Consultiv Utilities is a business energy brokerage firm that connects companies with leading energy suppliers and expert brokers to optimize their utility costs. The company specializes in securing tailored energy deals, including electricity and gas contracts, by leveraging relationships with over 25 suppliers in the utilities market. Their services aim to save businesses time and provide cost-effective solutions for energy, waste, water, and communications needs. In addition to cost reduction, Consultiv Utilities emphasizes sustainability by offering energy audits, net zero planning, and energy consulting services. Their knowledgeable team is dedicated to ensuring customer satisfaction by delivering personalized solutions powered by advanced technology. Businesses seeking to improve their energy contracts and reduce overheads can access insights through Consultiv Utilities' user-friendly online portal.
Consultiv Utilities receives overwhelmingly positive feedback for its exceptional service and helpful staff. Many customers highlight the seamless experience of switching energy suppliers, often noting significant savings on their contracts.
Reviewers appreciate the friendly and approachable team, with specific mentions of staff members like Graeme Marrs, Craig Portsmouth, and Phil, who go above and beyond to assist clients. However, there are some critical voices, with a few customers expressing frustration over contract issues and legal disputes, indicating that not all experiences are positive. Despite these concerns, the majority of reviews emphasize the company's commitment to customer satisfaction and effective problem resolution. Overall, Consultiv Utilities is viewed favorably, with a strong reputation for delivering valuable utility solutions.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.8 | 431 | 100% | -0.2 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 5.0 | 18 |
| Sep 24 | 5.0 | 16 |
| Oct 24 | 4.7 | 13 |
| Nov 24 | 5.0 | 31 |
| Dec 24 | 4.2 | 5 |
| Jan 25 | 4.5 | 15 |
| Feb 25 | 4.9 | 20 |
| Mar 25 | 4.8 | 29 |
| Apr 25 | 5.0 | 13 |
| May 25 | 4.4 | 14 |
| Jun 25 | 5.0 | 22 |
| Jul 25 | 4.5 | 11 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 431 most recent reviews.
“Would 100% recommend this company - such a friendly approachable team - they have been amazing every step of the way...”
“I am the owner of a micro business who has been sued by Consultiv Utilities for breach of contract for an electricity...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Electric Companies.
| Company | Overall | Legit | Service | Value | Refunds | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.7 out of 5 (good) | 5.0 out of 5 (good) | −1% | 431 |
| 4.4 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 2.7 out of 5 (poor) | 3.4 out of 5 (fair) | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 3.8 out of 5 (good) | 2.8 out of 5 (fair) | — | 999 | |
| 4.3 out of 5 (good) | 67 out of 100 | 4.3 out of 5 (good) | 4.4 out of 5 (good) | — | — | 227 | |
| 5.0 out of 5 (good) | 100 out of 100 | — | — | — | 0% | 227 |
Bottom line: Consultiv Utilities is #2 of 5 on overall rating in this group.
431 reviews of Consultiv Utilities. Filter by what matters to you.
We used Consultiv to arrange our energy contracts for our charity. Craig O'Neill and Jon Malcolm have been exceptionally helpful, patient and understanding and they respond quickly to all emails as if we are their biggest client. They made switching suppliers incredibly easy and achieved us a saving as a result.
Nathan Huston & Dave Palmer were both very helpful in sorting out our new contract and making sure we were happy with everything. They managed to get us a good deal and helped with any questions we had. The whole process was easy and they were polite/friendly. I would not hesitate to recommend.
We’ve had the pleasure of working with Consultiv Utilities, and I can honestly say the experience has been nothing short of exceptional. A special thanks goes out to Joe Taylor and Craig Devaney, whose drive, professionalism, and dedication have been exactly what we needed. Their efforts have played a key role in helping us navigate and resolve a number of ongoing issues with our energy suppliers. From the outset, they demonstrated a clear understanding of our needs and provided tailored support that made a real difference. Their proactive approach and deep industry knowledge helped streamline our processes and gave us peace of mind in an area that had previously caused a lot of headaches. It’s rare to come across a team so committed to client satisfaction. Joe and Craig’s involvement has added real value to our business, and we look forward to continuing the partnership with Consultiv Utilities. Highly recommended!
