Not as Quick as Promised
While the service was good, I was disappointed that it took longer than the promised timeframe. I understand things happen, but communication could have been better.
Cold Case Radiator specializes in providing services related to the design, manufacturing, and repair of high-performance radiators. The company likely caters to automotive enthusiasts and professionals seeking quality cooling solutions for various vehicles. Their offerings may include custom radiator options and restoration services for classic and vintage cars.
Cold Case Radiator receives a mix of feedback from customers, highlighting both strengths and areas for improvement. Many reviewers praise the high quality of the radiators, noting their effectiveness and durability.
The staff is frequently described as friendly and knowledgeable, contributing to a positive overall experience. However, several customers express disappointment with the customer service, feeling undervalued or that communication could be significantly improved. Some reviews mention longer-than-expected turnaround times for service, which adds to the frustration. While the pricing is generally seen as reasonable, a few customers feel it could be clearer. Overall, Cold Case Radiator is recognized for its quality products and friendly staff, but there is a clear need for better communication and service efficiency.
Summary generated with AI from recent reviews
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Vehicles & Transportation.
| Company | Overall | Legit | Trend | Reviews |
|---|---|---|---|---|
| — | 0 out of 100 | — | 0 | |
| 4.5 out of 5 (good) | 100 out of 100 | — | 1,999 | |
| 4.1 out of 5 (good) | 100 out of 100 | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | — | 1,000 | |
| 1.9 out of 5 (poor) | 100 out of 100 | — | 1,000 |
12 reviews of Cold Case Radiator. Filter by what matters to you.
While the service was good, I was disappointed that it took longer than the promised timeframe. I understand things happen, but communication could have been better.
While the radiator was installed correctly, I expected a bit more from the customer service side of things. They were polite, but I felt like just another number instead of a valued customer.
Quick answers to the questions people ask most.
Cold Case Radiator specializes in manufacturing high-performance radiators for classic and modern vehicles, including custom solutions for specific applications.
Our standard business hours are Monday through Friday, from 8 AM to 5 PM. We are closed on weekends and major holidays.
You can reach us by phone at (555) 123-4567 or email us at support@coldcaseradiator.com for any questions or assistance.
Yes, we provide a limited lifetime warranty on our radiators against defects in materials and workmanship, ensuring customer satisfaction.
Yes, we accept returns within 30 days of purchase, provided the product is in its original condition and packaging. Please contact customer service for return instructions.
No, we do not offer installation services, but we provide detailed installation instructions with each purchase to assist customers.
Our products are available for purchase directly through our website and at select automotive retailers across the country.
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While we offer a wide range of products, compatibility varies by vehicle. Please check our website for specific fitment details or contact us for assistance.
Shipping typically takes 3-7 business days, depending on your location and the shipping method selected at checkout.
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Cold Case Radiator specializes in providing services related to the design, manufacturing, and repair of high-performance radiators. The company likely caters to automotive enthusiasts and professionals seeking quality cooling solutions for various vehicles. Their offerings may include custom radiator options and restoration services for classic and vintage cars.