Excellent customer service
Had an issue with a helmet I purchased and they took care of it immediately, no questions asked. Really appreciate businesses that stand behind their products.
Cyclegear is a motorcycle and powersports retailer that specializes in riding gear, accessories, and equipment for motorcyclists and other powersports enthusiasts. The company typically offers products such as helmets, protective clothing, boots, gloves, and various motorcycle accessories both online and through physical retail locations. Cyclegear serves riders by providing safety equipment and gear designed for different types of motorcycling activities.
Cyclegear receives a generally positive reception from customers, who appreciate the knowledgeable staff and solid selection of motorcycle gear. Many reviewers highlight the store's clean and organized layout, as well as the helpfulness of employees in providing gear recommendations and emergency repairs.
Customers often mention the good quality of products, with some noting competitive prices, although a few express concerns about certain items being overpriced compared to online options. Mixed experiences arise from service inconsistencies, with some individuals reporting disappointing visits due to long wait times and rushed assistance. Overall, while there are occasional complaints about service speed and pricing, the majority of feedback reflects satisfaction with the store's offerings and staff support.
Summary generated with AI from recent reviews
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Vehicles & Transportation.
| Company | Overall | Legit | Trend | Reviews |
|---|---|---|---|---|
| — | 67 out of 100 | — | 0 | |
| 4.5 out of 5 (good) | 100 out of 100 | — | 1,999 | |
| 4.1 out of 5 (good) | 100 out of 100 | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | — | 1,000 | |
| 1.9 out of 5 (poor) | 100 out of 100 | — | 1,000 |
12 reviews of Cyclegear. Filter by what matters to you.
Had an issue with a helmet I purchased and they took care of it immediately, no questions asked. Really appreciate businesses that stand behind their products.
This place has become my regular stop for all motorcycle needs. Great variety of helmets, jackets, and accessories. Staff is always willing to help you find the right fit and they know the products well. Prices are reasonable and they often price match if you find something cheaper elsewhere.
As a new rider, I really appreciated how patient the staff was in explaining different gear options and safety features. They helped me put together a complete setup within my budget without trying to oversell me.
Been shopping here for years and they always have what I need. The staff really knows their stuff when it comes to motorcycle gear and parts. Prices are competitive and they often have good sales. Only complaint is that parking can be tight during busy weekends.
Quick answers to the questions people ask most.
We carry a comprehensive selection of motorcycle gear including helmets, jackets, gloves, boots, pants, and protective equipment from top brands. Our inventory also includes motorcycle parts, accessories, maintenance products, and riding apparel for all types of motorcycles and riding styles.
Store hours vary by location, but most Cycle Gear stores are open Monday through Saturday from 10 AM to 8 PM, and Sunday from 10 AM to 6 PM. We recommend checking our website or calling your local store to confirm specific hours as they may vary by location or season.
Yes, our knowledgeable staff provides professional helmet fitting services to ensure proper fit and safety. We can help you find the right helmet size and style based on your head shape, riding needs, and safety requirements.
We accept returns within 30 days of purchase with original receipt and tags attached for unused items in original condition. Helmets must be unworn and in original packaging, while safety gear and electronics may have specific return restrictions for safety and hygiene reasons.
Yes, we offer price matching on identical items from authorized dealers and qualifying online retailers. The item must be in stock at both locations, and we may require verification of the competitor's price and availability.
Yes, we offer buy online, pick up in store (BOPIS) services for your convenience. You'll receive a confirmation email when your order is ready for pickup, typically within a few hours during business days.
Installation services vary by location and product type. Some stores offer basic installation for certain accessories, while complex installations may require referral to authorized service centers. Contact your local store to inquire about specific installation needs.
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You can reach customer service by calling our toll-free number, using the live chat feature on our website, or visiting any Cycle Gear store location. Our customer service team can assist with orders, returns, product information, and general inquiries.
Yes, we offer a free Ride Rewards program that provides exclusive discounts, early access to sales, and points for purchases that can be redeemed for future savings. Members also receive special birthday offers and invitations to exclusive events.
We accept major credit cards (Visa, MasterCard, American Express, Discover), debit cards, cash, PayPal, and our Cycle Gear credit card. Some locations may also accept mobile payment options like Apple Pay and Google Pay.
Cyclegear is a motorcycle and powersports retailer that specializes in riding gear, accessories, and equipment for motorcyclists and other powersports enthusiasts. The company typically offers products such as helmets, protective clothing, boots, gloves, and various motorcycle accessories both online and through physical retail locations. Cyclegear serves riders by providing safety equipment and gear designed for different types of motorcycling activities.