Question 1

What services does CleanPowerSF provide?

Accepted Answer

CleanPowerSF is San Francisco's community choice energy program that provides clean, renewable electricity to residents and businesses. We offer an alternative to PG&E's energy supply with options for 50% renewable energy (Green) or 100% renewable energy (SuperGreen).

Question 2

How do I enroll in CleanPowerSF?

Accepted Answer

Most San Francisco residents and businesses are automatically enrolled in CleanPowerSF. If you're not enrolled or want to change your service level, you can sign up online, call customer service, or visit our office.

Question 3

What are your customer service hours?

Accepted Answer

Our customer service team is available Monday through Friday from 8:00 AM to 5:00 PM. You can reach us by phone, email, or through our online portal during business hours.

Question 4

How much does CleanPowerSF cost compared to PG&E?

Accepted Answer

CleanPowerSF Green service typically costs about the same as PG&E's standard service. SuperGreen (100% renewable) costs slightly more but provides completely clean energy with no fossil fuels.

Question 5

Can I opt out of CleanPowerSF service?

Accepted Answer

Yes, you can opt out at any time without penalty and return to PG&E's energy supply. You can opt out online, by phone, or by mail, and the change typically takes 1-2 billing cycles.

Question 6

Will my electricity bill change with CleanPowerSF?

Accepted Answer

You'll still receive one bill from PG&E, but the electricity supply portion will show CleanPowerSF charges instead of PG&E generation charges. PG&E continues to handle delivery, maintenance, and billing.

Question 7

What happens during power outages?

Accepted Answer

CleanPowerSF customers receive the same reliable service as PG&E customers since PG&E maintains the electrical grid and infrastructure. Power outages and restoration are handled by PG&E regardless of your energy supplier.

Question 8

How can I contact CleanPowerSF customer service?

Accepted Answer

You can reach us at (415) 355-5800, email us through our website contact form, or visit our office at City Hall. We also offer online account management through our customer portal.

Question 9

Is there a cancellation fee if I switch back to PG&E?

Accepted Answer

No, there are no cancellation fees or penalties for opting out of CleanPowerSF. You can switch back to PG&E's energy supply at any time free of charge.

Company	Overall	Legit	Trend	Reviews
CleanpowersfThis company	—	67 out of 100	—	0
Origin Energy	4.4 out of 5 (good)	100 out of 100	—	1,000
So Energy	4.4 out of 5 (good)	100 out of 100	—	999
Sunwave gas+power	4.3 out of 5 (good)	67 out of 100	—	227
Broker per l'Energia e Gas	5.0 out of 5 (good)	100 out of 100	0%	227

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Cleanpowersf FAQ

What services does CleanPowerSF provide?

How do I enroll in CleanPowerSF?

What are your customer service hours?

How much does CleanPowerSF cost compared to PG&E?

Can I opt out of CleanPowerSF service?

Will my electricity bill change with CleanPowerSF?

What happens during power outages?

How can I contact CleanPowerSF customer service?

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Is there a cancellation fee if I switch back to PG&E?

About Cleanpowersf

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