Cycle Courier Co. is a specialized logistics provider focused on the transport of bicycles across England and Wales. The company offers a hassle-free service for collecting and delivering bikes without the need for a box, ensuring that each bike is transported safely and fully insured. Their team of friendly drivers is dedicated to providing a reliable and efficient experience for customers, which includes thorough inspections of the bikes before and after transport.
Targeting both individual cyclists and businesses in the cycling industry, Cycle Courier Co. partners with various organizations to streamline bike transportation needs. Customers can access their services through an easy-to-use online platform, where they can select from a range of bike types for collection and delivery. With a commitment to quality and customer satisfaction, Cycle Courier Co. aims to simplify the logistics of bike transport for all cycling enthusiasts.
Cycle Courier Co. has a positive customer experience.
Cycle Courier Co. consistently receives outstanding reviews, with customers praising the exceptional service and communication throughout the delivery process. Reviewers highlight the speed and reliability of the service, noting that bikes are picked up and delivered on time without the need for excessive packaging.
Read full summaryShow less
The friendly and professional attitude of the staff, particularly drivers like Ozzy, adds to the positive experience, making customers feel valued and informed at every step. Many appreciate the reasonable pricing and the seamless booking process, which further enhances their satisfaction. With no significant complaints surfacing, it’s clear that Cycle Courier Co. excels in delivering a top-notch service. Overall, the sentiment is overwhelmingly positive, reflecting a high level of customer satisfaction.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
5.0
37
100%
+0.1
● Low
5.0 / 5 overall
=
37 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Jul 2025.
Last 3 months
5.0▲ 0.1
12-month avg
5.0
All-time
5.0
Category avg
4.2
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Apr 25
4.9
14
May 25
5.0
11
Jun 25
5.0
4
Jul 25
5.0
8
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 37 most recent reviews.
Top praiseof 37 positive reviews
Customer service57%
21 mentions
Delivery49%
18 mentions
Fast & efficient27%
10 mentions
Friendly staff24%
9 mentions
“Absolutely stellar service”
On “Customer service” · Jul 19, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Shipping & Logistics.
Overall rating and review count for this company and similar companies
Absolutely stellar service. First class communication with copies of everything. Friendly and very helpful driver, (Ozzy), love the rack arrangement in the van, with no worry about bikes touching. They transported 3 bikes from my place, and I will now offer their service on every bike i sell or buy outside my local area
Outstanding Service – Highly Recommended
Absolutely brilliant service from start to finish. I used to rely on Shiply.com for bike deliveries, but after switching to this company, I can confidently say I won’t be going back!
As a bike dealer specialising in high-end bicycles, it’s essential for me to work with a courier that truly understands how to handle bikes with care and is very reliable — this team delivers on that every time. The fact that the service is clearly set up by someone knowledgeable and passionate about bikes makes a huge difference.
Live tracking is a great feature and really helpful for both me and my customers. The pricing is very fair, and the team is always easy to reach if I have any questions or updates.
I recommend them to anyone looking to effortlessly transport a bike, members of the public and bike dealers alike. It’s rare to find a courier who combines professionalism, communication, and specialist bike handling so seamlessly. I recommend them without hesitation.
Keep up the excellent work guys — at this rate, you’ll be the UK’s leading cycle courier in no time. Thanks again for providing such a top-class service!
— Ismail
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Really impressed by this service.if all delivery services worked as seamlessly as this people would not spend so much time screaming at the moon. Booked slot, paid for slot, bike picked up carefully secured and covered, delivered in perfect condition half the length of the country following day. 6 stars out of five.
I really recommend these guys. Communication was brilliant while arrangements were made. They collected the bike when they said they would, kept me informed of its journey and eta and delivered it with a smile. Everything about my experience with them was positive. Great not having to box the bike, because they use a stand in the van. What came over was that they care about doing an excellent job.
Placed order on Sunday, they contacted the seller and arranged to collect the bike Tuesday and it was delivered to me Wednesday lunchtime. I was kept informed all the way with progress and tracking.
Great service, great communications and great value for money. So pleased meant i could buy a bike that normally would of been to far away as it was collection only. Thanks Guys will be telling others about your service.
Had a perfect experience with these guys. A great price, brilliant communication throughout and the bike was picked up and delivered on time and was really well looked after in transit.
Highly recommended 5* service
Needed to send a bike quite urgently so boxing up was out of the question.
Decided to try these and were perfect very clear instructions, easy payment methods arrived on time and delivered on time would definitely use in future.
Excellent service - highly recommended. I needed a very heavy static Airbike to be picked up that I’d bought on eBay. Cycle Courier Co gave a reasonable quote, picked it up and delivered it to me in great condition, with excellent comms throughout. Would definitely use again. Thank you!
Sold an Sworks Venge to a customer in Cornwall . The bike was picked from Birmingham on Sunday (No box required ) and delivered to Cornwall the next day . Great tracking service for both me and the buyer . The driver, Ozzy was such a nice guy ,polite and knowledgeable. I can't recommend this company enough .Thanks guys .
I bought a Mountain Bike for my son, as new condition but off ebay and the seller wouldn't ship or pack the bike, just wanted it collected asap. So I was looking at a day or two, maybe a hotel, a van hire, fuel and food. It would have cost me allot and been a hard drive to solve the problem I'd given myself.
CCCo had it with me, the other side of the Country, within a week. On delivery day there was a good order tracking map sent to me via text to see it on its way and on their site they had a good 'order tracker page' to see it getting collected etc before that.
On arrival it came stood in a bike stand in a mid-size van. The driver was friendly and did the hard drive that I didn't really want to do!!
The USP here was collecting the whole bike as is and delivering it as is. However the tracking and good fast response to queries and politeness of the driver after his hard drive made the service a 5* one.
I was anxious using a company I did not know to transport an expensive bike but I'm really happy to see that was unfounded.
Great communication, the delivery was on time with good tracking all the way to the door. The bike arrived in prestine condition without the need for any wasteful packaging.
What a fantastic business! The Cycle Courier Co kept me updated from the moment the bike was collected at the dealer, to the arrival and delivery to me. The live tracking similar to Uber was superb, I meant that I could plan my day around the agreed delivery time.
Ozzy the driver was a great chap, very helpful, considerate and professional.
Cycle Courier Co. is a specialized logistics provider focused on the transport of bicycles across England and Wales. The company offers a hassle-free service for collecting and delivering bikes without the need for a box, ensuring that each bike is transported safely and fully insured. Their team of friendly drivers is dedicated to providing a reliable and efficient experience for customers, which includes thorough inspections of the bikes before and after transport.
Targeting both individual cyclists and businesses in the cycling industry, Cycle Courier Co. partners with various organizations to streamline bike transportation needs. Customers can access their services through an easy-to-use online platform, where they can select from a range of bike types for collection and delivery. With a commitment to quality and customer satisfaction, Cycle Courier Co. aims to simplify the logistics of bike transport for all cycling enthusiasts.