Clutch Car Club is a specialized platform that facilitates the buying, selling, and leasing of luxury and exotic vehicles. The company aims to simplify the car-selling process for individuals looking to trade in or sell their high-end vehicles by offering competitive offers and a transparent transaction experience. With a focus on customer convenience, Clutch provides complimentary vehicle pick-up services, ensuring a stress-free experience for sellers. Targeting car enthusiasts and owners of luxury vehicles, Clutch Car Club emphasizes trust and transparency throughout the selling process, with no hidden fees involved. The platform allows customers to receive offers quickly, making it an efficient choice for anyone looking to navigate the luxury car market. By combining expert guidance with a curated inventory of high-end automobiles, Clutch Car Club positions itself as a reliable partner in the automotive marketplace.
Clutch Car Club receives high praise from many customers for its efficient and straightforward car selling process. Reviewers frequently highlight the competitive offers, often surpassing those from competitors like CarMax, and commend the fast response times and professional staff, particularly mentioning Clay's helpfulness.
Many express satisfaction with the seamless transaction experience, describing it as stress-free and easy. However, a notable minority of customers report negative experiences, citing issues with customer service and misleading offers that did not match initial expectations. Some feel that the promises made during the selling process were not fulfilled, leading to frustration. Despite these criticisms, the overwhelming majority of reviews reflect a positive sentiment towards Clutch Car Club, making it a recommended choice for selling vehicles.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.4 | 28 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review May 2024.
| Month | Average | Reviews |
|---|---|---|
| Jun 23 | 5.0 | 2 |
| Jul 23 | 5.0 | 1 |
| Aug 23 | — | 0 |
| Sep 23 | — | 0 |
| Oct 23 | — | 0 |
| Nov 23 | 4.0 | 2 |
| Dec 23 | — | 0 |
| Jan 24 | 1.0 | 1 |
| Feb 24 | — | 0 |
| Mar 24 | 1.0 | 1 |
| Apr 24 | — | 0 |
| May 24 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 28 most recent reviews.
“I recently sold my car to Clutch and I have to say their process is simple and their response is fast”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Vehicles & Transportation.
| Company | Overall | Legit | Service | Trend | Reviews |
|---|---|---|---|---|---|
 | 4.4 out of 5 (good) | 100 out of 100 | 3.4 out of 5 (fair) | — | 28 |
| 4.5 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | — | 1,999 | |
| 4.1 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | — | 1,000 | |
| 1.9 out of 5 (poor) | 100 out of 100 | 1.7 out of 5 (poor) | — | 1,000 |
Bottom line: Clutch Car Club is #3 of 5 on overall rating in this group. On service, BJS Home Delivery scores higher (4.6 vs 3.4).
28 reviews of Clutch Car Club. Filter by what matters to you.
Over a year ago
I have to say that Clutch lived up to every word they told us about selling our car through them. Best price by far, and payment went flawlessly as they e-transferred my money to us within 15 hours. N... See more
Over a year ago
Worst customer service and they gain your attention by good offer but it is not true.
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I have to say that Clutch lived up to every word they told us about selling our car through them. Best price by far, and payment went flawlessly as they e-transferred my money to us within 15 hours. No bickering what's so ever. Just be truthful from the beginning as to the condition of your car and your sale will go smoothly. I will surely look to buy from them when the time comes. Ken Bannon
Worst customer service and they gain your attention by good offer but it is not true.
bad experiences
𝐈𝐭𝐬 𝐠𝐨𝐨𝐝 𝐈 𝐡𝐢𝐠𝐥𝐲 𝐫𝐞𝐜𝐨𝐦𝐦𝐞𝐧𝐝𝐞𝐝
My appreciation goes to God almighty for making this a reality even when all hope was lost. secondly, I want to say a big thank you to Allegiant Pro Hacker for helping me recover the funds I lost to investment, it is still like a dream to me when I was browsing through ~google~ and I found them.
I’m not expert at all when it comes to selling cars so like anybody else, I hit up the usual CarMax, Carvana, etc…..luckily I saw an ad for Clutch and submitted a quote as well. Instead of an automated message, I actually got a person (Clay) responding via text! I found out they were a local operation and they guarantee to beat CarMax’s quote and within 6 texts, I got a quote for my Toyota Highlander that was higher than CarMax! Everything that followed was just as responsive and efficient as Clay worked after hours to make sure all my questions and concerns were addressed. They even arranged to pick up the car at my house since I was local! Clutch and Clay will be my first contact next time I have a car to sell! Awesome experience and would 100% recommend it to anybody looking to sell.
I recently sold my car to Clutch and I have to say their process is simple and their response is fast. I was happy with my experience.
