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Clinic Mono is a healthcare provider focused on offering a diverse range of medical treatments, including plastic and aesthetic surgery, obesity surgery, dentistry, hair transplants, orthopedics, neurosurgery, obstetrics and gynecology, general surgery, and cancer care. The company aims to deliver high-quality medical services to patients seeking various surgical and non-surgical interventions to improve their health and well-being. With a commitment to personalized care, Clinic Mono provides 24/7 support for inquiries and consultations, ensuring that patients can access information through their preferred communication channels. The company's target market includes individuals seeking specialized medical treatments and those looking for comprehensive healthcare solutions in a supportive environment. By prioritizing patient needs and engagement, Clinic Mono strives to facilitate informed decision-making and enhance overall patient experiences.
Clinic Mono receives overwhelmingly positive feedback from its clients, with many praising the exceptional communication and supportive staff. Reviewers frequently mention the helpfulness of staff members like Mohamed, Said, and Beyza, who provide clear explanations and maintain consistent contact throughout the treatment process.
Customers express satisfaction with their surgical experiences, often describing the care as attentive and personalized, contributing to a sense of family within the clinic. However, a few reviews highlight concerns regarding the consistency of care and experiences with surgery, indicating that not every visit meets the high expectations set by others. Despite these criticisms, the overall sentiment remains highly favorable, with many clients expressing their eagerness to return and recommend the clinic to others.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.7 | 60 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jan 2026.
| Month | Average | Reviews |
|---|---|---|
| Dec 25 | 4.9 | 14 |
| Jan 26 | 4.7 | 46 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“I was here in Mono Clinic a month ago, and i had my surgery with them, the Service and the communication were good”
“This is an update to my previous review, as the situation became even more serious”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Animals & Pets.
| Company | Overall | Legit | Service | Trend | Reviews |
|---|---|---|---|---|---|
| 4.7 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | — | 60 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | — | 1,100 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | — | 999 | |
| 4.3 out of 5 (good) | 100 out of 100 | 4.1 out of 5 (good) | +2% | 458 | |
| 4.1 out of 5 (good) | 100 out of 100 | 4.2 out of 5 (good) | −33% | 407 |
Bottom line: Clinic Mono is #2 of 5 on overall rating in this group.
60 reviews of Clinic Mono. Filter by what matters to you.
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This is an update to my previous review, as the situation became even more serious. I paid a total of £1,000 to Monoclinic for one single surgery that was later cancelled and never took place. No treatment, consultation, or service was ever provided. When I first cancelled the surgery and requested a refund, I was repeatedly reassured via WhatsApp that it was “not a problem” and that their team would contact me shortly. I was told things like “yes, of course” and “our team will contact you”, but no one ever did. Each day I was pushed to the next day with the same vague promises, without any real action or resolution. Because of this ongoing delay and lack of response, I was eventually forced to raise disputes with my banks. What is extremely concerning is that Monoclinic submitted the exact same WhatsApp messages and the same documents as “evidence” to both banks, even though the payments were made through two different card providers. They used the same evidence to claim that both payments of £500 were a “non-refundable deposit” for the same cancelled surgery, effectively trying to keep the full £1,000 without providing any service at all. I never signed any contract confirming that the payments were non-refundable, and this was never clearly explained to me before I paid. This “non-refundable deposit” explanation only appeared after I asked for my money back. Their final response was to stop communicating with me and redirect me back to my banks. Based on my experience, I strongly advise anyone considering this clinic to be extremely careful and never pay large amounts upfront. If you cancel, you may lose all your money even if no treatment ever happens.
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Ich hatte am 18.12.2023 mein Mommy Makeover. Zunächst die positiven Punkte: Das Hotel war sehr schön, sauber und das Personal freundlich sowie bemüht. Auch das Essen war gut. Die Klinik war sauber, und das Pflegepersonal war jederzeit hilfsbereit und präsent. Der behandelnde Arzt wirkte freundlich und engagiert. Leider überwiegen für mich am Ende die negativen Erfahrungen deutlich. Mir wurde im Vorfeld zugesichert, dass vor Ort jederzeit eine deutschsprachige Betreuung vorhanden sei. Dies war jedoch nicht der Fall. Niemand sprach Deutsch, sodass die Kommunikation lediglich mit Händen und Füßen oder über Übersetzungen möglich war. Nach der Operation im Hotel wäre ich ohne meine Begleitperson völlig auf mich allein gestellt gewesen. Eine persönliche Betreuung fand nicht statt. Die Medikamente wurden mir lediglich übergeben – ohne Erklärung zur Einnahme oder Anwendung. Erst beim Kontrolltermin zwei Tage später stellte sich heraus, dass ich die Medikamente falsch eingenommen hatte. Besonders schwerwiegend waren die Komplikationen bei meiner Brustoperation. Dabei wurde mein Muskel beschädigt, und das Implantat ist durchgebrochen. Aus diesem Grund musste ich ein zweites Mal in die Türkei reisen. Letztlich war ich gezwungen, in Deutschland beide Implantate durch einen Chirurgen entfernen zu lassen, der mir bestätige das es ein Fehler des Chirurgen in der Klinik wahr. Trotz dieser erheblichen Komplikationen habe ich von der Klinik keinerlei finanzielle Rückerstattung erhalten. Zusätzlich wartete ich selbst zwei Wochen nach der Operation noch immer auf konkrete Anweisungen zur Narben- und Wundpflege – leider ohne Erfolg. Fazit: Hotel und Pflegepersonal waren bemüht, jedoch ist die Organisation und insbesondere die Betreuung für deutschsprachige Patientinnen aus meiner Sicht unzureichend. Die schweren Komplikationen sowie der fehlende Support im Nachhinein machen diese Erfahrung insgesamt sehr enttäuschend.
Clinic Mono is a healthcare provider focused on offering a diverse range of medical treatments, including plastic and aesthetic surgery, obesity surgery, dentistry, hair transplants, orthopedics, neurosurgery, obstetrics and gynecology, general surgery, and cancer care. The company aims to deliver high-quality medical services to patients seeking various surgical and non-surgical interventions to improve their health and well-being. With a commitment to personalized care, Clinic Mono provides 24/7 support for inquiries and consultations, ensuring that patients can access information through their preferred communication channels. The company's target market includes individuals seeking specialized medical treatments and those looking for comprehensive healthcare solutions in a supportive environment. By prioritizing patient needs and engagement, Clinic Mono strives to facilitate informed decision-making and enhance overall patient experiences.
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