Closets by Design is a business services company that specializes in custom closet organization and storage solutions. The company typically offers design consultation, installation services, and customized storage systems to help clients maximize their closet and storage space. They likely serve both residential and commercial customers seeking professional organization and storage solutions.
Consumers generally appreciate the high-quality craftsmanship and effective designs offered by Closets by Design, with many noting the impressive transformation of their spaces. Reviewers highlight the attention to detail in custom closets, the efficient use of space, and the professional service throughout the design process.
However, some customers express dissatisfaction with installation issues, including delays caused by incorrect measurements and missing parts, which extended project timelines significantly. While the final products often meet expectations, the installation experience can detract from overall satisfaction. Communication gaps during the process also receive mention, indicating room for improvement. Overall, while the quality of the closets and the design process is praised, installation challenges create a mixed experience for some customers.
Summary generated with AI from recent reviews
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Home Improvement.
| Company | Overall | Legit | Trend | Reviews |
|---|---|---|---|---|
 | — | 67 out of 100 | — | 0 |
| 4.8 out of 5 (good) | 100 out of 100 | — | 1,809 | |
| 4.7 out of 5 (good) | 100 out of 100 | — | 1,004 | |
| 3.7 out of 5 (good) | 100 out of 100 | — | 1,000 | |
| 4.6 out of 5 (good) | 100 out of 100 | — | 1,000 |
12 reviews of Closetsbydesign. Filter by what matters to you.
6 months ago
While the final product looks good, we had multiple delays during installation due to incorrect measurements and missing parts. The project took nearly three weeks longer than promised. Customer servi... See more
6 months ago
The closet system they installed is well-made and looks great. Design process was smooth and the installer was professional. My only complaint is the price - definitely on the higher end compared to o... See more
6 months ago
Fantastic experience with Closets by Design. They redesigned three closets in our home and the results exceeded our expectations.
6 months ago
They worked magic with our tiny apartment closets. Every inch is now utilized efficiently and everything has its place.
Quick answers to the questions people ask most.
Closets by Design specializes in custom closet organization solutions, including walk-in closets, reach-in closets, pantries, garages, and home offices. They provide design consultation, custom installation, and storage accessories to maximize your space efficiency.
Yes, Closets by Design typically offers complimentary in-home design consultations. During this visit, a design specialist will assess your space, discuss your storage needs, and provide design recommendations with pricing.
Most closet installations are completed in one day, depending on the size and complexity of the project. Your design consultant will provide a specific timeline during your consultation based on your particular project requirements.
Closets by Design uses high-quality materials including laminated wood products, melamine, and metal components. All materials are designed to be durable, easy to clean, and resistant to warping or sagging over time.
Yes, Closets by Design offers warranties on both materials and installation workmanship. The specific warranty terms may vary by location and product, so your design consultant can provide detailed warranty information during your consultation.
Pricing varies based on the size of your space, materials selected, and complexity of the design. Most projects range from a few hundred to several thousand dollars, with your design consultant providing a detailed quote after your consultation.
Closets by Design can work with existing closet spaces of all sizes and shapes. They specialize in maximizing storage in current spaces, whether it's a small reach-in closet or a large walk-in area.
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While the final product looks good, we had multiple delays during installation due to incorrect measurements and missing parts. The project took nearly three weeks longer than promised. Customer service eventually made things right but it was frustrating. The closet functions well now but the experience was stressful.
The closet system they installed is well-made and looks great. Design process was smooth and the installer was professional. My only complaint is the price - definitely on the higher end compared to other options. But I suppose you get what you pay for in terms of quality and customization.
Fantastic experience with Closets by Design. They redesigned three closets in our home and the results exceeded our expectations.
They worked magic with our tiny apartment closets. Every inch is now utilized efficiently and everything has its place.
Had them design closets for our kids' rooms and a home office. The consultation process was thorough and they offered practical solutions within our budget. Installation went smoothly and the kids love their new organized spaces. Minor issue with one drawer track but they came back to fix it promptly.
Beyond just closets, they helped organize our entire garage with custom shelving and storage solutions. The difference is night and day - we can actually park our cars in there now! The team was professional, on time, and cleaned up thoroughly. Great value for such a dramatic improvement to our home.
The closet redesign accomplished what we needed - better organization and more storage. The design was functional but not particularly creative or inspiring. Installation was competent but nothing special. For the cost, I expected a bit more wow factor. It's fine but doesn't feel like a premium experience.
The closet system itself is nice quality and fits our space well. However, there were several communication gaps during the process - delayed responses to emails and unclear timeline updates. The installation crew was professional though. Overall satisfied but expected better customer service for the price point.
The attention to detail in our custom closet is impressive. High-quality materials and precise installation. The soft-close drawers and adjustable shelving make daily use a pleasure.
The team at Closets by Design completely transformed our master bedroom closet. The design process was thorough and they really listened to our needs. Installation was clean and professional, finished right on schedule. The quality of materials is outstanding and everything fits perfectly. Worth every penny for the organization and functionality we gained.
Amazing transformation of our spare bedroom into a dream walk-in closet. The designer really understood our vision and created something even better than we imagined. Installation was quick and the crew cleaned up perfectly. The LED lighting system they recommended is the perfect finishing touch. Highly recommend their services.
Overall very happy with our new pantry organization system. The design consultant was knowledgeable and created a layout that maximized our space beautifully. Installation took a bit longer than expected due to some measurement issues, but the crew worked hard to make it right. The final product looks amazing and has made our kitchen so much more functional.
You can schedule a consultation by calling your local Closets by Design office or visiting their website to request an appointment online. Most locations offer flexible scheduling including evenings and weekends to accommodate your schedule.
Closets by Design has locations across the United States and Canada. You can check their website or call their main number to find your local franchise and confirm service availability in your specific area.
Before your consultation, consider your storage needs and gather any inspiration photos or ideas you may have. Clear out the space as much as possible so the designer can accurately measure and assess the area.
Closets by Design is a business services company that specializes in custom closet organization and storage solutions. The company typically offers design consultation, installation services, and customized storage systems to help clients maximize their closet and storage space. They likely serve both residential and commercial customers seeking professional organization and storage solutions.
