Coffee Masters UK is a leading provider of commercial coffee machines and quality coffee beans, catering to the needs of coffee shops, cafés, and other food service businesses. Founded in 2014 by industry expert Alan, the company aims to share a passion for exceptional coffee through high-quality products and services. Coffee Masters UK offers a comprehensive range of coffee-related supplies, including specialty drinks, teas, and milkshake products. In addition to their product offerings, Coffee Masters UK also provides barista training to help businesses enhance their coffee preparation skills and customer service. The company focuses on supporting the coffee trade and fostering a community of coffee enthusiasts, making it an ideal resource for both new and established coffee businesses seeking to improve their offerings and operational expertise.
Coffee Masters UK enjoys a stellar reputation among its customers, boasting an impressive average rating of 4.9 out of 5. Reviewers consistently praise the quality of the coffee, highlighting its great flavor and freshness, particularly the Colombian beans.
The service is frequently described as exceptional, with many noting the easy ordering process and reliable delivery. Customers appreciate the reasonable pricing and the professionalism of the staff, who go above and beyond to assist, especially for new café owners. However, there are a few criticisms regarding the coffee roaster's packaging, with some customers expressing dissatisfaction with specific batches not meeting their usual standards. Additionally, there are minor delivery issues related to the DPD driver not following instructions.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.9 | 342 | 100% | -0.1 | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Sep 24 | 5.0 | 6 |
| Oct 24 | 4.3 | 4 |
| Nov 24 | 5.0 | 1 |
| Dec 24 | 4.8 | 4 |
| Jan 25 | 5.0 | 3 |
| Feb 25 | — | 0 |
| Mar 25 | 5.0 | 3 |
| Apr 25 | — | 0 |
| May 25 | 5.0 | 1 |
| Jun 25 | 5.0 | 7 |
| Jul 25 | 4.6 | 5 |
| Aug 25 | 5.0 | 3 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 342 most recent reviews.
“Simple to order”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Beverages & Drinks.
| Company | Overall | Legit | Service | Delivery | Quality | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 4.9 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 5.0 out of 5 (good) | 4.9 out of 5 (good) | +2% | 342 |
| 4.7 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | — | — | — | 51 | |
| 3.8 out of 5 (good) | 100 out of 100 | — | — | — | — | 25 | |
| 2.8 out of 5 (fair) | 67 out of 100 | — | — | — | — | 6 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.2 out of 5 (good) | 3.1 out of 5 (fair) | 3.9 out of 5 (good) | — | 1,000 |
Bottom line: Coffee Masters UK is #1 of 5 on overall rating in this group.
342 reviews of Coffee Masters UK. Filter by what matters to you.
Giving five stars for this review and for previous contact with this company. I rang them to ask for some details. They were very polite and helpful. I made the order on their website and it arrived faster than promised. The coffee itself is very nice and worth the effort.
Very good product . Arrived on time and was well packed.
The coffee is great and the service is really efficient.
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Rapid service. Good quality product. Not a bad price.
Fresh coffee(roasted on date) love it being delivered to my door quickly and . Never disappointed with this coffee. Always freshly roasted and delivered in a timely fashion. And always tastes great.
Quick service and excellent, tasty coffee.
Coffee masters Super Crema beans are best coffee I have ever had. Looking forward to trying some other blends. Thank you.
Easy to enrol, competitive pricing, prompt and professional attention - above all great products
Excellent service great staff we have our equipment serviced by Dan on a yearly basis,very happy with coffee masters.
good coffee at a good price fast delivery i would recommend
As always quick and efficient .
Coffee Masters UK is a leading provider of commercial coffee machines and quality coffee beans, catering to the needs of coffee shops, cafés, and other food service businesses. Founded in 2014 by industry expert Alan, the company aims to share a passion for exceptional coffee through high-quality products and services. Coffee Masters UK offers a comprehensive range of coffee-related supplies, including specialty drinks, teas, and milkshake products. In addition to their product offerings, Coffee Masters UK also provides barista training to help businesses enhance their coffee preparation skills and customer service. The company focuses on supporting the coffee trade and fostering a community of coffee enthusiasts, making it an ideal resource for both new and established coffee businesses seeking to improve their offerings and operational expertise.
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