CETMA Cargo is a manufacturer based in Eugene, Oregon, specializing in cargo racks and cargo bikes designed for family transportation and recreational use. The company focuses on providing durable and functional solutions for individuals seeking to carry children, pets, or cargo while engaging in outdoor activities such as biking and exercise.
CETMA Cargo's products are crafted with an emphasis on quality and usability, making them suitable for families and outdoor enthusiasts looking for reliable transportation alternatives. With a commitment to American manufacturing, CETMA Cargo aims to meet the needs of customers who value both performance and sustainability in their cycling experiences.
CETMA Cargo receives overwhelmingly negative feedback from customers, with many expressing frustration over unfulfilled orders and lack of communication. Reviewers report ordering racks and bikes with promised delivery times ranging from six weeks to a few months, only to wait for years without receiving their products.
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Multiple customers mention being charged for items that never arrived, and attempts to reach out for updates often go unanswered. One reviewer notes a slight positive in the initial communication, but this quickly dissipates once payment is made. Overall, the sentiment is dominated by complaints about unreliability and perceived scams, leading to a strong recommendation for potential customers to be cautious. CETMA Cargo's service is viewed as extremely unreliable and disappointing.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Low volume · weighted down
1.3
7
100%
—
● Not enough data
1.3 / 5 overall
=
7 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Sep 2021.
Last 3 months
1.0
12-month avg
1.0
All-time
1.3
Category avg
4.1
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Sep 21
1.0
1
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 7 most recent reviews.
Top complaintsof 6 negative reviews
Payment issues50%
3 mentions
Delivery33%
2 mentions
“My order of racks never arrived”
On “Payment issues” · Feb 22, 2020
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Sports Equipment.
Overall rating and review count for this company and similar companies
J'ai commandé en 2017 une pièce de rack que j'avais perdue. Autour de 50 $ encaissés.
Rien reçu ! 5 mails envoyés et restés sans réponse.
Très déçu.
JPB
Edit : 2022 : suite à cet avis une étoile, je mets 3 étoiles car j'ai été remboursé. Le matériel et la fabrication sont de très bonne qualité, dommage que la communication et le SAV ne suivent pas ...
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CETMA Cargo is a manufacturer based in Eugene, Oregon, specializing in cargo racks and cargo bikes designed for family transportation and recreational use. The company focuses on providing durable and functional solutions for individuals seeking to carry children, pets, or cargo while engaging in outdoor activities such as biking and exercise.
CETMA Cargo's products are crafted with an emphasis on quality and usability, making them suitable for families and outdoor enthusiasts looking for reliable transportation alternatives. With a commitment to American manufacturing, CETMA Cargo aims to meet the needs of customers who value both performance and sustainability in their cycling experiences.