Clinic Cloud by Doctoralia is a cloud-based medical software platform designed to streamline clinic management for healthcare professionals. By offering an all-in-one solution, the company enables doctors and clinic administrators to manage patient scheduling, communications, clinical histories, and billing efficiently from a single interface. The platform is particularly beneficial for multi-professional and multi-site clinics, allowing for optimized appointment management and real-time inventory control. Targeting healthcare providers, Clinic Cloud's services include automated reminders via WhatsApp, SMS, and email, as well as an AI-assisted clinical history management system that simplifies documentation. Additionally, the software integrates with billing systems to facilitate invoicing and payment collections, making it a comprehensive tool for modern medical practices. With a focus on enhancing operational efficiency, Clinic Cloud aims to improve the overall patient experience while supporting healthcare professionals in their daily tasks.
Reviewers express significant dissatisfaction with Clinic Cloud by Doctoralia, highlighting a range of critical issues. Many customers report persistent technical problems, such as frequent disconnections and the loss of important data, including entire agendas.
The support service is frequently described as inadequate, with users feeling frustrated by slow response times and unhelpful resolutions. Despite these complaints, some consumers appreciate the software's comprehensive features, noting its extensive management capabilities and intuitive design. A few reviews commend the platform for its detailed clinical history and statistical functions, suggesting that it can be beneficial if properly implemented. However, the overwhelming sentiment leans towards disappointment, with many advising against using the service due to its ongoing issues.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 2.6 | 13 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Sep 2026.
| Month | Average | Reviews |
|---|---|---|
| Oct 25 | 1.0 | 1 |
| Nov 25 | — | 0 |
| Dec 25 | 2.0 | 1 |
| Jan 26 | 5.0 | 1 |
| Feb 26 | — | 0 |
| Mar 26 | 1.0 | 1 |
| Apr 26 | 1.0 | 1 |
| May 26 | 1.0 | 1 |
| Jun 26 | — | 0 |
| Jul 26 | — | 0 |
| Aug 26 | — | 0 |
| Sep 26 | 1.0 | 1 |
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Animals & Pets.
| Company | Overall | Legit | Trend | Reviews |
|---|---|---|---|---|
| 2.6 out of 5 (poor) | 100 out of 100 | — | 13 | |
| 4.8 out of 5 (good) | 100 out of 100 | — | 1,100 | |
| 4.6 out of 5 (good) | 100 out of 100 | — | 999 | |
| 4.3 out of 5 (good) | 100 out of 100 | +2% | 458 | |
| 4.1 out of 5 (good) | 100 out of 100 | −33% | 407 |
Bottom line: Clinic Cloud by Doctoralia is #5 of 5 on overall rating in this group.
13 reviews of Clinic Cloud by Doctoralia. Filter by what matters to you.
Clinic Cloud és un programa de gestión súper completo. Si es cierto que al principio si vienes de otro software te da la impresión que es muy complicado... Pero porque a todos nos cuesta los cambios, en cuanto pillas como es el funcionamiento y todo lo que te puede ofrecer... Es una locura todo lo que tiene y puede ayudar a la gestión de la clínica. Lo recomiendo!
Excelente servicio. Lo hemos estado utilizando en nuestra clinica dental y super contentos.
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Polarized pattern: few middle ratings. 38% of recent reviews are 4–5★ and 62% are 1–2★.
Clinic Cloud es un programa de gestión muy completo. Agenda de los profesionales, historial clínico, sacar estadísticas...
¡Excelente! La plataforma es intuitiva y las explicaciones claras y detalladas. Me ayudó a entender rápidamente todas las funciones para poder aplicarlas en mi centro.
Clinic Cloud by Doctoralia is a cloud-based medical software platform designed to streamline clinic management for healthcare professionals. By offering an all-in-one solution, the company enables doctors and clinic administrators to manage patient scheduling, communications, clinical histories, and billing efficiently from a single interface. The platform is particularly beneficial for multi-professional and multi-site clinics, allowing for optimized appointment management and real-time inventory control. Targeting healthcare providers, Clinic Cloud's services include automated reminders via WhatsApp, SMS, and email, as well as an AI-assisted clinical history management system that simplifies documentation. Additionally, the software integrates with billing systems to facilitate invoicing and payment collections, making it a comprehensive tool for modern medical practices. With a focus on enhancing operational efficiency, Clinic Cloud aims to improve the overall patient experience while supporting healthcare professionals in their daily tasks.
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