Great mowers, decent service
Love my Cubcadet riding mower. Cuts evenly and handles my 2-acre property with ease.
Cub Cadet is a manufacturer of outdoor power equipment and lawn care machinery, including lawn mowers, snow blowers, and utility vehicles. The company provides equipment for both residential and commercial landscaping needs, offering a range of products designed for yard maintenance and grounds care. Cub Cadet typically distributes its products through authorized dealers and retail partners across various markets.
Cubcadet receives a mix of feedback from consumers, highlighting both the quality of their mowers and some challenges with dealer service. Many reviewers praise the impressive build quality and performance of the mowers, noting their reliability and effectiveness on various terrains.
Customers appreciate the ease of operation and the professional cut quality, making them ideal for both residential and commercial use. However, several people express frustration with their local dealers, citing disappointing experiences related to scheduling service appointments and parts availability. While some find customer support responsive and helpful, others report mixed experiences with warranty service, particularly regarding delays. Overall, Cubcadet's mowers are well-regarded, but the dealer experience can detract from customer satisfaction.
Summary generated with AI from recent reviews
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Garden & Outdoor.
| Company | Overall | Legit | Trend | Reviews |
|---|---|---|---|---|
| — | 67 out of 100 | — | 0 | |
| 2.9 out of 5 (fair) | 100 out of 100 | — | 1,000 | |
| 4.8 out of 5 (good) | 100 out of 100 | — | 1,809 | |
| 4.7 out of 5 (good) | 100 out of 100 | — | 1,004 | |
| 3.7 out of 5 (good) | 100 out of 100 | — | 1,000 |
12 reviews of Cubcadet. Filter by what matters to you.
Love my Cubcadet riding mower. Cuts evenly and handles my 2-acre property with ease.
The mower itself is fantastic and has never let me down in 4 years of use. My only gripe is that routine maintenance costs more than I expected, especially oil changes and blade sharpening at the dealer.
Generally happy with my purchase. The mower starts reliably and cuts well even in thick grass. Had some initial issues with the deck adjustment mechanism, but the dealer fixed it promptly under warranty. Would recommend for residential use.
Using these for my property maintenance business. They're workhorses that can handle daily use without major issues. The comfort features on the seats make long days more bearable. Fuel efficiency could be better on the larger models.
Quick answers to the questions people ask most.
Cub Cadet services a wide range of outdoor power equipment including lawn mowers, zero-turn mowers, tractors, snow blowers, and other lawn care equipment. They provide maintenance, repairs, and parts replacement for both Cub Cadet and select other brand equipment.
Business hours vary by location, but most Cub Cadet dealers are open Monday through Friday from 8:00 AM to 5:00 PM, and Saturday from 8:00 AM to 4:00 PM. Some locations may have extended hours during peak seasons, so it's best to call your local dealer to confirm.
Many Cub Cadet dealers offer pickup and delivery services for equipment repairs, though availability varies by location. Contact your local dealer to inquire about this service and any associated fees.
Repair times depend on the complexity of the issue and parts availability, but most routine maintenance can be completed within 1-3 business days. More complex repairs may take 1-2 weeks, especially if special parts need to be ordered.
Yes, authorized Cub Cadet dealers provide warranty service on all Cub Cadet equipment within the warranty period. Warranty coverage varies by product, so bring your purchase receipt and warranty documentation when scheduling service.
Most Cub Cadet dealers accept cash, checks, and major credit cards including Visa, MasterCard, and Discover. Some locations may also offer financing options for larger purchases or repairs.
While walk-ins are often welcome for simple issues, scheduling an appointment is recommended to ensure prompt service and avoid wait times. This is especially important during busy seasons like spring and fall.
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Yes, Cub Cadet dealers typically stock genuine OEM parts and can order parts not currently in inventory. They can also provide guidance on installation, though complex repairs should be handled by certified technicians.
Cub Cadet recommends annual tune-ups including oil changes, air filter replacement, spark plug replacement, and blade sharpening for mowers. For snow blowers, pre-winter service includes checking belts, lubricating moving parts, and ensuring proper operation.
You can find your nearest Cub Cadet dealer and their contact information using the dealer locator on the official Cub Cadet website. Most dealers can be reached by phone during business hours or through their individual websites.
Cub Cadet is a manufacturer of outdoor power equipment and lawn care machinery, including lawn mowers, snow blowers, and utility vehicles. The company provides equipment for both residential and commercial landscaping needs, offering a range of products designed for yard maintenance and grounds care. Cub Cadet typically distributes its products through authorized dealers and retail partners across various markets.