise
I was scammed by an elaborate crypto scam. My bank reimbursed half of the amount and did not want to know about the other half and were not helpful nor empathetic. Dealing with the bank at the time was humiliating and even added to the stress. CEL solicitors agreed to help me and managed to get the bank to agree they were in the wrong and they finally agreed to reimburse and their tone changed and the bank become very helpful and communicated with me in a dignified manner, a far cry from the hard line unsympathetic way they dealt with me before. CEL solicitors do what they claim to do and they do it well. Thanks a million to C T, the lady who dealt with my claim very professionally and successfully.
Very polite, very friendly and a lovely calming voice.. I was put at ease from the very start.
Extremely helpful and understanding Mark Twist was. Couldn’t ask for a better person to help with my case.
I had a great experience with Jack Wilson at CEL Solicitors. He took the time to really understand my situation, spending a full hour going through the details, answering all my questions clearly, and offering solid, helpful advice. I appreciated his professionalism, patience, and the effort he put into making sure I had the information I needed. Let’s get a good result with this disrepair claim!
Mark Twist has been extremely helpful and professional on our phone call today. I was a bit embarrassed that I’ve fallen into a trap of scam and I’ve lost lots of money. Mark listened and didn’t judge me at all, he understood me and made me feel at ease. It’s my second time now using CEL Solicitors and I highly recommend for anyone who has been a victim of fraud.
This solicitors practice has been very helpful, understanding and fast in responding to my initial enquiry regarding a possible investment scam I may have innocently fallen foul of. Their knowledge seems ideal for helping navigate the crypto world and come up with a satisfactory result. If, like me, you are worried about recovering lost funds I would recommend giving them a ring. My initial contact at CEL was Paul Carson.
Spoke to Paul Carson and he was very informative. I felt so much better after talking to him.
Thorough, friendly and professional. They have processed my claim and keep you up yo date all throughout the process..
I was significantly pleased with the service I received from CEL Solicitors. I would like to give much credit to my adviser, Faye Hornby, who left me pleasantly surprised as I had almost lost hope in my situation and I was met with a truly positive attitude amid great warmth and enthusiasm. She was very insightful and helpful, answered all of my questions and guided me very well through to my next steps. I really appreciate it.
Paul Carson was my first response team member and he made me feel at ease regarding my situation and didn’t judge me. Also very knowledgable and helpful.
Thank you I need my all money please
I never imagined I could fall for a scam, but it happened and I felt completely hopeless. Thankfully, I found CEL Solicitors, and they truly turned things around. From day one, they were professional, responsive, and kept me informed throughout the entire process. Special thanks to Thomas Mellish, who was fantastic always updating me and guiding me with care and confidence. In the end, they helped me recover some of the money, I thought was gone forever. I highly recommend CEL Solicitors to anyone in a similar situation, honest, effective, and genuinely supportive.
CEL Solicitors is a legal services provider based in the United Kingdom, specializing in a range of legal matters for both individuals and businesses. The company offers expertise in various fields, including family law, personal injury claims, and employment law, ensuring that clients receive tailored legal advice and representation. With a commitment to understanding their clients' unique needs, CEL Solicitors aims to provide effective solutions to complex legal issues. Targeting a diverse clientele, CEL Solicitors serves individuals seeking personal legal assistance as well as businesses requiring legal guidance in navigating compliance and regulatory challenges. The firm's focus on delivering reliable legal support positions it as a trusted resource for clients looking to resolve their legal concerns efficiently. For more information about their services, customers can visit their website at celsolicitors.co.uk.
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