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Paul was really helpful and friendly, and not only did he help us save money on our Electricity bills he made sure the transition from one Company to another was smooth.
Louise Donaldson was so helpful throughout the whole process of getting us a good deal on our utilities. She was always cheerful and listened when I explained what we needed. We were trying to secure a good price at a time when the market was going up dramatically, but Louise and Dimitri got us a competitive price for another three years. Thanks team for your hard work.
Conscientious provider, works hard for clients to ensure the best deal. Helps to resolve issues between their client and providers, they act on behalf of their client by owning the problem and being tenacious in getting the right outcome. In a world where big utilities giants have all the power - working with a company like Consultiv Utilities as been invaluable for my small business.
Pam has been an absolute superstar! We recently moved offices and Pam has made the whole process of moving all of our utilities so easy. Thank you so much!
Jeri was very helpful and easy to work with on this project a very nice lady.
Having responded to an outreach email from Devon Carr, we decided to give Consultiv a try. Very refreshing to deal with, quick responses, timely information and Devon has been simply wonderful as our advisor. Have now signed a new deal and very happy with the process and how quick it was. Thanks Devon, you're a diamond.
Aidan Angus has been arranging contracts for gas and electricity for Methodist churches in Manchester for three years now and we have been delighted with the straightforward arrangements and the good prices he finds for us. He understands how our systems work and couldn't be more helpful. We're happy to work with him!
Aidan Angus has always and forever been extremely kind and helpful! I have a business in which he helps me get the best prices for me and my tenants for the last 4/5 years! 100% recommend this company and especially the lovely Aidan. Thank you!!
We switched to Consultiv Utilities after an outreach email landed and straight away we knew that they were going to be good. Quick responses, accurate information and a seamless handover all put together by Andrew Dawson who was thoroughly professional throughout. Highly recommended.
We have used CU for a few years now and they have been great. Beth is very friendly and helpful and gets us the best deal without any of the hassle of having to shop around. We wouldn't hesitate to recommend her/them and we certainly wouldn't go anywhere else.
All the work has been done for me, which is great, All I had to do was to make a decision with the costings we were given and to sign the forms! Can highly recommend this company & Bryan also!
I cannot thank Tom Davies enough for his outstanding support. He has been absolutely fantastic, consistently going above and beyond to help navigate changes in supply while providing exceptional service. His dedication and professionalism have made a real difference, and I wholeheartedly recommend his expertise!
Michael Grievs and Sam Butcher managed to sort out an issue we had not been able to do for months. Great guys who certainly know there stuff. Thanks for everything.
Gavin Addison helped us secure a refund of over £4k from our utility company for incorrect charges. As a small charity, this was very welcome. All communication with Consultiv Utilities has been clear, accurate, and helpful, and they are now looking after our energy accounts going forward.
Paul was such a great help to us when switching electricity suppliers. Especially as our existing supplier was a real nightmare to deal with. Paul took the lead, was reassuring, went above and beyond and was very understanding. He was also really efficient by way of replies and keeping me updated.
When we switched from SSE it was a nightmare. They changed the meter at the same time and continued sending us bills (some of which arrived and some didnt) which affected our credit rating. The new company based their bills on estimates provided by SSE but hadnt bothered to take a meter reading on the new meter. Jo Arries from ColsultivUtilities sorted out the nightmare for us. Absolutely fantastic service!
Consultiv Utilities is a business energy brokerage firm that connects companies with leading energy suppliers and expert brokers to optimize their utility costs. The company specializes in securing tailored energy deals, including electricity and gas contracts, by leveraging relationships with over 25 suppliers in the utilities market. Their services aim to save businesses time and provide cost-effective solutions for energy, waste, water, and communications needs. In addition to cost reduction, Consultiv Utilities emphasizes sustainability by offering energy audits, net zero planning, and energy consulting services. Their knowledgeable team is dedicated to ensuring customer satisfaction by delivering personalized solutions powered by advanced technology. Businesses seeking to improve their energy contracts and reduce overheads can access insights through Consultiv Utilities' user-friendly online portal.
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