Such a pleasure working with Clutch. A text, phone call and a visit from Clay to seal the deal. Plus offer was way more than Carmax and the other dealerships! Highly recommended! Thank you Clutch!
Easy process, fast response. Able to negotiate a better price then originally offered. Doesn't haggle over money. Honest and helpful workers.
Highly recommend Clutch! I could not believe that selling a car could ever be so easy and stress-free. They gave me a great offer, provided all the required docs electronically, picked up my car, handed me a check, and paid-off my auto loan… all in warp speed! Seriously the most streamlined process with awesome customer service. Thank you so much Yoni!
Clutch offered the best amount for my car. I was hesitant about selling my college car but I knew it had to be done. Clutch made sure that the experience was simple and convenient. Corey was so patient and accommodating during the process and he came to pick up the car from my home at a time that was convenient for me. I recommend anyone selling a vehicle to get an easy online quote from Clutch.
It was superb fast.Corey was very good in finishing my deal. I have sold two of my cars in the same day. They were able to beat any other offer. If you have the right documentation and sign your docs faster, your check is ready. You may not believe but it was done in hours.
I had a great experience today selling my car to Clutch employee Corey Dasilva made it so easy and fast to inspect my car and answer all my questions with a nice and professional manner thank you so much for a wonderful experience definitely will refer family and friends thanks again!
I got approached by Clutch representative on Autotrader with multiple offers for my car. Since offer was lower than the one I already had, Clay provided better offer. After I agreed and notified my previous buyer of that, Clay started to enquire about cars condition, scratches and dents. I found it strange, first making an offer and only after that asking for details and informed Clay about that. So he said OK, confirmed his offer amount and agreed to wait for title to arrive from DMV. When title arrived in the mail I immediately informed Clay that I have it and soon after emailed him the documents. Right after that he texted me that they run Carfax report and find out about previous minor accident on the report, so he could no longer keep his offer, instead he proposed much lower offer. What kind of dealership making an offer without checking the car history and inspecting the car? Totally unprofessional. So I informed Clay about me being unhappy with their process and that their unsavory offer cost me a buyer. He told me that they wanted to go back to their original offer, but when I asked if I can have it in writing, came up with excuses that office is closed and they can only send DocuSign when it re-opens on Saturday. (I thought reason electronic documents was that you can send it from anywhere). Needless to say that offer never came, another lie of Clutch representative. To summarize - they will offer you anything to make you loose real buyers and will back down from their words as soon as it's actual time to pay you. PS - nothing was "undisclosed", you had VIN number and could run Carfax or inspect the car at any time before making and offer. You didn't.
My experience with Clutch was ten out of ten. Wasn't sure what to do when I needed to sell my car. I ended up talking to a bunch of local dealers and got lowball offers across the board. A couple of weeks passed and I still couldn't get a fair offer. Submitted my info to Clutch and within thirty minutes an associate called me and gave me the highest offer yet. Communication was seamless and they picked the car up from my work on the day/time most convenient for me that week. Handed me a check on the spot. Will use them again. It was easy, fair and transparent.
Smooth transaction, easy, fast inspection process, and very competitive offer, will repeat in the future .
Super legit, handled the transaction quickly and efficiently. Very professional and friendly.
Great experience selling my vehicle with Clutch Brokers! It was very easy & Clay was wonderful to work with. I will definitely be using them for my next vehicle purchase 👍
I just sold my 2019 accord hybrid to clutch and found Clay and the owner to be incredibly professional. At first I was skeptical since there aren't many reviews, but they are a young company and hustling to make good deals for everyone. There was a lot of ease in the transaction and I'd do it again.
I would definitely recommend Clutch which came up with the best offer for my Jaguar E Pace R dynamic. The process was smooth, with good communication all along, and trustworthy. Courtesy Uber was ordered and paid for me to get back home. When I’m back in Los Angeles, looking for a car to buy, I will surely give them a call. Thank you to Alon, Clay and their team!
Clutch Car Club is a specialized platform that facilitates the buying, selling, and leasing of luxury and exotic vehicles. The company aims to simplify the car-selling process for individuals looking to trade in or sell their high-end vehicles by offering competitive offers and a transparent transaction experience. With a focus on customer convenience, Clutch provides complimentary vehicle pick-up services, ensuring a stress-free experience for sellers. Targeting car enthusiasts and owners of luxury vehicles, Clutch Car Club emphasizes trust and transparency throughout the selling process, with no hidden fees involved. The platform allows customers to receive offers quickly, making it an efficient choice for anyone looking to navigate the luxury car market. By combining expert guidance with a curated inventory of high-end automobiles, Clutch Car Club positions itself as a reliable partner in the automotive marketplace.
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