CEL Solicitors is a legal services provider based in the United Kingdom, specializing in a range of legal matters for both individuals and businesses. The company offers expertise in various fields, including family law, personal injury claims, and employment law, ensuring that clients receive tailored legal advice and representation. With a commitment to understanding their clients' unique needs, CEL Solicitors aims to provide effective solutions to complex legal issues.
Targeting a diverse clientele, CEL Solicitors serves individuals seeking personal legal assistance as well as businesses requiring legal guidance in navigating compliance and regulatory challenges. The firm's focus on delivering reliable legal support positions it as a trusted resource for clients looking to resolve their legal concerns efficiently. For more information about their services, customers can visit their website at celsolicitors.co.uk.
CEL Solicitors has a positive customer experience.
CEL Solicitors consistently receives high praise for their helpful and compassionate staff, particularly highlighting individuals like Paul, Beverley, and Mark for their professionalism and understanding. Reviewers appreciate the firm's expertise in handling complex cases, especially in fraud recovery related to scams and cryptocurrency.
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Many customers feel reassured and supported throughout their claims process, noting the clear communication and thorough explanations provided by the team. However, a few negative reviews mention dissatisfaction with outcomes, specifically regarding cases where clients did not receive their money back. Despite these isolated complaints, the overwhelming sentiment remains positive, with 97% of reviews reflecting satisfaction with the service.
1,000 customer reviewsLatest review over a year ago
Where the score comes from
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.8
1,000
100%
● Low
4.8 / 5 overall
=
1,000 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Jul 2025.
Last 3 months
4.8
12-month avg
4.8
All-time
4.8
Category avg
4.4
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Feb 25
4.8
78
Mar 25
4.8
252
Apr 25
4.8
212
May 25
4.9
162
Jun 25
4.8
214
Jul 25
4.8
82
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
Top praiseof 486 positive reviews
Helpful support34%
165 mentions
Customer service24%
115 mentions
Professionalism20%
95 mentions
Friendly staff14%
67 mentions
“Very experienced and understood my needs and was extremely helpful at advising”
On “Helpful support” · Jul 10, 2025
Top complaintsof 11 negative reviews
Refund27%
3 mentions
Scam27%
3 mentions
“I didn’t get my money back”
On “Refund” · Jul 10, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Law Firms.
Overall rating and review count for this company and similar companies
Very prompt call. Callum Williams very pleasant and understanding of my financial situation after getting scammed out of a lot of money.
He has handed my case over to his fraud colleagues. I'm hopeful of a resolution. Great service so far.
From the outset Faye Hornby was extremely professional, courteous and friendly throughout! She responded to my query within 24 hours and outlined what was required of me in a timely manner!! Additionally, Faye had the rare ability to keep me at ease which is obviously important when dealing with pressing issues! Overall my experience was good!!
Yes, CEL Solicitors is a legitimate company with numerous verified customer reviews and an impressive overall rating of 5/5, highlighting their expertise and helpfulness in handling cases.
Is CEL Solicitors a scam?
No, CEL Solicitors is not a scam. They have a strong track record of positive customer feedback, with many reviews praising their professionalism and understanding approach.
What services does CEL Solicitors offer?
CEL Solicitors specializes in fraud recovery, including complex cases like cryptocurrency fraud, and offers personalized support to clients throughout their claims process.
What payment methods does CEL Solicitors accept?
While specific payment methods are not detailed, CEL Solicitors is known for their client-focused approach, and they likely offer flexible payment options to accommodate clients.
All 5 questions →Show fewer questions
How can I contact CEL Solicitors for support?
You can reach CEL Solicitors through their website celsolicitors.co.uk, where they provide contact information and additional resources to assist clients in need.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Admitting you have been scammed is initially very embarrassing. But speaking with CEL, in particular their advisor Faye Hornby, made me feel I was not the only one, it was not my fault and gave me hope that there would be a recovery. Thank you CEL.
I was in a dark hole before my girlfriend told me about CEL Solicitors, and they really gave me some hope back in my life.
I had been scammed over £40k including loans I took out to pay for the scam, and CEL solicitors with the help of many colleagues including: Thomas, Filipe, and Rosie have helped me recover 50% of my loss back. Was not that long of a process, communication was very smooth and I am grateful to have at least got back half of what I once had.
Well never thought I would be scammed but I was... so it's nice to know I might get something back??? Calum Williams was very helpful and am glad I talked with him about it 😁
Being able to talk to someone about it and not being judgemental towards me..
I was recently scammed and CEL Solicitors helped me reclaim the money I lost. The process was very easy, as all I had to do was give a statement as to how the scam was used, then I just sat back and let CEL do the rest. The paralegal who helped me was Nathan Screaton and he kept me up to date through out the whole process. I would highly recommend this company.
Chloe has been excellent through this whole process for me, she was very clear with her questions and helped me through what was needed especially at a desperate time for me.
So far so good, the company response time is excellent, they are informative and sympathetic to potentially embarrassing circumstances.
Mrs Hannah Lowe has been a great help and a pleasure to deal with.
Beverly has been amazing with helping us deal with a scam. She was understanding and kind and reassured us throughout the whole process. We are just at the beginning of the process but I do feel that we are in safe hands with CEL. Thank you Beverly for being so kind and helpful.
Hannah was very clear with her questions and helped me through what was needed. Very understanding with my predicament i got myself into. Nice to be able to talk personal to person rather press 1 for …….She couldn’t have beef more helpful.
CEL Solicitors is a legal services provider based in the United Kingdom, specializing in a range of legal matters for both individuals and businesses. The company offers expertise in various fields, including family law, personal injury claims, and employment law, ensuring that clients receive tailored legal advice and representation. With a commitment to understanding their clients' unique needs, CEL Solicitors aims to provide effective solutions to complex legal issues.
Targeting a diverse clientele, CEL Solicitors serves individuals seeking personal legal assistance as well as businesses requiring legal guidance in navigating compliance and regulatory challenges. The firm's focus on delivering reliable legal support positions it as a trusted resource for clients looking to resolve their legal concerns efficiently. For more information about their services, customers can visit their website at celsolicitors.co.uk.